We rented a home managed by Elaine for 3 years, and I can honestly say it was the smoothest renting experience we've ever had. From day one, Elaine was professional, responsive, and incredibly easy to work with. Whenever we had a question or minor request, she replied quickly and took care of it without hassle. She was fair, transparent, and respectful, which made the entire renting process stress-free. Even though we never had any major issues with the house, it was always reassuring to know she was just a call away. It's rare to find a property manager who treats tenants with such genuine care and respect, but Elaine does exactly that. We always felt valued and taken care of, and it made our home feel even more comfortable. If you have the opportunity to rent a property managed by Elaine, do it--you won't regret it. read more

This incident occurred in Summer of 2022. (When I had to moved my business office from Downtown San Diego to my next location for my business...luckily I found a spot in Banker Hill. Universe were aligned with me with that swiftly move!!) Well, I am surprised by the stellar reviews this property have. Based on my recent interaction with this business was anything but remarkable. Maybe my star has being misaligned with them. Ms. Elaine. I praised the universe for this brief interlude, things happened for a reason. Be thankful of it, this is a blessing in disguise! I found their info from craigslist.com, I reviewed them here because I find their service is pretty sketchy. To warm off any potential tenants whom may fall into the traps that this 'sweet lady façade' which she shows her true faces to the minority populations. I called her few days ago initially to express interest to view the commercial space in her locations that she posted at Craigslist. Presumably during the day time, by her professional practice she preferred to show it after business hours. I can only view it on Thursday nights. Understanding the current with COVID, everything takes some time. Yet, She offer no explanation on why viewing so late into the night. The 2nd call I got from her was yesterday (Wednesday), she reach out to me at 7 pm. From that conversation she sent me bunch of negative vibes that its best I stay away from that locations. The picture she took of the property look uninviting but my method was not to judge a book by its cover. Its like divine interventions, as Ms. Elaine shows her shadowy ways which I will take that as a blessing in disguise to stay the hell away from it. Her locations doesn't provided employee parking. Her explanation is that they don't want employee to parked their all day long?! ugh, how do you expect people to work at your locations? Remotely?! You sort of wonders, what type of parking lot does she have there? It really got me wondering. Since I have been alive and have work in variety of positions this is the first ever, that a commercial building doesn't offer employee to park at the facilities. I can understand if they don't have enough space, but still provided alternatives. Her explanation that the parking is only for the customers. The whole things just sounded like a scam. Glad to be turned off from a huge mistake! read more

I moved to san diego with a job and literally nothing else. Elaine was so incredible throughout the entire process as I worked with her as a property manager. She was so welcoming, friendly and helpful while I was first looking for places to move into in san diego. Once I moved in things were awesome, Elaine was quick to respond and get things taken care of, and as always so nice to talk to. I joked that she was my second mom how she often checked in with me, making sure that I was "settling in okay" and "meeting a lot of people". The move out process was easy as well, Elaine really advocates for you to get as much of your deposite back as you should, and was super helpful and responsive in the move out process as well. All around 10/10 I will always miss my beachside apartment and running into Elaine! read more

Elaine was SO helpful in my application and rental process! She was so knowledgeable and walked me through the entire process, making sure I felt comfortable in my new spot! I recommend Juno Property Management 10/10 for your rental or property management needs! read more

I have been with this property management for two years and Elaine is so sweet and helpful I love her. Highly recommended.

It was a pleasure to work with Elaine and the team throughout our rental process. Elaine is thorough and invested in her properties, owners and tenants. This does equate to sitting with her for fairly long periods, shooting the breeze, getting to know her and vice versa. If you just want an online application with no human interaction, it's not the property management company for you. But if you want a real connection and a property manager who knows you by name, this is the way to go! Their maintenance guy Alex is great. Quick to respond and schedule. Good communicator. And you have a direct line to him so he can make sure to address needs quickly without having to wait for the main office to be in touch. We received our entire deposit back. They don't nitpick and look for flaws. They're super reasonable when doing the move-out inspection. The only reason we moved out is because the owner put the unit up for sale. Elaine was kind during that process too, even though this same owner was putting multiple units up for sale at the same time that she manages. She took time with us and helped advocate on our behalf. It made a big difference to know there was someone on our side, even when they knew we were no longer worth any money to them. As I said, you get a real person who knows your name and cares. I would absolutely recommend renting through Juno if you're in SD! read more

I really wish I couldn't even give them a 1-star review but I have to in order to let everyone know how terrible this property management company is. They are a very shady and poorly run company. One month I accidentally wrote a check dated for a future month (the next month) and so I went back and gave them a new check for the correct month. Instead of them throwing the check away with the incorrect month, they kept it and CASHED it. They did not tell me that they were doing this so when I submitted rent the next month, they cashed BOTH checks. I found out because I checked my bank account and was shocked. When I called them to demand my money back, they did not even seem to care and said they had just used it as a "credit" for the next month. I could not afford to be out $1,600. It was terrible business practice. Whenever I call them, no one is ever in the office to answer and I always end up having to play phone tag with them. I just moved out recently and that was such an ordeal. I had lived in my place for almost two years and I called them to let them know that I was giving them my 30 day's notice. They didn't call me until the NEXT day to tell me that I had to have it in writing at their office in order to have it count for the 30 days. I understand that, but you need to call me back in a timely manner so that I am able to get that to you. The lady was very rude on the phone about it and I have always been a good tenant so did not deserve it. When we moved out, I called them to see if the place was considered clean so we would not be charged for too much cleaning time. I asked them for an itemized list so my roommate and I would be able to split up the deposit appropriately. I left them a message regarding this (because of course they didn't answer) and I NEVER got a call back. I just asked my roommate if they have heard from the company because they have yet to get us the deposit back and she told me they were sending her a check. It has been over 21 calendar days and she still has not received it. I called them today but of course, they did not answer and I left a message. DO NOT USE THIS PROPERTY MANAGEMENT COMPANY! read more

I've been with this property management company for almost 2 years and they have been great. They were always responsive and accommodating. They communicate well. I also believe they take pride in their tenants which results in some awesome neighbors and well kept property. read more

I just moved in to my Studio in Mission beach and so far it's been a breeze! Elaine was so accommodating and professional. The place was immaculate when I moved in and It even had brand new carpets. I had to have Alex the repair man come out to fix something and he was very prompt with getting back to me and got the job done immediately! Elaine is so helpful and understands that this is a home and is very sweet and understanding to the tenants needs. I couldn't ask for a better property management not to mention the location and cleanliness of the property itself! Love my new home!! read more

I rented from Juno Property for almost the last year and am very pleased with my experience. Elaine was super helpful and straightforward from the first time I walked into the office until I turned in my 30 day notice. During my time there I never had any issues with the company and didn't get any annoying calls or requests that might come from other property managers. If you have any issues you can call Elaine or stop by the office and she'll get back to you promptly with a solution. I also got my full deposit back which has been an issue with some companies in the past, and Elaine even sent my refund check the day after I moved out which was awesome since I had rent to pay on the new place! I would gladly rent from Juno again in the future and will keep them at the top of recommendation list for anyone who is in need of housing. I would also recommend going in and chatting with Elaine, she's got a good sense of humor and some good stories :) Overall great experience with this company! read more

Elaine and her team were such a pleasure to have as property managers, especially Elaine. From the day I met her, she was polite, accommodating and very kind. The studio in Mission Beach I moved into a year ago was spotless before I moved in. The few times I had to call their repair contact, Alex, he was very responsive and timely in getting all issues fixed. When I gave my 30-day notice to move into a bigger place with my boyfriend, Elaine expressed how she would miss me and even helped me beforehand to give me a good review when my new landlord called her. I highly recommend renting from this team. It was one of my best experiences as the sole tenant of a studio. Thank you! read more

This place is a joke. I lived in one of their properties for 3 years and it was a nightmare the entire time. The place had the worst termite infestation I've ever seen and every year during swarming season they acted like they've never heard anyone complain before. They refused to do anything but "spot treat" which literally did nothing because my ceiling was basically Swiss cheese from so many years of "spot treatments" that never did a thing. The whole place was old and dirty from the moment I moved it, and since it wasn't magically brand new when I moved out, they charged me for a ridiculous amount of cleaning. This was after I hired someone to do a move out cleaning for me, so the place was as spotless as it was going to get. They never answer the phone, and if they finally call you back, they never have any clue about ANYTHING and just have to talk to Elaine and maybe get back to you. Elaine doesn't listen to a word you say and she just rambles on and on about god knows what because she's so hard to understand. Every time I spoke with her I was left trying to figure out if she actually answered any question I had. Don't rent from this management company. You'll feel like you're living under the epitome of a slum lord. read more

I had a really great experience. The apartment was in a good location and the rent was fairly priced. Elaine was very helpful and kind. If I moved back to the area I would call this company again and they would handle things in a professional manner. read more

In my entire life I have never had the pleasure of doing business with such a poorly run, shoddy and disorganized business until now. They aren't in the office when they are supposed to be, they don't have a drop box for rent, they never have any answers. They always say " oh well we have to ask Elaine about that..." Their office is filthy with boxes stacked ceiling high everywhere. Very frustrating as a tenant! If I were a property owner I would NEVER trust them to manage my home. read more

We had a wonderful experience with Juno Property Management in San Diego for the year that we rented. Elaine was very straightforward, accommodating and lovely to work with-- something I could not say about previous rental experiences elsewhere. Both Elaine and Alex, the handyman, were extremely responsive and timely when we experienced a repair issue or had any questions. Had my husband and I not moved out of state, we would still be happily renting with Juno! read more