I purchased a sofa from this store. My issue is more specifically with the 3rd party delivery company that this JYSK location is using. Specifically ALM Crown. This company's movers scratched my brand new laminate flooring in my basement when they delivered the sofa in 3 separate boxes. When it came time to pay the mover lied to me and told me that I would have to be charged a fuel surcharge fee on top of the miving fee. This was untrue as later when I contacted his boss re. My damaged floors he admitted I never should have been charged that fee and was quick to reimburse a whopping $3.45. He proceeded to say he would interview the mover about my damaged laminate floors. Needless to say his mover denied having damaged my floors, what else would he say? He lied to me about the fuel surcharge fee, why wouldn't he lie about damaging my floors? And now I have been told by JYSK that nothing can be done on their end as I have to deal with the moving company directly. Buyer beware of the moving company JYSK is using!!! They do not have honest employees working for them. Try to pick up the item yourself from the store to avoid the hassle. However, I will personally never shop at JYSK again as all of the money I saved by buying their sofa has to be wasted on fixing my floors. read more