My daughter signed up a year ago and went once or twice...I forgot about it until I saw it hit my…read morecard every month and told her to cancel ...she tried multiple times and said it wouldn't so I called. They said they cancel but will still need to charge me April dues AS WELL AS the yearly fee for next year!! Ridiculous I get it there is policy and a contract involved.... How about just being a good business/person...you can see in the system she barely used the place and you are going to charge me for next month AND next year because I didn't tell you 4 days ago?!?!

Place has gone downhill drastically since it first opened. Not enough equipment for the volume of…read morepeople, especially during peak times. Half the equipment is broken in some way or another. The ventilation system/HVAC/fans are either broken or they just don't turn it on. Can't recommend it anymore.

After writing a very nice review just last year, it pains me to report that, due to continued poor…read moremanagement decisions, I've chosen to not renew my membership. A lovely, long-time team member of ten years made a simple request to take off 3 Sundays a year. This was requested a year in advance for two occurrences, 2 months in advance for the other occurrence. Yet the instructor received a reply of "You don't have to work Sundays" which left her feeling unsupported and without recourse. Ten years of teaching Sundays, a devout following of members, and a truly gentle lady loved by all --and this is the response? Despite this, the instructor graciously offered to continue on another day with overwhelming support from gym members yet the PF team did nothing to retain this talented lady. There was also this recent incident where a man who had been reported to the management team several times prior finally went too far and licked...LICKED....a woman's hand in Zumba class. This same instructor, to my understanding, witnessed the act, went to PF management and demanded action (gym member was kicked out). I'm very thankful to her for prioritizing women's safety and also very concerned that this may be related to the handling of her request for days off. Given that the gym allows class instructor substitutions all the time, it's kind of hard not to draw the conclusion. I would love it someone of concience and caliber would swoop in and resolve this so we can all go back to happier times.

Classes are great! it is emasculate. We get an awesome workout! Staff couldn't be more…read morehelpful!

We could hang by the pool all day! Love that you can get refreshments at the snack bar and we…read moreoften run into acquaintances. So it's like a low key play date for our daughter too!

Just moved to the area and signed up. The facility is HUGE. The gym staff are friendly and…read moreefficient. Workout equipment is beyond adequate and exceptional for all of my needs. Locker room has sauna and steamroom and lockable lockers. Pool and tennis usually busy with local kids but I go in evening and facilities are wide open. Fantastic gym at a very reasonable price given what the space provides.

I really like that this is a no nonsense gym. I have belonged to other gyms in the area where I…read morefelt weird lifting weights with all the muscle-building guys, or felt like all the area mom-types were judging my non-brand yoga pants. This place is clean, has all the equipment you will need, has a great selection of classes, and the staff is great. The rates are perfect for what you get - equipment, classes, showers, without paying an arm and a leg for things you don't need that come standard at some of the more frilly gyms.

Love this gym! It may be on the smaller size, but it has everything you need. Never too crowded…read more The members and staff are always so friendly and encouraging!

Went to a class this morning. Great workout and enthusiastic / kind staff. Love how you can make…read morethe workout your own so it is good for people of all levels.

Would never recommend this location. Terrible customer service and communication. They should not…read morebe allowing previous OTF opportunities to take free intro class to a new studio if they plan to charge them. I haven't been to OTF in over 3 years and have never been to this studio, but they refused to allow me a free intro class to the studio even though their website allowed me to sign up for it. They could have communicated this to me before I showed up. Also they would have charged me a cancellation fee if I decided not to take the $30 drop in class that I thought was going to be a free intro to the studio. Definitely won't be joining now! Do better if you want customer retention

I love getting breakfast lunch and dinner from this place for the day. The prices aren't outrageous…read moreand I end up eating healthy all day. If I tried to do this on my own (cut up carrots, make my own greek yogurt dressing, etc)- I would lose way more in time and money (especially things going bad that I didn't get around to eating). The overnight oats are amazing and there menu items are always new each week so it doesn't get boring. I am such a picky eater and so far I have not had anything I didn't love.

I love this place! I have been coming here a while whether it is to buy meals for the day, protein…read moreshakes or the occasional cleanse to get me back on track. The staff is all friendly and all make sure to get to know their customers. I highly recommend stopping by here if your ever in the area to check it out!

Been to many Gyms. This is my favorite. Quality equipment. Great staff. Not over crowded. Friendly…read moremembers at all ages and level of fitness.

Use to be my go to but now I see they give special treatment to certain members to allow their…read moreyoung kids to come in and run around and be a distraction to other members as that parent works out and ignores their child. God forbid something happens to the child while they are in the powerlifting area. Also, this is becoming social media oasis. More people set up to take videos of themselves than actual getting a workout in. For the price we pay, I would like to use the machines and not have to wait forever for someone to set up and take videos of themselves and then sit there on the machine/station doing nothing.

Wonderful studio - fantastic instructors. They have classes for every level from just starting out…read morenewbies to more advanced (level 2 requires instructor approval). I've noticed in the 3-4 months since joining that I've toned my body significantly -- and am progressing everyday.

So beyond thrilled this has finally opened! The equipment is phenomenal, the instructors even…read morebetter and I'm addicted!!

great gym but there black card room especially the tanning beds are dirty ! I always clean bed…read morebefore and after but they need to be strict when people use the tanning bed or anything to clean ! I went to tan and the bed was so filthy and all lotion it took me forever to clean it disgusting men or women clean up after yours self it's called common sense get the picture the staff should also be consistent and not be on there phones! its work it's called working for a reason

This was my first visit to this location. Easy scan and go check-in, as one would expect. I was…read moreencouraged to have a good workout. The machines are well-maintained and even after the New Years resolution rush the lines for specific equipment were more then manageable. Staff clearly take the environment seriously. They were constantly vacuuming both workout and cleaning spaces mid-morning. Everything seemed clean and in working order.