I love this establishment SO MUCH! They take such good care of my little Laci, and as soon as she…read moresees the building, she is ready to jump out and go play with of her other canine friends!! The staff is so good to her, I wonder if sometimes, she doesn't just want to stay there with them and all her buddies! :) :) :) Thank you Amy & staff for providing a wonderful place for my fur-baby to relax if I need to travel or to come in for a nice, neat grooming session. She and I both appreciate you so much for what you do!! - Renaldo Hunt

I usually take the pups to Pet Smart, but I think we have found our new home. I am a huge fan of…read morelocally owned businesses and this is perfect. Everyone was so friendly and both dogs were groomed for the orice of what one would have been at Pet Smart.

We are always pleased with the great service & compassion Shanna shows to the furbabies…read more Going above & beyond is not out of the ordinary day here - her passion to do an excellent job is quite evident. So happy our friend Sherry recommended this great place Oh so affordable too

This place is a joke. Took my Yorkshire Terrier to stay over a long week end. When we picked him up…read morehe was covered in his own urine and feces. Upon calling the owner, I had to battle with her to get in a single sentence. If you consider your pet as a family member as we do, stay away from this place.

Sam and his staff are great with my spoiled little dog, Leo. And Leo loves going to see them. We…read morehave Sam do Leo's haircut and they bathe him every other week. We haven't had Leo stay with them yet but plan to soon.

Very professional and pleasant business. Quality work and they are truly good to our pup.read more

James and Ashley are awesome and I know when we drop our dogs off that they are in great hands…read more Great groomers as well!

James and Ashley are amazing! my mom has used them for our dogs for years and she recommended them…read moreto me for my sweet pup when i needed a hospital stay! James was super sweet and updated my mom on how she was doing because i was so anxious about leaving her there. she was given a bath and well taken care of! He even stayed a little later so i could pick her up early in the morning before pick up. Thank you so much for taking care of my honey girl! -Tessia & The miller family

I have used various PetSmart for 20 years with several of my dogs. I had very skilled and caring…read moregroomers in Lufkin at first. The last few years have been bad. They have labeled my 12 year old dog as hard to handle and charge $10 more and on top of that, this last haircut was awful. She has long strands all over and her feet look chopped up. They should have took off money instead of an extra charge. My dog seemed extremely tired and was very shaky. Unlike, how she has been at other visits. I'm not saying they gave or sprayed anything on her but she wasn't herself. However I do not recommend this location. I hesitated to bring her back after the last few grooming hoping to find a decent grooming on the list. Nope it just got worse. Never again at the Lufkin location.

I live an hour away! I called to make sure they still had the red ear slider turtle. they confirmed…read morethat they had one in stock. I told the gentleman I was on my way and was driving one hour to get it to please hold it for me. He told me no problem, I gave him my name and headed up there. When I got there and asked for the turtle they informed me that they can't hold anything and they sold him. So a wasted an hour to be lied too! I then had to drive 2 additional hour out of the way to PETCO that held a turtle for me "considering I was driving so far away" The turtle was for my 3 year old best friends son's birthday, that has begged for a turtle since he could talk. Way to have great customer service PetSmart! my Family nor I was be visiting a PetSmart again.

Took my dog here for the first time after transitioning from a corporate run salon to a locally…read moreowned salon, and there was a BIG difference! Groomingdale's is not only easier on the pocket books, but you'll get a quality job with quality ladies!

Nice friendly and did what we asked for. Thank you so much for grooming our dog so good.read more

Wasn't a good professional groomer didn't even try to do my miniature schnauzer said she couldn't…read morethey act as if she hasn't been grooming for years then the female weighs about 6 odd she bath her she say we all know how that goes right cut her back that's it it was 35$ and the male 15 odd didn't do anything to him charge me 25$ and they still smells poor groomer not professional at all !!

What a GREAT place. Very professional and they really care about the pets they work with. For the…read moregroomers, first and foremost, is the health, mental and physical, of the dogs they work with. They're willing to work around your schedule (had to drop off early due to work) and it's awesome to have a clean and fresh smelling snuggle buddy. This is the place to go to get your money's worth and know your family member is in good hands!

Honestly, the BEST groomer I have ever had. She is kind and thorough. Not only did she work her…read morebutt off to get the matting out of my doodle, she went at my dog's pace. She informed me that my previous groomer should have done more, and I will never use another groomer again! I LOVE PAWS AND CLAWS!!!!