Bought 2 nice knives here. Asked for them NOT to ship it right away as I was not returning home until June. They wrote that at the top of the shipping order. Was a hefty €56 just to ship!! Unfortunately, they shipped it immediately as UPS tried to deliver it 3x then indicated they shipped it back to Juvi. On top of this, there was a totally in expected customs fee of $83 that UPS is trying to collect from me!! What a nightmare! Juvi has zero online presence, so couldn't contact by social media, email, WhatsApp, etc. Did end up calling. Asked if someone spoke English. They hung up on me. Kept trying. They stopped answering the phone. Finally contacted my credit card company-they will look into it. Still fighting UPS on the customs fees.
Knives were nice, but if I had to do it over again, I just would not have bothered. Costing me more than I would have paid for knives in US. read more