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    Just Cause Self Care

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    1 year ago

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    Mud Australia - Brooklyn

    Mud Australia - Brooklyn

    2.7(3 reviews)
    6.2 miBoerum Hill

    Extremely disappointed- in the 21st century and as a branding architect for profession not stating…read moreclearly that you have a no return policy is an extremely archaic and shady practice. Wasn't written on the receipt, on the website it states quote - " Under Australian law, we are not required to provide a refund or replacement if you change your mind, however, you can choose a refund or exchange if an item has a major problem. This is when the item: * has a problem that would have stopped someone from buying the item if they had known about it * is unsafe * is significantly different from the sample or description * doesn't do what we said it would, or what you asked for and can't be easily fixed. " When I quoted this website policy to the store associate underlining that UNDER AUSTRALIAN LAW they aren't required to do returns, and it's all confusing he said " well we are an Australian company" Lol - Sorry to break it to you but you are a store not an embassy- Australian laws don't apply here. NYC law clearly states a consumer needs to be clearly notified of a no return policy. All of this seems extremely confusing- also a final sale policy evokes a sense of no trust, closing the door for customer and brand communication. A silent no return policy or more like " we pick and choose what we want to return" policy is when brands don't put consumer needs first. Won't be supporting this brand any longer - I only support brands with good morals .. not their own no bards money making agenda.

    Cool place. I had never heard of this brand before. I really like how the plates and serving…read moreplatters are all in great earthen colors of grey blue and grey green. They are also thin and in architecturally interesting shapes. I was especially drawn to the serving utensils because they were simple and had a cool detail of how the spoon and handle connected to each other. I will be back to check this place out again!

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    Mud Australia - Brooklyn
    Mud Australia - Brooklyn
    Mud Australia - Brooklyn

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    Just Cause Self Care - cosmetics - Updated May 2026

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