My family rented what we thought was going to be a stretched limo to fit 12 people comfortably. It was explained to my aunt on the phone that there was a new 2016 bus for rent, she said NO to the bus quite clearly and multiple times. We wanted a stretched beautiful limo. Well the joke was on us because even though the manager who took the order for the limo completely understood that we DID NOT want that bus, that ugly delivery looking box truck pulled up to pick us up. After trying to figure out if we could get another limo, one that we ACTUALLY ORDERED, the company and manager were not willing to work with us, AT ALL! We were stuck with this fugly box van. The driver tried to explain that on the bright side, it was a 14 person bus and we would have plenty of room. Well, joke was on us, AGAIN. There were only 12 of us and we were PACKED IN THERE LIKE F-ING RATS!!! We were so uncomfortable and miserable the entire hour and a half drive to the restaurant. RATS, we were packed in there like RATS! This was supposed to be a nice SURPRISE 50th birthday celebration for my aunt and it was totally ruined. When we surprised my aunt at her work, she was going to ask the "delivery van" to move to take a picture. She thought it was just a "delivery van!!!"
One plus note to this company, the driver was very nice, kind, and patient. I suggested that he take a job with a better company. read more