Hotel cancelled our
stay one day before our arrival despite confirmation. I booked a room at Jungmann,
received a confirmation and even spoke to staff members a couple of days before
our arrival about where to park etc. One day before our arrival the hotel sent
us an email saying they made a mistake, we do not have a booking for a room at
this hotel any longer. It should not be too hard for staff members of a hotel
to organise bookings. They offered 25% discount on our next stay with them.
Sure they know this is not going to happen. Very sad, we were so looking
forward to our trip to Prague. read more