I started going to Dr. Ching a few years ago when my former Dentist retired. I am extremely satisfied with him. He has a friendly, caring attitude, and his work is of the highest quality. I had been using my former Dentist for 30 years. I was nervous about changing Dentists. I was lucky to find Dr. Ching. read more

I hope this adds to my earlier reviews for Dr. Justin Ching and his office. Cheryl and Renee who handles the front office logistics, is amazing. I have been going to Dr. Ching and he consistently is professional, listens and Renee is responsive and warm. If you're looking to support a small, family-owned business that employs smart people with high EQ than look no further. My step-father was a dentist and orthodontist so I have high standards. read more

Dr Ching and his entire staff are amazing. I always enjoy my visits to the office and they take such good care of me! Not to mention they give out the best toothbrushes I highly recommend if you're looking for a new dentist! read more

Justin Ching, DDS - My Dr Ching recommended toothbrush of choice! - General Dentistry Near Me - San Francisco, California

There are plenty of 5 star dentists in this city with honest billing departments. DO NOT use this dentist. My husband was very happy with Dr. Ching's dental services. Unfortunately, the rest of this process has been like trying to get an honest fare quote for an unmetered taxi in a third world country. Dr. Ching's employee, Heather, lies, resulting in a big cost to us. At his appointment, she told him that she had spoken to his insurance company, and that they would cover 80% of the $245 deep cleaning in addition to the normal preventive treatments, up to the maximum. My husband remembers Dr. Ching confirming as such, and they would put off the rest of the work needed until he gets on my insurance at the beginning of the year. Now that we have a bill for the entirety of that deep cleaning, Heather claims that the insurance company wouldn't tell her anything over the phone that day about coverage. (Question for Heather: Why did you tell the patient otherwise at the visit? To get him to agree to services without knowledge that he would have to pay out of pocket?) Thirty seconds later, she's contradicting herself and saying that Delta Dental told her they would cover the service, up to the maximum benefit, well above the total charges in this case. She is EXTREMELY unprofessional. Three times on this phone call, Heather pointed out what bad insurance my husband has, and how she's never seen any insurance cover less. Great, thanks, very helpful. And also how bad his teeth are and how they are just trying to keep him from losing them. Is that your professional opinion, Heather? I'm confused since you are NOT a dentist, and the dentist has determined that he has no decay. She also left our apartment number off the bill, the insurance company claims that they used the same address that the dentist's office billed to, which is why we didn't get either statement from the dentist office or from the insurance. Heather said that was also wrong, that the insurance gets our address from my husband's HR department, like that exists. This woman is SO obnoxious. Then Heather tried to tell me that $11 is my 20% share of $315. She's a total idiot, but whatever, this time her stupidity was in my favor. She also said it was a "like a dental law" that they have to charge as much as they do, when I asked her if it was possible that the insurance company rejected it because it was billed incorrectly. Dr. Ching, don't make your patients deal with a 23 year old, incompetent airhead. This is what happens. read more

I was referred to Dr. Ching by my coworker. Previously, I went to a dentist in the same building (shall remain nameless) and during my last visit water was sprayed all over my face and my mouth was soar from the way he was probing my teeth. I've had enough so I switched. I've gone to other dentist in my lifetime and seriously Dr. Ching is one of the best. Visiting the dentist is a much better experience. I had a billing issue and the receptionist was so willing to help me. Such great customer service. It's so good to see that there are dentist out there that really care about your teeth and not your money. Highly recommend Dr. Ching! read more

moved to newly remodeled 490 post street, suite 412...park at 444 stockton sutter garage...recommend morning before noon or late afternoon after 3pm appointments for $3 per hour rates...part of the delta dental insurance plan network...steady and gentle hands...for delicate work, the best painless option... read more

Justin Ching, DDS - General Dentistry Near Me - San Francisco, California

My teeth have been cleaned and maintained by Dr. Ching for years. On my last visit I noticed the nice art work in his outer office. The pictures are of Mediterranean theme. I had commented to Dr Ching about this. The conversation went something like: Me: I like your new Mediterranean decor. Dr Ching: I wanted to bring a feeling of calm and relaxation. Now isn't that special! Here's a dentist who wants to bring a sense of gentile calm to his patients before entering his inner chamber. Dr Ching takes his time to make sure he gives you a complete cleaning. He gently scrapes away your built up plaque, flosses, and finish off with a polish. With his gentleness and patience, you know you're in good hands when visiting Dr. Ching. I think about how comfortable I am when I talk to him about different subjects. He's not only good with taking care of what's in your mouth but he's a good listener too. He recalls your last conversation and can continue where you left off at the last conversation. After he finishes his checkup, he will happily send you with off with a care package of quality toothbrush, toothpaste, and floss to take home. His staff is very efficient in sending you your next appointment postcard, pre-appointment call reminder, and for me a reminder to pre-medicate an hour prior to my appointment. I would gladly come back for my bi-annual cleanings and checkups here. read more

I close my eyes when Dr. Ching begins cleaning my teeth. Wait, did he start yet? Well, I hear the drill...hmm. I'm gonna open up my eyes for a sec and see if he's still there. Yup, he is. Wow, he's got the most gentle touch. Ever. Yeah, that's pretty much what it's like when I get my semi-annual check up from him. He's super nice and isn't one of those doctors that recommends unnecessary treatments. I told him I had some sensitivity in one area of my teeth/gums. He took a look, said that some wear was visible (possibly from grinding at night or that I was just brushing too hard). Recommended that I brush a little softer, use Sensodyne and ACT mouthwash for a month, and that the sensitivity should pretty much go away. What an awesome dentist. read more

Dr Ching is a great dentist! He has been my dentist for a couple of years now, and for the first time ever, I don't dread going to the dentist. NO PAIN! NO PAIN! Woo Hoo! Yay Dr Ching! read more

I came in to see Dr. Ching at a friend's recommendation for a toothache. He took a look and diagnosed the tooth as my having a filling debonded. Instead of trying to do the procedure himself, he first said that many dental practices should guarantee their work, and that my previous dentist ought to fix it for free (if the filling was recent). He even called and checked with my previous dentist for me, trying to save me money! I decided to go ahead and have Dr. Ching fix the filling for me. I have had many dentists in the past, and Dr. Ching ranks among the top. He will not try to upsell you on any unnecessary procedures, x-rays, or products. His offices are modern, clean, and friendly. He is completely honest, and most importantly, takes great pride in his work. One can tell that he does the best job for his patients, does not rush through anything just to fit another patient in, and does everything at an affordable cost. If you are in a hurry (and want a rushed job), then he may not be for you, but if you want professional work done the right way, the first time, I highly recommend Dr. Ching. read more

Justin Ching, DDS is the bestestest. Friendly, non-judgmental (which is key, especially if you have crappy teeth), and quick. He doesn't yap your ear off, which is annoying at other offices, because with all that dental equipment in your mouth, you just cant respond! The office is on the 16th floor so you get a view of the city, mostly highway and buildings, but better than nothing. If you park in the sutter garage down the block, let Dr. Ching know, he'll try and get you out of his office within an hour so you don't have to pay an extra three bucks for another hour. He usually works fast, so you should be outta there quick. The only thing that is missing is the sticker telling me I can't eat for 30 minutes, and the sugar free lollipop at the end of the visit. read more

This is my first review on Yelp - Justin was so good that I felt it necessary to sign up on yelp and take the time to make a review. Justin is the best dentist I've ever had. I had been going to another dentist in San Francisco, one with many years of experience. I had several fillings, but my teeth were still bothering me. Justin was able to relieve my teeth pain by correcting what my past dentist did wrong, and give me honest recommendations on what procedures and cleanings I needed done. It was clear after my first visit with Justin that my prior dentist was just trying to squeeze as much money out of me as possible. Dr. Ching is very gentle while working, and somehow manages to do incredible work without causing pain. No one likes going to the dentist, but my experiences at Dr. Ching's office is exactly what you hope a dentist visit would be like. Also, his staff is incredibly nice and handles insurance like professionals. His office is also very convenient, because it's right next to the Sutter Parking Garage. read more

Dr. Ching has been helping me with my teeth for years. Compared to my previous dental experiences, I would liken a teeth cleaning by Dr. Ching to a day at the spa. This is a private practice, meaning that the only dentist in this office is Dr. Ching. Not having to listen to other people having their teeth drilled contributes to a very peaceful atmosphere. Not having a row of other patients means that I get the good doctor's undivided attention. The best part of the experience is that Dr. Ching does the cleaning himself, and he uses this opertunity to get to know me and my teeth better. He's gentle too! After previous experiences of being treated like cattle and manhandled by dental assistants, I feel like I have found dental heaven. I actually look forward to my semiannual visits! read more

I went through 3 different dentists in the City in the past 7 years or so (job change, then work changes denetal providers every year..what a nightmare) I am very happy to finally found a dentist who is great all around! convenient downtown location, no billing mishap, great front desk service, and most importantly, Dr. Ching is awesome! He is a bit more gentler than the dentists I'm used to, but my teeth feels so clean after the check up. My only wish is that my company doesn't change to different dental provider anytime soon so I can keep Dr. Ching around! read more

*obligatory story for ufcs* so back in the high school days, i had braces. i got punched hard one time. it was actually pretty interesting. i got punched on the left side of my face, but my right canine tooth broke in half. i was in shock, not really from the hit but rather, holy crap howd that happen? was pondering the physics behind it all. ok so did the force of the punch travel through the braces to the canine? no no no no, maybe the force traveled through my jawbone and.... oh yeah damn, im so easily distracted. dont worry. the guy got it much worse than me. think pipes to the head, ramming head first into a muni bus. dont worry, statue of limitation good sirs. heard the guy couldnt talk straight for awhile and his other buddies didnt fair well either, heard one cat was in the hospital for a little visit. sooo because of this incident i have a half a right canine tooth. i got a filling then and have had it replaced a few times since. fyi DONT go to citidental. holy crap me shitty. so the other day, i wake up hungover. great. im hungry. i go to the kitchen to whip up something. wtf, the kitchen sinks clogged. fine. i look for my plunger, fuck its missing, great. ok ill whip up something fast and go buy a plunger and unclog the sink so i can clean up. *bite* oh fuck me. the filling falls off. as you can see, im having a great fucking morning. my usual dentist buddy dr ian doesnt work monday so i call up dr justin. hes another looks wayyyyyy too young to be a dentist but is. he has an opening late monday afternoon for me, perfect. after a trip up on a scary ass shaky elevator, i get to his office. dont hit on the cute receptionist, chichen told (warned) me that his sister. HAHAHAHAH you dont want to piss off a guy thats about to have sharp objects in your mouth. take note, DONT HIT ON THE RECEPTIONIST!!!!! omar im looking in your general direction. wow, what a view from his chairs. sitting on the 23rd floor of the sutter medical building, you have the perfect view of alcatraz. ok right to it. yes this mofo is gentle as fuck. ok so i got a topical, then a couple shots, then he drilled, scrapped, smoothed out..... you know what, no fucking exageration, i didnt feel a thing. sure i heard some stuff, felt him opening and moving the mouth around, but other than that nothing. how much so? no freaking kidding, i fell asleep. im a twitcher, i twitch right before im about to fall asleep and many times during. i had a real big twitch, foot went kicking and all, and the assistant was all wow fell asleep huh? thats freaking nuts. i fell asleep while justin was working on my broken tooth. crazy. says alot about how gentle he is. easily recommend him. read more

Don't know what else I can add to all these great reviews, they're all right on. There's a nice view out the window. With some dentists I've had I kind of felt like I was getting hustled or having a guilt trip laid on me, not so with Dr. Ching. I don't dread going to the dentist anymore. Just had my six month cleaning, in the past I've avoided the six month cleaning when I didn't have a dental plan. Who wants to spend a lot of money out of pocket to suffer a long scraping by some dental assistant then five minutes of seeing the actual dentist who spends two minutes trying to get you to buy some crazy ultrasonic gizmo. Times have definitely changed and Dr. Ching is one of the good guys. I feel like my teeth are in good hands. read more

Just had my 6 months cleaning with Dr. Ching this week...I feel wonderful!!!!!

i'm a single young professional. i don't go to the dentist unless one side of my face starts to pulsate from a toothache. i don't have time to schedule a 2-hour appointment where a dentist starts with a general check up, then useless general x-rays, then 5-minutes of an actual treatment that will make my face stop hurting, then finally an hour of follow-up lecture in which he says i have an inadequate set of teeth and prescribes $5K worth of treatment. The experience at Dr. Ching's office is exactly what I am looking for. I can just go in during lunch hour (the office manager that handles appointments is uber friendly and accomodating), get my relief, and get out of there within 30 minutes. Dr. Ching is super honest, will give you exactly what you need, and won't try to upsell you something you don't need. read more

Gentle steady hands, convenient office location (parking at Sutter Stockton garage) and a great view of the bay from the chair. Recommend to all. read more

Great dentist! Friendly, quick, honest, reliable, what else can you ask for? Have recommended Dr. Ching to all of my friends and colleagues. Convenient Union Square location also makes it easy to make an appointment during the work week. read more

Justin is a great dentist. He does the cleaning himself and I've NEVER had such a painless experience at a dental office. He is pragmatic, pleasant, and very helpful with answering questions. read more

Justin Ching saved me from my previous dentist that was super shady. He is professional, efficient, and personable. Most of all he is extremely gentle when he cleans my teeth. He gives great advice on how to maintain a healthy smile. He is an awesome dentist! read more

Dr. Ching took over my retired dentist's practice last year. I was hesitant and thought I would never find another dentist like my former one. I saw Dr. Ching in September 2018 for a regular cleaning and then I cracked tooth eating something so I went back 2 days later. He was very fast, pain-free, and I was very pleased. Cheryl, the receptionist is also very friendly. My next annual cleaning is March 2019. I highly recommend Dr. Justin Ching! read more

Dr Ching is amazing! Love his office and his way of working with patients. He always explains all options for dental treatments instead of pushing a preferred approach. This builds a trusting environment. Highly recommend for anyone in SF. read more

I came to Justin about a year ago but left due to insurance incompatibility. Two things I will gripe about Doctor Ching's practice. 1. While I was under Justin's care, I complained about a tooth ache. We took some X-rays and I was told that there is nothing wrong with my tooth. We went ahead and performed procedures on other seemingly minor problems. Since that time, I have found another dentist and complained about the same tooth. This dentist diagnosed me with severe tooth decay and will require root canal. Yes, root canal. A second opinion confirmed it. I'm a bit furious because, in my opinion, this issue could have been resolved a year ago if Justin pay a little more attention or had a bit more expertise. 2. The receptionist at the time informed me that all the dental work would be covered under my previous insurance. However, a dental bill for several hundred dollars showed up at my mailbox a week later. Not cool. I will give Justin some credit for his work on routine dental work. He appeared competent. Therefore, the two stars instead of one. However, in opinion, Justin does not have grey hair and may lack the experience to catch certain complications and the receptionist may not always have the patient's best interest in mind. read more

This afternoon I had my first dentist appt with Dr. Ching. I've been with my childhood dentist for as long as I lived so it was a bit of a stretch. BUT I work in the financial district and needed something more convenient during my lunch hour. My appt lasted shorter than I thought and it was an effortless experience. I HATE going to the dentist, but this time it didn't seem so bad. Dr. Ching was clear, friendly and has a calming vibe. The office manager was super friendly and didn't overwhelm me with dumb questions and she spelled out the paperwork which took me less than a minute to fill out. A very pleasant experience and I would highly recommend him for anyone in the area looking for a no bs, honest dentist. read more

Dr. Ching is great! Very personable and does a great job. He also makes sure you understand all the pros and cons of the various options. Highly recommend. I saw him last year for some help on retainer/night guard. read more