Easy to schedule, good communication, punctual, and fair price. Definitely recommend.

The employees are very nice and professional but I was quoted $193.00 + to dispose of a couch. I saved $100.00 with another service.

Junk King did an amazing job clearing out my storage unit! They were fast, professional, and left everything completely clean. Communication was excellent from start to finish. Highly recommend! read more

I had called 4 other hauling places before deciding with these guys. Chose them based off of price and quick responses. They worked fast and did such a great job. I am a happy, satisfied customer. 5 STARS ALL AROUND!!!!! The name says it all. Thanks again for your great service! Will recommend to everyone and use their services again next time I'm in need. read more

They were great at scheduling the service but unfortunately the price was different then what was quoted.

Likes to tell lies to their customers. Was told the reason they needed to charge $150 for having a mattress removed, even though their website clearly lists this action for $20, was because a new law had passed in California that required people to pay a $150 recycling fee. I then proceeded to look up the law and the actual fee which is only $10.50. Never going to gain customers if you have a reputation for lying to them. read more

I called for an estimate hauling away a house full of stuff left over from an estate sale. They arrived on time, gave me a very reasonable quote, and were able to do the work on the spot. They men were nice and professional. They worked quickly and efficiently. It took two truckloads, and they ended up having to do some of the work in the dark with light rain, but they were good natured about it. I am relieved to have this painful and challenging job completed and I am grateful to Junk King for handling it so easily. I highly recommend them. I'll use them for any and all hauling needs. read more

I highly recommend junk King. The guys were terrific! prompt, efficient, thorough and friendly.

Very responsive and professional. Came right on time, hauled our stuff (and even a few extra I'd had to add last minute) and were reasonably priced. We will definitely use them again. Online scheduling was easy and effective. read more

Let me paint a picture for you. I called to make an appointment for pickup of a mattress between 9am-11am. I was moving out of my home that day, and I had an inspection at 12:30pm with my landlord to get my deposit back. 11:30 rolls around and no one has contacted me, or showed up. So I call them. They confirm my appointment, and say they'll have the driver contact me ASAP. 12:00pm rolls around, I reschedule my walk-through with my landlord because I STILL have not been contacted by Junk King. I call back, repeat the process. Told someone will contact me soon. No one does. At almost 1pm I am FINALLY contacted by the driver. Only to be told that they had a big job elsewhere, and would not make my pick up. They told me 2 hours LATER than my scheduled pickup, that they would not be making the pick up. Why is this such a huge problem? Everything was packed and ready to go, and I had to be in San Francisco by 5pm to get the keys to the new place. I also had the walk-through with my landlord, which I had rescheduled again, because of Junk King. Because the mattress was not removed, I did not get my full deposit back. I had no room for it in or on my car, no way to take it with me. I ended up losing 300 dollars from the deposit because of this mess, and because I had to push everything back BECAUSE NO ONE FREAKING NOTIFIED ME THAT THEY WOULD NOT BE MAKING THE PICK UP, I didn't get into the city until almost 8pm that night. Because I wasn't able to get to the office before 5, I couldn't get into my new place, and had to stay at a hotel. Costing me more money. Horrible and disorganized company, would NEVER use again or recommend to anyone until they get their sh*t together. Would give them 0 stars if possible. I will say that on Monday, they did pick up the mattress. After I had to drive all the way back up to Chico and make it possible. So, all and all, I'm out 488 dollars, plus gas, and a 7hr drive. Thanks a lot. read more

Junk King Gold Country offers excellent service. They are friendly, fast and affordable. I have a property rental that needed junk hauled away. I received a free estimate and decided to go with Junk King Gold Country because they take pride in providing superb service. Try it out for yourself! read more

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We had originally called to have a mattress taken to the dump. We were told it would be $80. It was a little pricey, but we didn't care. Upon arrival, we asked if they would be able to take the couch too, and how much the total cost for the mattress and couch removal would be. We were then told $178. Again, a bit pricey, but we asked them last minute and just wanted it gone. After loading said couch, we were told to pay $258 and that we had received a "$20 discount." I don't even have the words to express the frustration and unprofessionalism when dealing with these people. Don't waste your time or money with them. read more

This place was awesome! Robert and Riley showed up, on time and were very professional throughout the entire process. We had tons of stuff to get rid of, everything from couches to a water softener. These guys worked hard and smart. They showed up on time and were in and out of here with a loaded truck. There was absolutely zero screwing around when it came time to pay too. I was anticipating one of these situations where they quote you low and try to bump you when they're settling up the bill. It did not happen. We paid exactly what we were quoted. This right here is how you build a business and get repeat customers. Thank you again Robert and Riley. read more

I am super disappointed in the way myself and my husband were treated by this company. More so the driver than the actual owners/management. My husband spoke a woman who offered to matched the price of another junk removal company of $100. She put my husband on hold to speak with someone higher up and when she got back on the phone she said they would price match that price but only if they came today to pick it up. My husband said OK and we were thrilled because we needed our 2 piece sectional gone, he stated that's what the item was. They said they would at our place from 12-2pm. 2 a clock came around and no one had contacted me. I called them and asked what the status was and the gentlemen on the phone told him his notes said 2-4pm. He said he was sorry for them not updating us. I am a student at CSUC and I had to leave early to be here @ 12 because that is the time they told us. They showed up around 230 apprx and once I opened the door the driver already had an attitude. He was giving me such a difficult time and honestly very disrespectful. I am not sure if it's because I was young and he thought he could talk to me any way he wanted to but he was incredibly rude. He said I needed to have proof of the quote from the other business, which we were never told this from the woman whom my husband spoke to. His co-worker had the pricing sheet already with him when I first opened the door. He said there's no way someone would take the couches for $100 and he said the normal price for that was around $248 or $260 somewhere around that price. So he said he would do it for $178 and it's still more than I would like to pay but we needed them gone by Monday because we were having new ones delivered. I called my husband who was at work and asked him what I should do and explained what was happening. My husband said he would call them and figure out what was going on. I told the driver that. The driver said, "I don't know what that's going to do. He's going to tell him the same thing" like really? Who says that to a potential customer? When he said that I wanted to immediately tell him to leave but we had already cancelled with the original company because this company said they would do it. My daughter's bday is on Tuesday and we would be out of town for a couple days so we really needed them gone. My husband spoke with the driver and he kept trying to speak over my husband. I understand the driver's frustration but it is not our fault things were not properly communicated to us. He said it's up to the driver to determine price because he has to measure it and determine the weight of said item. My husband asked for his bosses number and after he hung up the phone he said, "Ugh, this is going to fun" with an eye roll. I honestly wish I was recording. After going back and fourth they came to a price of $150, I was planning on including tip with the $100 price and it would have came out to $160 but clearly I was not about to give one after the inappropriate manners we received. I will never contact this company again or recommend to friends/family. When the driver came back to receive payment the only thing he said was "Sorry for the miscommunication". I read amazing reviews on Google and was excited but during and after the process I was left with anxiety and anger. read more

Sloppy. Appreciate this business taking my furniture but scuffing up door frames and tracking mud on the carpets seemed like something they would be cognizant of. read more

The only thing keeping me from the 5th star was the service was a little pricey. Other than that the guys that came over were professional and prompt. They made sure the work was to my satisfaction and took them about an hour longer than they anticipated but they didn't cut any corners. I will certainly consider them again when the "junk" pile grows. read more

We used their website to schedule a pickup days in advance and they didn't show. When I called they told me they moved our appt to a different day, without telling us, which didn't work for us at all. We had to scramble to find someone else. Really disappointed. read more

Super friendly, professional, and on time!! And all that junk I had that was just weighing on my mind for so long was completely gone when they left. They were fast and left my house cleared of crap! Three cheers for Junk King! Hip hip hooray Hip hip hooray Hip hip hooray PS. When I scheduled my appointment it was a two hour window and they were even earlier than when that window started! So awesome to not have to sit around for an hour and a half wondering when the f they would show up. The guys were really accommodating, and seriously, their truck is so big they can take anything! read more