Colby has been grooming our two dogs for 3 years. Excellent handler, kind and very good skills…read more Reasonably priced and very accommodating

She does not have a good bed side manner. and i do not think she is kind to the dogs.read more

Dropped Ron our Corgi off this morning for grooming and the works. He was finished in a couple…read morehours and he looked super. Clean, brushed coat, trimmed nails and clean teeth. He looks like he's ready for the Dog Show. Friendly, helpful folks run this salon and it is clean and nicely decorated. We love it and so does Ron!

My dog Rags has been going to Joyce for 18 years, we wouldn't trust our Maltese with anyone else…read more She understands all his little quirks. He can be a feisty little guy but with Joyce he knows what is expected of him. Every time I drop him off I say I'm sorry he is so dirty. Joyce doesn't even consider it a problem. He is as white as can be and happy when all done. She also helps me out with suggestions on skin care and diet. I don't know what I would do without Joyce and her husband Larry they sure have been a big influence in Rags 19 years of life. Thank you, Bob & Debbie Umbrello

Alyssa is a fantastic dog groomer! We worked with her at another location which we also love. They…read moreare just incredibly popular and it can be difficult to squeeze in an appointment sometimes. She clearly loves dogs and takes incredibly good care of them when they're away from you getting cleaned up.

Best groomer we have ever had, for any of our dogs! We bring our 12 year old pup to see Kat, and…read moreshe loves going for her grooming visits! That is such a testament to how well she is treated at Pooch Paws. Pooch Paws is a little bit of a hike from our home, but we wound not even consider taking our pup anywhere else. Thank you, Kat, for being such a caring and fantastic groomer!

I've been a client of Pooch Paws (first to review under old…read moreYelp name) for over 20 years, because Cheryl was the only groomer around who knew how to groom a miniature schnauzer to breed standard. I was a bit put off when she changed her business model to a network of independent groomers and cut back her hours to take only those who were coming in every 4 weeks. My boy Apollo gets the full treatment every 8 weeks. However, she introduced me in May to Eric Matthew who is expert in terrier grooming, and after yesterday's appointment all fears were vanquished. He did a superb job and I feel totally confortable continuing Apollo's sessions with him every eight weeks.

I have used this groomer for my cat twice. The first review was a glowing account of a very nice…read morelady who did a good and thorough job with a skittish cat. I wish I could say the same for the last visit, but, unfortunately, I cannot.I will preface this review with my heartfelt uncomfortable regret for having to post a bad review. It's not my style; it's not something I do often or like to do. It upsets me to my core. That being said and with tears in my eyes, let's proceed. I will admit, it was nearly a month after the grooming that I contacted Alison to complain and ask her to fix it. My query was honest but not mean. The delay in contacting her was due to my being ill, and my not knowing what to say to her without hurting her feelings. Well...I've got to tell you I was shocked and appalled by her highly emotional, negative response which continued on as a barrage of nasty texts without my responding to most of it. What she said to me, how she said it and with vehement attitude was so far from any drop of professionalism or good customer service. She reported to me after both groomings that although my cat was skittish, once she started brushing her she calmed down and was a "total sweetheart", "no problem at all". I was happy with the first bathing, sanitary cut and brushout. The second time she went from wrapped in a towel and ran into the bedroom closet! I paid over $100 for what turned out to be a hack job of a grooming. She cut the center of her lower mane off and it just looks weird now. She was supposed to shave down her underside and butt completely. It's all uneven and looks ratty. The rest of her beautiful silky, shiny coat is now dull and when I brush her there are tons of loose clumps of fur that fly all over the place! Her fur is uneven on both sides, there are places that look chopped and she cut around the base of her tail...for what reason?? Not all of her claws were clipped, either! Looks ridiculous! Every time I look at my Tatum I get upset. I finally had to say something! Then she had the audacity to tell me my cat should be drugged. Not once, several times. I don't think it's the cat that needs to be medicated. For the record I sprayed her towel and her carrier with Feliway 10 minutes before she took her to the van. So, she was "drugged" but in a natural way. How dare she tell me to drug my cat!! She outright refused to do anything at all to Tatum or a partial refund or credit and chose to sever our relationship instead. Is this good business sense? I truly think she knew she had done an awful job and was trying to blame me for her lack of grooming knowledge with cats. The old Shakespeare quote, "Me thinks thou doth protest too much" very much applies here. So, I no longer can recommend this groomer in any capacity. She is not to be trusted as she is emotionally volatile, unprofessional and just not nice. Please do yourself a favor and find another groomer. I did!

Alison has groomed my doodle for the past few years. I appreciate her hard work and dedication. The…read moreease of someone coming to your home is beyond convenient and so comforting for my dog. She does a wonderful job and my dog loves her. A++++

Warning: if you are thinking of coming to Serenity, DON'T! You will regret it, and it's not worth…read morethe risk if you're particular about how you want your dog groomed. We have an eight month Cobberdog (Australian Labradoodle), who we took to Serenity yesterday for his third visit. The first two visits were their "puppy package"...which is trimming the bathroom areas, cutting nails, wash/brush/dry to get them used to the experience. We had the same groomer each time. She greeted our dog excitedly at the start of each session, and walked him out at the end to discuss with me how it went. The first time was great. The second time, she mentioned that she found a couple knots behind his ears, and I told her we had a hard time getting them out there. Later when I got home, I noticed that the knots were still there and his nails didn't really seem trimmed. I chalked it up to maybe her missing one or two. At both of our first two visits, even though he was only getting the puppy package, I stressed how we like the shaggy look and don't want his hair to be short/shaved ever. Yesterday was scheduled to be his first actual cut. The groomer met us as usual, and we discussed length. Again, I stressed multiple times that we want to keep it long, and wanted just a trim, no shaving. We agreed to about half of his current length. I pointed out that he still had some knots that we couldn't get out on his beard and behind his ears, and if those had to be cut out, that was fine. She let me know that since this was more than the puppy trim, it would take longer (the first appointments were about an hour to 90m). Four hours went by without hearing anything, so I called to check in. The groomer informed me that he was just up on her table now and it would be another 30 minutes. She mentioned that he had more knots than she originally thought, so she had to do a bit more than planned. When I arrived to pick him up, I didn't even recognize him. She shaved him from head to toe--and not even shaved well at that. The groomer never came out from the back of the salon as she always has to talk to me, and instead had two other women awkwardly check me out. They knew by my reaction that I wasn't happy. I left without saying a word. We wash and brush our dog weekly, and he did not have knots/matting all over his entire body. EVEN if they started the bathing and brushing and found that he did--it was their obligation as professionals to call me to discuss and see if I wanted him shaved. I would have declined and brought him somewhere else. They didn't do that, because they aren't professionals, they're hacks. Finding a good groomer is hard, steer clear of this place at all costs!

Annie does a great job chroming our CavaPoo ...Mr Pickles. Wed 10% for seniors:-) either way, as…read morelong as Annie there were are too

This is the 2nd time I brought my Bernadoodle rescue puppy to Paula. He is still afraid of most…read morepeople- but not her. He willingly walks in to see her which speaks volumes. Not only does she do an excellent job, but she loves what she does and it shows. I highly recommend her! She has a true connection with animals

This is the best place to take my little yorkies for grooming! They loved it and were not stressed…read moreat all by their visit at the farm! I can't say enough about this groomer, she is amazing and very skilled. She did a special cut for my pups ears I've never seen before, and they stand up so straight and cute they look gorgeous! Thanks so much for taking on a new customer! We'll be back!

My dog Hugo was groomed here recently and every time he comes back he looks great. So far he's…read morereceived a haircut and has had his nails clipped. Every time he comes back happy, smelling, and looking great. I've never spent any time with the employees but whenever I'm at the cape and Hugo needs some touching up we always go here.

This is the only place that we have ever brought our dogs to. They have both been going for 13…read moreyears! We love Marj and Kim! Our dogs always come home beautiful and happy!