Just finished my third visit at this lovely hotel. The service is excellent! In the morning they…read moreserve delicious pastries as well as other yummy foods. The ambiance is relaxing and enjoyable. In the common areas you can sit in a comfortable chair and read something from their selection of books, or you can just relax and watch tv. There is ample parking. The hotel room itself is clean and comfortable. I look forward to returning next year!

This was my first and LAST stay at the Beacon Hotel. Being that COVID-19 has had a devastating…read moreimpact on small businesses as well as the hospitality industry, I decided to choose this family-owned hotel compared to its local "brand name" competitors. Don't get me wrong, the hotel itself was clean and comfortable. But WOW does poor service leave a bad taste in your mouth. The website states "late check-out is available upon request"... but DO NOT bother requesting. Because as the manager and other front desk agent said and I quote "absolutely no exceptions". Being that check out is at 10AM, an hour earlier compared to the other hotels in the area, I didn't think this would be this much of an issue. However, the amount of attitude and insolence that was received upon asking this question was downright uncalled for. I nicely asked and received a no. Knowing that nothing is for free in life, I even offered to pay a fee or a half-days-rate as I felt that would be fair... but was given a snippy "no" and essentially scolded. Having been educated and having years of experience in hospitality, I was utterly disgusted and ashamed by the treatment from the staff. I visit Oswego, NY frequently, as well as several friends. I'll be sure to make them aware of how they will be condescendingly treated upon choosing this establishment.

The room is clean. The staff responsive. It's close to everything you'll need. Restaurants, stores,…read moreand not far from downtown cafes.

I really enjoyed my stay. The bed was perfect and the shower pressure was strong. The air was…read moreeasily controlled and the noise was minimal. I really like the outside patio and the fresh coffee. The breakfast was meh, but it was complementary. Parking was easy and access to Oswego venues was great. The Desk Staff were stellar!

We had a great stay at this Holiday Inn! The hotel was clean, the room was comfortable and…read morewell-maintained, and everything felt fresh and inviting. The staff were friendly and welcoming when we arrived. One bad interaction when I asked the staff if there was ice in the back for a water bottle since the third floor one had been broken and the bottom floor was now broken, he said, yeah someone broke out last machine. Ok, is there ice in the kitchen? He walked to the back area and came back and said no. I don't think there is a kitchen behind the staff wall. The complimentary breakfast was a nice bonus with plenty of options to start the day. The location is convenient for exploring Oswego, and there's a large parking lot with plenty of spaces, making it easy to come and go. The room was clean and comfy for our stay. I would happily stay here again when visiting the area.

Location was great. Reception was very friendly and welcoming. The room and bathroom was fairly…read moreclean. Complementary breakfast is a plus.

LOVED staying here. Got me in last minute. No issues. Quiet and clean. Easy check in. I highly…read morerecommend. Will be staying here again!

I've stayed at this location a few times, and will continue to use it as my first choice when…read morevisiting Oswego. The staff were all very friendly and willing to help any way they could. Very clean room, a great size, and most have a nice view of the water. When you stay here you're able to use the amenities next door at the best western (Pool & Gym) great location for walking to bridge street, and a few other dining and shopping options very close by. Highly recommend this hotel, and I will always use these guys when I come back.

What a beautiful surprise! My room at the Best Western Plus Oswego Hotel & Conference Center was…read moreone of the nicest and most spacious hotel rooms I've stayed in in quite some time. I stayed in a kitchenette room, and it was huge -- a large comfortable bed, couch, refrigerator, microwave, and plenty of room to actually settle in rather than feel like I was living out of a suitcase. But the absolute highlight was the view. My room had a long wall of windows overlooking the Oswego River, and it was absolutely beautiful. At night, I turned off the lights and just enjoyed the view from the room. Waking up to the river in the morning was just as lovely. After a long drive into Oswego, having such a comfortable, spacious room to come back to made a real difference. I'm here for a conference, and the combination of the accommodations, the view, and the convenience has made for a wonderful stay so far.

I awoke at 12:30 am walked into the bathroom and found roaches scurrying on the floor. If I could…read moregive zero stars I would.

Okay so I think I'm the first person that's going to give this place a five-star review, and…read morehonestly I think they deserve it. I've stayed in some rather nice places in New York City, and I've stayed in some serious dumps before that only charged me about $80 a night for a room, and this place falls somewhere in the middle. I think the room cost me around $140 for a king size bed, and honestly for that money I feel that I had a very nice stay. Okay the bed wasn't fantastic, but everybody that says a bed was uncomfortable at a hotel is usually comparing it to the bed they have at home and there's not a hotel out there that's going to match it perfectly. The bed here was a little firm had it been a mattress I were trying out I would not have purchased it but it served its purpose very well. I fell asleep on it, I woke up and I was refreshed . There's a little refrigerator in the room, there were plastic cups individually wrapped in the bathroom which is to be expected on a little bit lower end hotel however I actually prefer this. I don't know when the last time that glassware was washed that's typically in the nicer places, the fact that I get to unwrap a fresh cup? I'll take it. I mean it holds water and I drink from it, that's all I'm really expecting out of my cup The view was kind of crappy because all I could see was the street out front but that's my fault, I could have paid a couple extra bucks to take a look at the river, however I wasn't there to stare out the window. I was there to fall asleep. Air conditioning worked splendidly, I didn't hear any excessive noise out in the hallway, the Continental breakfast in the morning was about what I expected... Nothing fancy or special about it just a couple of waffle makers, scrambled eggs, sausage, bacon, muffins danishes pastries and the typical semi weak hotel coffee... So yeah about what I expected. I would also like to add that there was a nice older lady who was working the breakfast area trying to keep it stocked and I'm guessing somebody in the back cooking, and between the two they did pretty well. We had the opportunity to talk with her a little bit after we were done eating as it was 9:00 a.m. and breakfast was over, and we of course threw a few dollars in the little tip jar she had sitting there because honestly she was doing very well and it's been my experience that in general people suck. After a morning of grumpy people waking up coming down and trashing her breakfast area she still had a smile on her face. The lady working the front desk when we checked in and a different girl when we checked out were both pleasant. They both had a smile on their face and we're more than willing to help with anything else we might have needed. I'll definitely stay here again next time I'm in the area. I mean like I said, everything about this hotel was pretty much what I was expecting for the price that I paid and the name on the front of the building. If you want better accommodations you're going to have to open up your wallet a little bit wider and book something somewhere else... For the money I paid for this everything was spot on.

Don't single out the black people and don't put black people on the floor with all the animals. We…read morewent to this property on July 10th through July 12th very unhappy with this property checked in and they put us on the fourth floor which is the floor where all the animals are and I noticed that it's only black people on this floor with these animals and all you can smell was the animals also we realized that there was a riverview My husband went down to talk to him about it and he told him that it was only five rooms ahead Riverview and if we wanted a riverview that we needed to go to Best Western and that we could have did a reserve but it's still not guaranteed that we would get a Riverview I don't understand that when it's five floors and one side faces the Riverview so how do you only have five rooms I will never go back to this hotel I did not like the way I was treated there only place that was very nice to us was the bar and restaurant The food was good and the waitresses and other employees in there were very helpful and wonderful but as far as the hotel itself if you're black I would not stay there

After learning that I had to travel upstate for a funeral, the last thing that I wanted to do was…read moreface some grimy fleabitten rat trap of a motel. Looking around, I found many bland chain places and a few terrifying options, but then my boyfriend found Franklin Square. OH MAN!!! Rates start at $119 and I seriously encourage spending a few extra bucks on a place to get a lovely room, comfy bed, fantastic service with quirky hilarity. It made a weekend of sadness into a truly lovely, comfortable time. We stayed in the Chinese Lantern Room, which is small, but who cares when you have a Jacuzzi for Twozzi!!? Breakfast was fantastic-fresh fruit salad, great coffee, honey yogurt and a delicious egg and ham soufflee. Tammy came by after we finished eating and offered us chocolate cake, which seriously, sounds over the top, but who doesn't love cake for breakfast? My brother lives nearby, but I would gladly stay at the Franklin Square B&B during our next visit. Well done Ole and Tammy!

Great place to stay in Oswego. House was absolutely beautiful, we booked the whole place for a…read morewedding weekend. Ole & his wife were very gracious hosts. Breakfast each day was wonderful too! Very reasonably priced for the quality of the stay. So glad we picked this B&B over one of the high-priced chain hotels.

Very friendly staff and convenient location for us. We're not very picky, but the room could use a…read morelittle love. Dust and cobwebs abounded and the walls are paper thin. Complaints were met well though and the owner seemed apologetic.

Where do I start! Nightmare!! So dirty, weeds four feet high. The mattresses are torn. The room…read moresmelled of mildew and dirt. The sight pictures are not as shown. Bathroom walls are chipped and it looks like mold in corners of floor! I could not stay there! The air was off in 90 degree temps! The dust on the air conditioner looked like it has been there since 1950 when the furniture was delivered! Just horrible!!

I called one of the better hotels in Oswego and they were booked solid and they recommend the…read moreknights inn which I booked without researching. After looking at their website I called and canceled it 15 minutes later. All my friends in Oswego said do not stay there. It's like staying at the Bates Motel I had booked insurance on both the rooms. They claimed I only had insurance on one room, which is a complete scam so they did not refund the entire amount / when I called the man who answered said he was the owner of the hotel. He looked it up. He said I got my refund that I wasn't charged for it. He asked my credit card number and then told me he has no information in there with that number on it. When I explained everything to him, he told me he was too busy. He can't deal with it and that I got my refund. He said he could not talk to me, he was too busy and that's the end of it. When I tried to argue with him, he said ma'am I am busy I can't do this. You got your refund you weren't charged for it and that's it, boom and he hung up on me. By the way, I did tell him about the 30% and that I didn't get the full refund and he acted like he didn't know what I was talking about the cancellation protection for one account not two the total that I'm missing is $117. These are the biggest scam artists with a very low quality hotel. I called my credit card company. They said they will deal with it, but I wanted to warn everybody. Do not stay here run run run. These people are crooks. I really wish I was not forced to give this hotel at least one star because it would've got zero stars.

First thing--this hotel is not in Oswego, or near what approximates "downtown". In a town as small…read moreas Oswego, a mile "outside" of town center is frickin' far. Be warned! Second thing--I wouldn't stay that far out of town so they tried to jack me with a one night's cancellation fee (on my one night's stay). Uh, no. I like a fight, and played the false advertising card.

Personable host; excellent accommodation. Strong communications. Very consistent- I have been…read morestaying here for the past three years.

This is a very eclectic home, just a stone's throw from SUNY Oswego. It is a gorgeously landscaped…read morehistoric home with so much eye appeal including a barn, a gated vegetable garden and a huge piece of property. Our room was filled with so much charm, it just drew you in, especially a four poster grandma's feather bed with a hand knit topper. The home was filled with thousands of nick-hacks, from their travels and antiquing. One of the most memorable pieces was a ten foot tall mirror they retrieved from on top of a mantle in a mansion. Really, how tall was that ceiling, I wondered. I took in each and every item, none of which had an iota of dust on it. After our first stay there, we had to stay again. One day, no one else was home and my curiosity got the best of me and I had to peek into the other rooms. One room was undone, another had similar decor as ours and the other had an Asian theme. Our four claw bathtub was just delightful to luxuriate in. My fantasy life came alive. The toilet had a pull-chain on top and the light above the sink was sufficient for the room. Ellen, the owner, cooked breakfast and served scones, grilled grapefruit and eggs. It was absolutely delicious. I just wanted to believe an old aunt owned this home and was putting it in her will for me. It was so cozy and lovable. My honey and I wanted to stay forever, alas it was time for reality and we were gone. I would gladly stay again.