I bought a Jeep in Juneau, I work there and live in the lower 48. I just needed someone to do some…read morebasic stuff to it so I could get it on the ferry. I called around, most shops said no but like others this one treated me like crap on the phone and acted like it was a completely ridiculous idea that I wanted someone to work on my quote "vehicle from before the turn of the century." It's not a steam locomotive, you charge by the hour, if it's harder to work on charge more. I'm only leaving 3 stars since I didn't actually have work done by the shop so 1 feels unfair, but acting like it's hard to change the starter on a 1991 jeep Cherokee is insanity.

I call in the shop, A man named Ray picked up. I laid about 20 questions on him about a car I was…read morein the process of buying because they had done some work on it. He gave me his honest opinion about all the things I asked and I was very satisfied when the call came to an end.

Fantastic group there, always honest, pleasant and knowledgeable. Great value for the work they…read moreprovide. Highly recommend

The employees at Valley Auto are amazing! My windshield wipers stopped working in the middle of a…read morerainy night and I ran in to see if they could take a look at the problem so that I could get home safely. Not only did they come out and do their best to fix the problem, but when they deemed it was outside of their scope they rainexed my windshield and installed a new wiper blade where mine had completely fallen apart. They gave me advice about where to get it fixed and their take on the issue. As someone who is new to the area I was incredibly impressed and would recommend their services to anyone who appreciates quality customer service!

Doug at Excel Towing came to my rescue after the local AAA shop declined to respond to my request…read morefor help with a very dead battery. He arrived in a timely manner after I spoke to him on the phone and jump-started my battery. He then explained that there could be a couple of problems with the batter and/or the alternator and gave me some useful information on how to resolve it. I greatly appreciated his help and would not hesitate to contact him again.

Efficient and right on time (scheduled tow from home to repair shop); driver was very friendly and…read moreequipment (rollback) looked in great condition.

while the price tag for brake replacement was vastly higher than i've ever paid, never had a garage…read moreturnaround in ~ two hours, it was bonkers fast. all the service people were very friendly as well

I got what I needed done well, but the communication was poor. I was told it would be done the same…read moreday but it wasn't done until the next evening. It wasn't a big deal for me because I didn't need my car but it was annoying to not know what to expect. The hours aren't always correct but using the phone number to set up an appointment works just fine. The work wasn't particularly cheap, but car stuff can be expensive so I don't think that reflects on the business.

This place is very underrated, the quality of their work, their honesty, as well as willingness to…read morehelp and actually solve the issue you're there for, is exceptional. Rusty is a straight shooter, no back and forth nonsense, no trying to upsell or take advantage, and is very communicative! Their value, reliability, and the peace of mind you get here, go a long way and will be sure to use them again!

Great service and they stand behind their work. Jack and Evelyn run a tight ship. 5 stars all the…read moreway.

I have been going to these good people for over 20 Years and I have a phd in being a cheapskate…read more They either fixed the problem or didn't charge me. I have had experience with other more highly rated yelp mechanics and would go to none of them again. Glacier m and m pays there mechanics by the hour rather than by the project so hurrying on projects is simply not encouraged.

James has been great. I bought a 1991 Cherokee I want to bring back to the lower 48. I'm a mechanic…read moremyself but bringing the tools necessary to Alaska with me to affect repairs was logistically unfeasible. No other shops in town would touch something so old so James to the rescue. He was willing to try old fashioned fixes rather than just throwing parts at the car which I always appreciate. In the end his prices were fairly reasonable considering it's alaska, and he got my jeep back on the road! Only downmarks at all if you can call it that is sometimes communication can be a bit slow. But know I can be an over communicator so I'll share some blame there. Overall would recommend!

- Mobile mechanic! James (the Owner and Mechanic) came right to my house to do the work- which…read moresaved me from having my vehicle towed to a shop. He was quick to diagnose the issue, found the part on the same day and had the car running within a very short window from arrival. He was a great guy, very professional and down to earth with extensive knowledge. I would call him again in a heartbeat. He was reasonable with his assessment and cost. He was very approachable and easy to communicate with. I'm thrilled with the outcome. Thank you James. M.E.