I was hesitant using a place in Freeport thinking that would mean overpriced but I was wrong. Of…read morecourse these guys are not cheap but you get what you pay for. Very fine work for the same price as a crap contractor I hired...and fired. They work with the customer with respect and produce quality at a decent price and in declared time.

The Hearth Doctor had one job: install a fireplace. They failed at every turn…read more They claim they went "above and beyond." The photos show otherwise. We've owned and renovated three homes, and this was by far the worst experience we've ever had with any company. We hired Hearth Doctor to install a Renaissance 600 fireplace--a pricey, complex unit--and they botched it from start to finish. Safety ignored: They skipped a required radiation shield and told me to stuff insulation against the chimney pipe--an outright fire hazard. Only after I contacted the manufacturer did they reluctantly fix it, which meant removing a chimney already mounted two stories up. Timeline blown: A 2-day job dragged into 3.5 months, with constant delays and misinformation to my contractor. Poor workmanship: They mis-measured, forced rebuilds, denied necessary vents (later confirmed essential by the manufacturer), installed the unit with a broken door, then crudely bent the keyhole instead of replacing it. Finally, the fireplace was left visibly off-level, making finishing work nearly impossible. No accountability: Across six visits between June and September, I never received an apology. When I asked for a discount, they brushed me off, insisting they'd provided a "safe, functional, professional installation" that went "above and beyond" If this is their idea of "above and beyond," I shudder to think what "average" looks like. Bottom line: unsafe, sloppy, unprofessional. Save yourself the grief--do not hire this company.

can't say enough good things about this business. I purchased my gas fireplace from them 9 years…read moreago and have only needed service once until this week. Although they were incredibly busy, Bill took the time to call me and troubleshoot over the phone but ended up sending someone out - within 2 days!!! Problem was diagnosed and remedied in no time.

Excellent Service! they had people ready to help and they were good sports when I razzed some of…read morethe employees. Very kind and understanding and great prices!

love this place and especially the employees. i don't know how they could be more helpful…read more great products at great prices. highly reccommend. yard men and inside folks, all amazing

Yet another great stop we stumbled upon in Bath Maine. Arguably the best customer service by far of…read moreall our stops in our visit to Bath. The I presume owner greeted us and struck up a conversation and I had mentioned we basically were in town to try the new-ish soft serve ice cream food truck that has opened. She said we made a great decision. She had asked where we were from and some questions. Honestly she nailed it on the head for being so welcoming and friendly. It's that extra thing that will make you remember a place even more! This is a place that has a great variety of items that just about everyone could find something that appreciate or want. Plenty of beautiful pieces of art, home goods, and even some food/chocolates. Some particular favorites my wife and I enjoyed seeing were the moose painting, a beautiful coffee table with a painting of a boat. Also if you are in search of any type of handle for drawers or anything related this would be your local spot to check out. A kind of back room had about an endless amount of variety of handles available. While we did not buy anything this visit, I will remember this shop. An absolute wonderful example of customer service to make you feel welcome even if you are visiting from afar. Lots of beautiful pieces you could pick from to make your new speaking point for those visiting your house! Prices may be seen as high but the quality of the things we enjoyed seemed to be extremely good, so yet the prices while high did make sense. Check it out!

Great design and gift store in downtown Bath. Stopped in a couple times and bought a Maine sea bag…read morefrom the maine maritime museum that was designed by maine Street design. It us very unique to Bath and the museum did not have any, but the design store did. Great upscale gifts and nautical items. Wonderful design items for sale.

A positive experience! I called several fence companies, one didn't get back to me, one made an…read moreappointment for an estimate and didn't even show up! Pine Tree was professional, the fence is exactly what I wanted, their salesman, Rich, was prompt, knowledgeable, professional and just plain nice! The installers were here exactly when they were supposed to be, very personable, worked in the hot sun and finished in record time. I can't say enough good about this company!

RUN, don't just walk away from these people. They are incredibly rude, terrible quality of work,…read moreand entirely unreliable. The installers left food and cigarette butts everywhere. Fence section broke off new hinges in the first wind storm, took many days and phone calls to get them to repair their shoddy fencing. Fence is uneven, many exposed cut wires. Awful! Shame on you Pine Tree Fencing !

I went in here looking for a birthday present for a friend and was surprised by how many good…read moreoptions they have for cute, unique gifts. I also didn't realize that they had so much furniture and that a lot of things were made by women, which I learned from store employees, who were very knowledgeable and friendly.

This group is one of the best interior design firms in Southern Maine. We utilized their services…read moreon two projects, and both came in under budget and over quality. Highly recommended!

Really happy we went with The Hearth Doctor for our Jotul Oslo. Everyone at the Brunswick store was…read moresuper helpful while we were deciding, and the guys who came out to install it were prompt, polite, and left the workspace clean. The stove runs fantastic. Wouldn't hesitate to recommend them.

Jeff moulton did an outstanding job cleaning two gas fireplaces in our home. Hearth Doctor has…read morebeen maintaining them for years. They do excellent work. Outstanding quality and value.

Sept 2026. I got an estimate within a couple of hours of my call. We agreed on the cost...Set a…read moredate up to come along. Within a week. I texted Mr Costello who was coming on a Monday....but it was suppose to be torrencial rains that Monday and Tuesday. He showed up on time Wednesday as planned. He was thorough, neat, and the results were great!!! I highly recommend him..

Costello Coatings has been friendly and very responsive. Great company to work with. I would…read moredefinitely recommend them.