We had a floor lamp that apparently was knocked over by a rental guest and the switch was broken,…read morethey repaired it for $25! Also love the people, the home accessories and even bought an evening bag and scarf the last time.

I've used this store and their lamp shade business for years. My experience was much different this…read moreyear. Brought a shade and asked that the lining be replaced. Store owner told me the repair would take 4 weeks. Called three times over the next 9 weeks asking for an update. They always said that they would check and get back to me. At 8 weeks I spoke to the owner who again said she'd investigate the delay and get back to me. No one ever followed up. This is not a reliable place to get a lamp shade repaired. I paid the premium price and picked it up 13 weeks later. I won't do business with them again.

Very beautiful High End Thrift & Consignment Shop. Very organized and color coordinated and well…read moreorganized. If you're looking for specific and special pieces, this would be nice. If you're looking for the same and / or bargains, I'd advise against shopping here.

Cute store, I found a bench and it was not that expensive . Her furniture is in really good shape…read morefor a consignment store . tiny store , so you have to go a lot too see what items she gets each week

Excellent had a great experience their products are all high end, they stock Farrow and Ball…read morepaints, interior closet installation, top end Kitchen and bathroom appliances , hardware & counter tops in endless materials marble to synthetics floor tile and wood installation, with interior design available and an array of wonderful fabrics and furniture, really very impressive they have four locations, Hilton Head Island, & Bluffton SC, Savannah Ga and Cashiers NC

If I could give this joke of a business negative stars I would. This is the most unprofessional…read morebusiness I have ever seen in my life. A year later, the job is still not done. Lukejohn avoids calls, doesn't call back, doesn't provide updates and doesn't deliver on promises. I mean, a simple google search on the guy should tell you all that you need to know when two of the first things that pop up are his mugshot and a breach of contract lawsuit. Sad excuse of a "business", so frustrating and really disappointing. The worst part is my parents are the ones dealing with this company. The kitchen and master bath were supposed to be finished by Labor Day 2024, it was then pushed back to thanksgiving 2024 and the kitchen was barely useable then. The master bath was completed may 9th and the kitchen is STILL not done. 90% of the cost of the cabinets was paid in October in preparation for delivery and they still don't have the finished cabinets. A year ago they were so excited about their new house and since then, they have been constantly let down by this company and it has turned their excitement of starting a new chapter of life in a new home into a complete nightmare. Finally, my mom asked me to call Lukejohn as a last resort after trying to get ahold of him for days/ weeks. And guess what...he answered the phone! When I told him who I was he rudely told me he was out of town and busy and someone would be reaching out that day. They then gave them a July 1st date, which has since turned into August 4th. incredibly pathetic.

I am writing a follow up review in this business. I previously boasted about working with them…read morethroughout my sales process. (New house of furniture) I assume they want your business but they massively fail at follow up. For more than six months I have been trying to get this business to help with a damaged item, they say they will have their service gal (now no longer employed there) and most recently a new guy (that has taken over their warranty and or service. It has been so long with zero help I assume when I finally show up in person YET again they will say out of warranty! I wish I had bought my house of furniture somewhere else that doesn't sale sale sale and no f/u after the sale! Poor business practice

Hubby and I have shopped this store for a year now. The first time a year ago it was to see what…read morethey had as we were in the process of building a new home in the area. In that first visit what really stood out was the pictures. They are a step above any one else's in the area. I fell in love with a particular one with oyster shells. The colors were amazing. Sadly I didn't buy it right than and there as I never saw another one like it on all my visits that followed. Now a month ago already in the new house we were shopping here and saw a dining room table we liked. Unfortunately the chairs that were displayed with it didn't really go. So we proceeded to look all over the store for possible choices. The two salespersons working there did little to nothing to assist us. In fact on that particular day there was not one other customer in the store. Needless to say we ended up leaving and eventually buying the perfect dining room set for us elsewhere. So why go back? Because we like their pictures and we aren't going to let two individuals stop us from shopping. On our return it was Saturday of Memorial Day weekend and they were having a 20% off sale on the pictures. We luckily spotted an octopus picture that would be perfect in our family room with an octopus bowl as well. Also in metal in a seafoam green color we got a school a fish. Lastly a sea turtle just love it don't know exactly where it will be hung yet a definite keeper. Guess what happened a whole store full of sales associates that actually helped us take the items down from where they were hanging, brought them to the register for us and even assisted us in getting them Into our car. Moral of this review if you see something you like in a store don't let someone else's poor attitude and performance not allow you to get what you want.

12 years ago we completely furnished our newly purchased condo with furniture selected at Discount…read moreFurniture. MJ and her staff helped make this job easy by advising us about fabrics, appropriate size needed etc. MJ made a personal visit to our home to advise us. The furniture we selected was ordered and arrived in a timely fashion. The quality is superb and the price is reasonable. As the years passed, we only shopped at this store when we needed carpeting and new mattresses. We recently replaced our sofas to update our living room.The service we receive is exceptional and we highly recommend shopping at this fine furniture store.

Several years ago we had a fire that completely destroyed our unit. One bedroom had two single beds…read moreand as grandchildren were added to the family's we decided to get some bunk beds. We had purchased from MJ and went there for help. A part time employee helped us and we went home to measure and plan what to purchase. When I called back to make the purchase I got MJ who told hi Me I really needed something more suitable. The wife and I looked at the pictures on line and bought into MJ's recommendations. Twice as expensive but better per MJ. Delivery was unpleasant as the men didn't like anything about the job. Parking, stairs, assembly and more. Later they complained that they had to do a lot of extra work. Just not true. Once we say the furnishings in the room we hated the bunks. I asked MJ to take them back and she basically refused but offered 30 cents on the dollar. We had a flurry of text messages and one face to face where she told me off. At that point I gave up. We will never shop there again. MJ is confrontational and very difficult. I will not recommend her or her store to anyone ever. If anyone wants some really big white bunk beds I have 2 for sale.

Amazing customer service & attention to detail. Salty helped us with all our requests.read more

Best day since my wife & I moved to SC from Illinois 3 weeks ago. Been looking for the "right"…read morefurniture for our new home the last 4 days. After being underwhelmed at numerous furniture stores, we hit GOLD with LARRY & GULIANNA SETOLA - owners of HILTON HEAD FURNITURE COMPANY! How refreshing to FINALLY find a family-owned furniture store that cares about the customer's needs & desires, more than profit. At HILTON HEAD FURNITURE COMPANY you're not "the next person in line." The minute my wife & I walked through the door at LARRY SETOLA's family owned store, WE were treated like family. My wife & I were not pressured or pushed. We were told to walk around & ask any questions we desired. How refreshing is that!! LARRY SETOLA was professional, knowledgeable, kind, easy-to-talk-to, & most importantly - empathetic. The furniture selection & quality was above reproach. LARRY told my wife if you don't see want you want, I'll find it or custom-build it. After an enjoyable & pressure-free tour of this magnificent furniture store, my wife & I left with all the information to needed to furnish our new home. We will be purchasing all of our furniture from LARRY SETOLA's family owned HILTON HEAD FURNITURE COMPANY. Thank you LARRY (and your wife & father) for helping turn our house into our home!

Lovely store and helpful staff. Everything is tasteful and up to date. The decorator was helpful…read moreand enthusiastic

Dusty. Moldy. A chaotic mess. Broken furniture. Health hazard…read more The store needs organization. Cleaning. And a skilled honest staff.

Beautiful shop with the furniture organized nicely. Met by Peaches at the front door! She is very…read morewelcoming. Found a few one of a kind pieces of art for my home in Atlanta. Great shop if you are furnishing a home and are local.

Absolutely love this store. I was here about a year ago and they had a couple of pictures on the…read morewall that I loved. Just couldn't get those pictures out of my mind so by the time I got to the West Coast I called Michael up and he took care of getting those pictures for me and having a friend pick them up and install them in my home. These guys are the real deal, they go above and beyond! We love your eight months a year, and I always come back to the store! A ton of "unfindables"

Great spot to get all your furniture needs! I have bought 2 bed sets here over the years and they…read morewere wonderful! Delivery always went smooth! Thank you Dennis for always helping me out! -Alec Steel

Furniture Direct's staff are all brilliant in every area of interior design and are incredible at…read morefinding furniture from their many vendors to fit modern, rustic, classic, and coastal tastes. Prices are incredibly fair, despite how high tariffs are for the furniture industry overall.

We received a damaged chair and when we went to inform the store, the manager said he would repair…read moreor replace it. We said we hoped it would be soon and he came out from behind the counter and started screaming at us to get out of the store, we were trespassing and he was calling 911. He later called us to say he would pick up the chair and give us a full refund. It was an incredibly shocking, unprovoked and ugly experience. A terrible place to buy furniture.

I have to say that one of my pet peeves about furniture shopping is feeling pressured by the…read moresalesperson.One thing I loved about Moss Creek Village Furniture was that they seem to have a very friendly,no pressure approach!I enjoyed checking out their nice selection of bedroom furniture at my own pace.The prices were pretty good as well! I will definitely be visiting again as I continue to furnish my home.