They recently fitted a hardwood flooring into the downstairs of my property. From start to finish i…read morewas impressed, not only were they extremely efficient, dedicated and friendly but they also offered exceptional value for money. Would definitely use again.

Arrived within 15 minutes and took a key fragment out of a high security lock when another…read morelocksmith said it could not be done and the they had to take out the lock and replace it. As a result, the price paid was a fraction of what the other locksmith would have charged. I cannot recommend these guys more. Don't get ripped off, call Benny's!

Literally a lifesaver!!! Anwar came late on a Sunday night when I was locked out - he was very…read morequick, quoted a very fair price and was super friendly! 10/10 would recommend

Professional service, came and replaced just the lock on our entrance door we had been quoted for a…read morewhole new door by someone else.

I arranged for this company to re-code my Avocet ABS locks (very good locks by the way), they…read morequoted a reasonable price and seemed pretty helpful. I shipped my locks to them, paid for the re-code and waited. When I got my locks back, they were different sizes to the ones I'd sent. I produced the boxes my original locks came in, the orders for those locks all stating clearly the size of the lock. I sent up 2 Euro Profile locks (E45/I50 & E50/I45), what I got back were 2 locks sized 50/50 & 45/45. Rather than accepting all the proof I supplied, they all but accused me of lying or trying to commit some kind of fraud. I must be mistaken about the sizes - even though I had the original boxes for these locks. The mistake could not have happened they said, and yet it had. The manufacturer got involved (as this is where the re-coding takes place) and asked me to ship the wrong locks to them. All Lock&Key kept saying was "prove what you sent us". Well maybe they should have checked them in when they arrived noting the sizes. How can I prove what I put in the post ?! Video me wrapping them up and posting it ?!, if I'd have known the issues that were going to occur I'd have done it!. I invited them to come and see my 2 only doors so they could see I had no reason to deceive them. This company was stubborn and pig headed to the end, completely failing to provide any semblance of customer service. Should it ever have gotten to the point where I had to speak to a solicitor and prepare to take legal action to get my property back ? Luckily the manufacturer wanted to provide the required customer service and shipped new locks of the correct size down... I fitted them yesterday, and guess what, they are a perfect fit - that would be because I know how to measure a lock, and I know what size it needs to be and I know what size I originally ordered and what size I sent to them. Will never be using this company again. Just for calrity, the first company I dealt with regarding these locks have a policy of not discussing online orders on the phone, and can only be emailed. Perhaps if the original company had responded to all but one of them, there would not have had to be so many (4-5 in total ?!). They also did not consider security to be a high priority - which is at least one area Lock&Key did excel. Perhaps if a companies first response (and indeed continued response) was not to say the customer is wrong then the customer wouldn't be so irate. For anybody interested, I'm happy to share my communication with Lock&Key and their responses.

I must confess to never actually having been in here, but I walk past it lots and it always looks…read morelike the sort of place I'd go if I was redecorating. They specialise in flooring: tiles, wood and paint and they have some bathroom and kitchen displays. It's all quite well-to-do and certainly a big step up from Ikea, without the expense of the antique shops nearby. I've heard good things about the customer service, although there's rarely anyone in there when I go past, so it might be a bit embarrassing browsing without wanting anything in particular. Then again, who really window shows for tiles?!

On visiting fired earth today for the first time I was really impressed by the high quality…read moreproducts and the very helpful staff. They have some amazing paint colours and fabulous tiles.

5 star service! Friendly, professional and efficient! Great value, and was impressed with how clean…read morehe kept everything. Would highly recommend!

Alan has recently completed an update of our bathroom, involving taking out the old suite and…read morereplacing the toilet and washbasin, but most importantly replacing the bath with a walk in shower no mean feet in a very small room. The first thing which impressed us was that he telephoned or called back when he said he would and suggested that I visited his previous project in order to see his workmanship, which was very helpful. He made several suggestions at the on set and although there were many challenges along the way which he dealt with with tolerance and patience, the end result is a gorgeous bathroom, much admired by all. His assistant Rachel tried her best to tidy up after him but failed. This being his only weakness,he could be forgiven. PS Thrives on Tea and jam doughnuts

Great service. Super friendly, rapid service (our tree was…read morereduced to sawdust in no time), and tidy. I highly recommend Richard and his guys.

I locked my self out of my flat today which is sunday.and I had to look through yelp to find…read moresomeone who can help me, I called few numbers and they were either unavailable or want to charge me around 150 plus something else I can't remember, and to make it worse the guy i called told me that he will not able to come to my address before 2 to 3 hours. however when i called mr. Fergus asked me a few questions about the door type and the address and told me that he will be at my address within 30 to 40 minutes . Actually he was on time, no delays, and within few minutes he managed to open the doors and charged me half the price of the previous lock smith. I paid through debt card ( which is just convenient ).

Fergus was incredibly helpful, knowledgeable and honest about the pros and cons of what was needed…read more Highly recommended!