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    Juventas by Annie

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    5 years ago

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    Colors Hair and Nails Spa

    Colors Hair and Nails Spa

    2.3(8 reviews)
    0.7 mi

    I had been coming to Colors regularly. I love the women who did my nails, especially Meliza (she's…read moreamazing). Gustavo, who had been doing my hair is also amazing.(They are both 5 stars). However, I brought my daughter in for a kid's trim (conducted by another woman) and as another woman experienced (written here), they changed the price from what was listed online. I asked to pay the price that was listed online and they said no and would not even dry her hair fully. She left with wet hair and I said I would not come back. As I mentioned, I had been coming to the salon regularly for over a year and I haven't been back. It was overall a very unfortunate experience. I have never had something like that happen at a salon where I was a regular customer.

    WORST SALON in Key Biscayne and that I've ever been to. I'm truly at a loss for words. I asked for…read morea toner and hydration treatment, specifically said NO COLOR. I walked in with dirty blonde hair and left with the darkest shade of black. I did the treatment I asked for 3 months ago at their other location and my hair looked great, healthy and hydrated. The pictures speak for themselves. I walked out crying with my hair wet, and still paid. Now they're saying they can bleach my hair?! and that it will turn orange over time. Then they tried saying the way it looks now is my natural color. My hair should have been the same exact color it was when I walked in, just hydrated. I don't understand how I could leave with black hair! This is beyond the worst experience I've ever had and I didn't even think this was possible.

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    Colors Hair and Nails Spa
    Colors Hair and Nails Spa
    Colors Hair and Nails Spa

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    The Spa at The Ritz-Carlton Key Biscayne, Miami

    The Spa at The Ritz-Carlton Key Biscayne, Miami

    4.0(39 reviews)
    0.4 mi
    $$$

    Everything . I know the hotel will be torn down but still. Paying $1000+ a night for a hotel that…read moreis barely one step above a pet friendly La Quinta is shameful. No amenities, no attendants in the gym. You have to search to find a towel in the spa. But no cloths, no loofas just ratty old towels.

    Excellent 50 minute massage performed by Abel yesterday! He was very kind and attentive, asking me…read morehow I'm feeling and how the pressure of the massage was. I asked for firm pressure and to focus on my upper back and neck on my intake form and that's exactly what he did which I appreciated a lot because I've been to many spas where the massage therapist seems to not even read the intake form! After my massage Abel gave me a paper with a few product recommendations to promote relaxation, which was very nice! My advice is to ask for Abel and get the 80 minute massage as 50 goes by in the blink of an eye! While visiting the spa you also have access to the locker rooms with showers, bathrooms, beauty bar complete with hair dryers, shampoo, etc, a sauna, steam room, and jacuzzi. The attendant in the women's locker area, Gigi, was super kind and always checking in to make sure we had everything we needed, she was great! Besides the incredible staff, the ambience of the spa is nice but pretty underwhelming. My mom and I both noticed that the jacuzzi located inside the women's facility had very uncomfortable seating. For example, some jacuzzis are fully tiled on the inside so you can sit on the stairs or the seating but all is tile and flat. The jacuzzi at the spa had a prickly plaster-like interior on the seating, steps, and bottom of the hot tub that was very uncomfortable to sit on so I didn't spend long in here. The outside jacuzzi by the adult pool is much better. While the overall ambiance and decor was nice, like I said I felt underwhelmed. The service was incredible but I wish they'd do more with the space!

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    The Spa at The Ritz-Carlton Key Biscayne, Miami
    The Spa at The Ritz-Carlton Key Biscayne, Miami
    The Spa at The Ritz-Carlton Key Biscayne, Miami

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    Juventas by Annie - skincare - Updated August 2026

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