Scheduled a consultation on January 13, 2026, with Dr. Maurice Haynes for crowns and other vital…read moredental procedures. I was very excited and looking forward to having found an African American Dentist, who is praised highly and recommended from his colleagues. His professionalism, expertise, knowledge and his compassion of my story starting a new journey was rewarded. His assistance Daisey was intelligent, kind and understanding and made me feel very welcoming with her empathy. However, the checkout process painted a different picture. The receptionist (Anna) behavior was inappropriate, unprofessional, rude undesirable and unwanted. When I asked for the documentation for the office visit, she simply shook her head back and forth (NO) and then stated (NO) it will take 60 days for an approval from the insurance company. Obviously, this seemed odd with myself and my husband as we witness this tactful behavior because dentist offices always provide an estimated fees and verbiage of the initial consultation for planning purposes. If this was an emergency, am assuming 60 days for the procedure? After speaking with Aetna for clarification, the dental office should provide patients copies of their documentation, consultation/x-rays, etc. Therefore, a call was placed to the dentist office requesting the documentations, etc., instead, I received a disturbing email from Dr. Maurice Haynes wife stating: "I was not a fit for their office" and attached the x-rays and not the consultation verbiage. Her being in a leadership position and professional setting, shows this was an undeserving approach that should have been investigated and utilized the customer services tactics to provide a resolution to the situation, not discard a patient for simply requesting a copy of the office visit because this is very alarming. Her Demonic spirit definitely showed what she represents. Dr. Maurice Haynes, please be advised of the unkind services the staff is providing behind the scenes. Your reputation and status come with a highly recommendation and its very appreciated. Be Bless!

Please do not visit this office, (they like to take your money without a legitimate reason) this is…read morethe WORST dentist office you could ever go to, the staff is rude and no one holds them accountable (since I've been a patient they have never had a manager and I wonder why that is?!) they take you to the point where you loose your cool and than call back to let you know how it was your fault for loosing it with their unprofessional staff. The owners (dentist) response to the patients is that, she can't let her patients treat her employees any kind of way because they can report her and she can loose her practice, which is totally understandable but it does not excuse your employees to treat patients any kind of way and provide mediocre services. What's funny is they knew who they would try when it came to this cancellation fee, I had the biggest red flag on my first visit. Two patients had walked in a bit late and them being able to fit them in said "nope we can't see you" when they left, I heard the staff saying that "they are always late and that's why they didn't want to see them so they had to pay the fee and have to R/S" as I can understand both sides it also seems like the office staff has an agenda because if you can see them why not see them THINGS HAPPEN. Now my husband was also a patient with them and the day of one of his appointments he ended up having to spend the day in the Urgent care where they determined he had pneumonia, his phone had Broke like a day before so we were waiting for a replacement, he was unable to call to R/S or cancel his appointment 48 hours before because he didn't plan not to go to his appointment and i literally had to go back and forth with them to remove the $50 fee (the average person does not make $50 an hour). Long story short, when I spoke with them I had asked them to cancel any upcoming appointment and they said okay, later on they said I never cancel his appointment a week after he was diagnosed with pneumonia (doesn't make sense to me that I would've left the appt there but okay) I don't remember whether I did or not so we ended up paying that fee (had a lot going on that week), the beginning of November I myself had an appointment but my ins is not currently active so I CALLED THEM to move some appointments around with the requested amount of time to be able to cancel if needed and not have to pay a cancellation fee, I moved some of my husband appointments to the time I had and another cancellation they had available, why was his copay not informed of at that moment I'm not sure but we received a text message from the office at 2:21 pm on November 6th when his appointment was at 3 pm November 7th, tell how would I be able to provide them with a 48 hour cancellation notice when you barely gave me 24 hour noticed of a $242 copay when my copay is usually no more than $30. When I called them and made the person that answered the phone logically think for once in her life, she felt offended and called back to say me and my husband were dismissed from their office, when I asked why, she proceeded to tell me I was disrespectful, when I asked her how was I disrespectful she couldn't come up with an excuse so she told me that everyone has their own definition of disrespect. So I went as far as emailing the office because you can go play with someone else (still waiting for a response so they can take accountability), if they were not "WRONG" after dismissing me and my husband why would they send HIM a message asking him to call back so they can discuss his appointments with him and not me. The messages comes to my phone anyways but I see how they try to go over my head.. I left some screenshots shots so y'all can see wassup.

Dr. Rose did an extensive rebuilding of my gums & surrounding bone....he gave me back my smile &…read morezest for life. He is careful, & took the time to evaluate & explain the nuances of my condition & potential solutions. He's the guy to see for complicated dental issues.

Just completed my round of dental work at Dr. Rose's office. Between the Doctor's expertise and his…read morewonderful staff, I was extremely pleased with the entire experience. It was perfect all around!

I am a physician and I believe in good patient care. Dr Majid is the best I've seen. She is so kind…read moreand caring and makes you feel like you are her only patient. She explains everything to you and makes you a valuable partner in the treatment process. She is the best of the best and I feel privileged to have her as my dentist. She inspires me to step up my game to do better for my patients. She is the gold standard Dr Ike N

Over all this place is terrible, don't go there, they will destroy your teeth in order to make…read moremoney out of it, they will do everything to your teeth and not needed because they are only worried to make money !! Don't trust this place they're worst dentist in this area !!

Bad reviews are never a good thing. However, I have to be honest. A family member recently went to…read moreget a routine check up. The provider said this individual had 14 cavities. I called the front desk again to confirm it was 14, she said yes. My family member called and heard again, 14 cavities is what was diagnosed. The front desk clerk actually laughed. At the time of the appointment, I was informed there was a co-pay because the insurance was out of network. I explained to the lady that I specifically asked about this. She apologized and said she was sorry but that her and her front desk team did not help me but had they I would have been informed. The provider actually helped me which was more frustrating as he should know his business. I went with my gut and took my family member to another provider. Luckily they didn't have 14 cavities. Being in law enforcement and seeing providers in jail has always been sad to see. But this situation has me thinking totally different. Truly unethical and disappointing. Care is not quality at all! Would NOT recommend!

I, like most people, don't love getting dental work. However, I look forward to coming here because…read moreI like all of the employees so much!!!!! Shout out my girl Liz at the front desk who has always been endlessly patient with my late self rescheduling. Love this place, best dental experience. Also if you primarily speak Spanish, almost all staff are bilingual! They take Medicaid as well!

I've gone through so much over these past 2 years with my teeth and dentist offices. I was referred…read moreby this office by someone on Facebook. I have nothing but positive things to say. They're so pleasant, send reminders, answers questions, give options, care about me more than money, explains costs/benefits, don't make you wait long, personable....it's worth the trip. Subway across the street is a plus. 10 out of 10 stars.

By far the best dental care in the area. I've never seen a dentist create better looking veneers…read moreor implants -so realistic. I've had my 10 caps now for 20+ years. Dr Ali is the dentist with amazing gifts David K

Love going to LVT for my dental needs and I recommend this office to all my friends and family …read more Staff is welcoming and treatment is appropriate. I love enem , she's so friendly and makes every appointment a breeze.

Dr Thompson has been the primary care for me for over a decade. I'm happy with the service provided…read moreto me and my kids. The front office team has always greeted me with smiles and positivity, which really helps makes the kids (and me to a lesser extent) comfortable. I also appreciate the fact that I rarely spend more than a few minutes waiting out front before I am headed to the back to start my treatment. The dental staff take the time to explain what they plan to do before treatment start. They will explain what they are doing and approximately how long it will take before getting started. This is a big deal for me since I sometime get nervous when I get in the chair. While in the chair, Dr. Thompson's team are always attentive and take steps to minimize my level of discomfort. They do the same for my kids, making them feel comfortable. It's a big change from when I was little and feared visits to the dentist. My kids always look forward to their visit, they think Dr. Thompson's team are very nice.

I previously rated this dentist practice as exceptional. However, I am recinding that review…read moreentirely. The billing manager who sits at the receptionist desk sent my bill to an incorrect address (major HIPAA violation). This upset me very much. Additionally, the bill was for an amount in excess of the agreed-upon treatment plan, and there were no details as to what the extra amount was for. In speaking with the billing manager, she promptly hung up on me. I called back to talk with Dr. Rizwan to advise him of the situation. The billing manager sarcastically replied, "He is busy. Oh, don't worry, he will get the message and call you back." Three weeks have passed, and Dr. Rizwan has not returned my call. I believed we had a good dentist-patient relationship. However, I was wrong. It has been three weeks, and I have not received a response to date. I referred people to the Kentlands Dentistry practice, and they will not be returning because of this. Shame on the billing manager who felt so comfortable hanging up on a paying customer and for her very unprofessional manner. I am also disappointed that Dr. Rizwan would allow such an employee to work there and behave in such an unprofessional manner, and that he never returned my call. I thought I had finally found MY dentist. Very disappointing to say the least. Maybe the billing manager was a family member of Dr. Rizwan's, but she was horribly rude and upsetting. A HIPAA violation is taken very seriously and cannot be ignored.

Excellent experience! My first visit for x-rays, cleaning, overall evaluation. Everyone from the…read morereceptionists to the dentist were extremely professional. The dentist provided a thorough health exam of my gums, neck, jaw, bite and cavity check. One of the best dental visits I've experienced.

I chipped my front tooth- they saw me the same day and Dr T.Golden did an excellent job of…read morerepairing it ! I was extremely pleased and impressed by him and all of the staff ! Susie at the front desk was delightful ! I don't remember the name of the dental assistant but she was great also ! I would like to say a big Thank You to everyone!

Approximately five years ago, my dentist retired and sold her practice to Drs. Bryce Miller and…read moreMatt Chen. The practice was subsequently rebranded as Burtonsville Dental Suite or BDS. As with many changes, this one brought both anxiety and apprehension. I was uncertain if I would like the new dentists or how they approached dentistry. I was further stressed by what I would be forced to do if it turned out this change was not one that I could withstand. My stress levels were soon found to be unjustified. While I have had several visits with Dr. Chen, most of my time the past five years has been spent under the care of Dr. Miller. Therefore, this review will focus primarily on him. However, it should be noted that my comments pertain equally to everyone in this practice. After several routine visits for cleanings, it became necessary for me to have a crown which involves needles to numb the area. I have had a lifelong dislike of needles of any kind and for any reason. When I arrived for my procedure a bit early, I crossed paths with Dr. Miller and when he asked how I was, I told him I was stressed about the need for him to numb my mouth using needles. When he heard that, he stopped mid stride and told me that he did not want me to stress while waiting. He led me to the chair and told me he was exceptional with needles and had even numbed himself. I was skeptical. He gave me the first needle as quickly as possible and I very quickly learned that he was not exaggerating. I have never had an experience that was so pain free. This experience, as well as those that have followed have eliminated my fear of needles and injections. Over the years, I have come to trust, respect and admire Dr. Miller's dedication to his craft, as well as his compassion towards his patients. He takes the time to explain what he is doing and why. He listens to my concerns and he answers my questions. He speaks to me versus at me. During a procedure, he will not only tell me where he is in the process but will stop and ask me if I am okay or if I need a break. Dr. Miller is young. Very young! He is younger than my children. He is also up to date on the latest techniques and technology. The practice puts patient care ahead of profit. The office is state of the art. The visits are never rushed. The entire staff is professional, respectful and courteous. Whenever I have had any procedure performed, other than routine cleanings, Dr. Miller or a member of his team has called me to check on my recovery and ask if I need anything. When my wife had some extensive work done recently and had a problem, I called the office after hours and left a message detailing the issue. Within minutes, Dr. Miller called to obtain more details and ask if she needed to be seen immediately or could she wait until the next morning. Dr. Miller is incredibly passionate about his work and compassionate about his patients. He has taken dentistry and raised it to an art form. This change has had a very happy outcome. Thank you!!