If I could give 0 star, I would!…read more
Me and my husband placed an order for dining table, chairs and sofa on 08.12.2018We were told by the sales that all items were in stock and were promised the items will be delivered by the end of December.
Guess what. They called us today and offered a delivery in February! After 6 times phone calls during my husband's working hour, the earliest delivery day is 29.01.2019, that's 1 day before we fly out of Germany. And if they would mess up the delivery, no one would be there to deal with it. Not to mention we were promised the items were reserved for us and would be delivered by end of December 2018 at the first place. Not in 2019!
I've spent years working in service and sales sectors, this is the most incompetent retailer I've seen!
Very disappointed.