Alicia has groomed my Ragdoll cats several times and we have all been very happy with her services…read more She is very gentle and caring and the cats come home relaxed and gorgeous.

Alicia is completely incompetent at her job as a cat groomer. She advertises herself as being able…read moreto work with cats but she is scared of them. Her website lies about her skills. She says: "I know that cats can be "difficult" but I have a way of handling them that keeps them calm throughout the grooming process." In reality, she refuses to see cats who may be "difficult" because she is scared, unskilled, and unprofessional. She first saw my Persian cat a couple months ago, who was matted due to a skin condition. She was unable to do the job herself. She called me and my husband to help her, along with her manager. I contacted her for another appointment when my cat was in better shape (no matting), and, knowing my cat's temperament, she confirmed she would be able to see my cat again. She scheduled us on a Sunday for 1:30. She cancelled last minute and changed it to 3:00pm- extremely unprofessional. We arrived at 3:00pm, and without even looking at my cat, she began giving us a lecture about why she can't see him because he might be "bitey". Are you telling me you've never worked with a cat who is uncomfortable with grooming? She asked us to leave and have him drugged before coming in. I told her I had actually given him gabapentin before the appointment and she replied "I don't believe you". Is that any way to speak to your customers? And, why could she have not communicated this requirement to us before the appointment? Alicia is unable to work with cats and I will be escalating this situation further.

Great selection and customer service. I was greeted and asked if I needed any help while shopping.read more

We made an appointment to have our dog's nails trimmed, and it was a professional experience from…read morebeginning to end. When I made the call, the person who answered the phone was super chipper and accommodating in finding the best time that worked for us. Once the appointment was booked, I received a text message and an email confirming it, along with who was going to be doing the service. Great! When we arrived, they were ready and immediately took him to get started. Our dog is not known for liking mani/pedis, but our groomer was super patient and got the job done in no time. We were super pleased with the job she did and told her we will definitely be back to see her again. Overall, great store with welcoming staff and very clean!

The service was good, my two cats came back great last summer, full shave for both. My main…read morecomplaint is that this business is booked months in advance. Which is unfortunate, and they don't seem interested in expanding this business. Also, it is cash only which is odd. It makes me think things aren't on the up and up.

My first time with this groomer. I guess I didn't know what to ask for. My dog is a Bichon the…read morefirst picture is in the car on the way there the second is when I picked him up . I am speechless

It just doesn't get more convenient than this. Upon a recommendation from a friend, I emailed Jen's…read moreMobile Paw Spa for information about having my goldendoodle groomed. An appointment was made quickly and at my convenience. With some home projects creating stress, this seemed like a bit of a splurge, but so well worth it. The van pulled up, Monica walked up to the door, greeted us and took Winnie to the fully equipped (and heated) van for grooming. An hour and a half later, Winnie emerged looking like a million bucks! She was fully groomed top to tail. And sporting a lovely pink bow around her neck. The cost was actually comparable to taking her to a groomer, perhaps 15% more, maybe less, than driving her, dropping her off (for hours), and picking her up again. (I groom her myself in between professional cuts.) I would highly recommend Jen's Mobile Paw Spa! It doesn't get more convenient nor better grooming than this. Excellent all the way around.

I was hoping to obtain an appointment for my senior dog. Our normal groomer was retiring, and I was…read morethinking that having him only having to go to a mobile van would alleviate some stress with his age and new person. I first used the contact form from the Mobile Paw Spas website and after no response- initiated email communication September 11, 2022. On September 12, 2022, I heard back, via email, with an apology due to traveling. The email indicated that my address was needed. I responded with my address on September 13, 2022. Once again on September 17, 2022, I reached out once more looking to hear back from the Mobile Paw Spa owner sending her my address and once again no response. I finally heard back on Monday, September 19, 2022, offering me an appointment on September 21, 2022. Unfortunately, with slow responses and life I was not able to accept that date. I did indicate that although I could not take that date, I was more than willing to work with her as to scheduling an alternate date hoping that it could be done in two to three weeks going forward. My intent was that if I showed definite interest in working with her service our schedules would align and I could get services for my senior dog. I also apologized for not being able to accept her first offer after being enthusiastic about wanting to work with her. That was the last time I received any response from the owner of Jens Mobile Paw Spa. I do understand that I am not one of her regular clients and am only a potential client and if she has a thriving business I can more than expect that the response to any communication would not be immediate. I never expected it would and have no problem waiting. Yet I do feel any type of response was due! October 3, 2022, in my last email I indicated that it seemed that once the appointment offered was not accepted that she had washed her hands regarding doing any business with me. It is as if there is a personal bias. If I had been rude, or argumentative in my communication or not apologetic for my inability "to jump" at the first offered appointment then it would make sense. That is not the case. So, to anyone who is looking for a mobile grooming service and feels that this may be your perfect fit and you are able to schedule an appointment, count yourself lucky!

Do NOT use this company. Groomer Jen was HORRID to my 10 lb dog. I have ring video of her dragging…read moremy dog by the leash, dropping her on the ground and had the AUDACITY to ask me if my dog was "on meds" because it looked like she had a rash on her belly. THEY WERE CLIPPER BURNS!!!!!!! All over her stomach. She then said she "was talking to my boss" and her boss said it could be a blood condition!!!!! She's TWO!!! They tried to gang up and play it off like she had these marks BEFORE they started working on her. Also said she put cotton balls in her ears during the drying session but her ears were red and irritated. I tried for 4 days to get in touch with the owner but she kept playing it off and refused to call me. Would send a text here or there but never fully commit to talking on the phone. NEVER AGAIN. I am notifying the BBB. My dog has not been right for two days. THEY WERE AWFUL TO HER!

Have been using Lauren's every 6 weeks since last Fall & I am so glad that I found them. I have…read morebeen so impressed with the way they handle appointments- scheduling is done professionally & promptly- very happy! My dog loves Jen!

Our 4 year old Coton de Tulear, Maddie, went to BUBBLES today for the 1st time. Maddie left…read morelooking beautiful and being happy and calm. This is the best haircut she has had since we moved to the area from Virginia in 2019. BRAVO for the BUBBLES team!!!

I'm absolutely a long time customer and every time you've been inappropriate and disrespectful. You…read morewere all aware of the issues each time as I spoke to the employees smack talking me directly and even the owner. Your bad attitude and disrespect are very prevalent in reviews. Your responses are your meager attempt to save face. When presented with the issues directly you gaslight and lie. Just enough in terms of grooming despicable in terms of customer service

My dogs haircuts turned out beautiful. One is a senior boy who has many sores on his back. Cindy…read moretakes alot of time with him to be sure not to hurt him during the grooming My other is a girl with medical issues that Cindy also addressed to be sure she was given special treatment. It is a place you can be sure they are treated with love .

The staff seem overwhelmed and after reading reviews of dogs dying there, I can't in could faith…read moreleave my pet there again. Please read reviews, I think you'll be just as horrified as I am.

Schnney has been coming into my home and taking care of my two senior dogs needs for some time…read morenow...she is so kind, gentle and loving towards my pets I could not ask for anything more...she is very knowledgeable and listens to what I want done...she creates a stress free environment for all of us... I would highly recommend her...I am so blessed to have met her...

From the owner: Convenient, Stress-Free Pet Care at Your Door…read more Looking for professional, in-home pet care in Buffalo? Purrfect Paws Mobile Pet Care LLC offers basic hygiene services and reliable pet sitting to keep your furry friends happy and comfortable—all in the convenience of their home. As a Licensed Veterinary Technician, Fear Free Certified, and CPR Certified professional, I provide safe, compassionate, and stress-free care tailored to your pet’s needs. Services Offered: • Basic Hygiene Care: Nail trims, anal gland expression, and sanitary trims • Pet Sitting & Drop-In Visits: Reliable care while you’re away • Wedding Pet Transport: Let your pet be part of your special day Serving Buffalo, Kenmore, North Tonawanda, Amherst & Cheektowaga Providing trusted, stress-free pet care—book today.

We took our little Luna over here this morning and were thrilled. Yes, it doesn't look like the…read moreprofessional incredible spot that others have, but that's because she does one dog at a time and very cheap! Ours was 32 bucks today, and was a job well done. Not only was she attentive to the dogs needs, she was quick in getting back to us and helpful in getting her in and out. Sure, it's not Petsmart, but it's a personal touch with one on one detail and quality. I'll take that any day of the week and my wallet even thanked me. This my friends is a diamond in the rough, and if your sick of the big guys you need to check it out! We will definitely be coming back

Absolutely amazing and very talented! I have been taking my Maltese here for almost 10 years. Even…read morewith difficult/matted hair, she always comes back looking beautiful and clean cut

I have stopped in twice, Both times I was treated by the owner, she is rude Talks over you…read morerepeats herself, and has a condescending attitude. She then called me at home to tell me off since I questioned a customer coming in for an apt. She proceeded to tell me not to come back into her business for she will call the authorities if I do. She would not me get a word in. repeating the same thing she said 5 times when I was in there. I have never been in a business that treated me in the manner she did. I had several Business's and would never call someone who came in asking questions or treating them the way she did. No humility at all! doubt she will make it long in busin- ess. She treats people like this , What will she do to your dog?

I took my 8 year old Golden Retriever here for the first time this week. In the past I had taken…read morehim to the 'big store' groomers - Pet Smart - and they told me he needed to go to a private groomer because he was too scared, they couldn't lift a bigger dog, and made all kinds of disappointing excuses for a pup who is known to be gentle and sweet and easy to get along with. I took my buddy to Clarence Groomers and not only did they do an incredible job getting his fur trimmed and shampooed, his nails filed, and other excellent services to get him comfortable and ready for summer, but they were patient and gentle with him, and said he was a sweetheart and easy to work with. When I picked him up he was so handsome and really happy. Heidi and Ashtin were wonderful. You won't regret taking your best furry pal here. They really love animals and take great care of them.