Have always rented from this company but this year I ran into an issue. They advertise a price online and then toss an extra 150 because it's a weekend. 100% False advertising. Will never rent or recommend this company again. read more

Their customer service is horrible i suspect we are talking to owner everytime we call in...all went well until time for pickup, was promised multiple times it would get picked up same day because it was not a residence.. it was a baseball field, we were team Moms throwing an end of season party for our boys..party was over at 4:30pm pic up time kept getting changed to 7 then 9:30pm by them..and i was willing to wait in an empty parking lot for hours however they ended up telling me they couldn't pickup afterall that they eoulf pick up next day in the morning, we'll i had to jump through hoops to arrange that with the league..and make sure nothing happened to waterslide.. because it was a park!...and they knew that i called at 7am to confirm that they were on their way to pick up that morning. only to be told that the pick up window would stretch all the way till 4pm.!?..i had been extremely patient and understanding the entire time, 1 work in customer service...when 1 tell you 1 told him 1 had to be at work at 1pm ..he lost it and went on a Narcissistic rant and cussing at me..i was in a state of shock! Started mocking me and making fun of me and callingeveryone at the leauge "idiots".. sat their in silence..have never felt more discussed having a conversation with anyone..he then demanded to know what time 1 would be off of work..and threatened that if they had to accommodate for MY schedule that they would charge me an extra day:.. that's when I said no absolutely not!..im the one accommodating for your lack of organization and huge drop off and pickup window..and i was no longer responsible for what would happen to their waterslide...at that point felt like rolling it myself and dropping it off at their facility which mind you is 30 mins from park. But because it was a Quadruplet water slide i was physically unable to.it ended up getting picked up around 8pm, I over heard the driver say he hadn't slept at all..sympathized with the drivers..their being worn thin with multiple drop offs and a dispatch/ owner who over promises unrealistic pick up times. I've ordered multiple times from this company for almost 10 years but after this never again.. if could rate 0 1 would.. read more

This place is a joke. I have rented from here for years. I called to order a jumper again this year and he said that I was put on a blacklist for not having money like WTF and that I didn't even have credit card. Not sure if this man is just plain ignorant or lost his mind. I have always paid them and even tipped the guys who deliver. Last jumper was exactly a year ago and if I didn't pay you would think they would call me and never have i heard from them as a matter of fact I have a paid receipt. Got a better jumper at Magic Jump and much much cheaper read more

Would give zero stars if I could. Have never in my life been treated so unprofessionally by a business. They Cancelled my jumper the afternoon before my sons 7th birthday. My email said delivery Saturday 7-10:30am and was upset that I couldn't accommodate a Friday mid day delivery. My confirmation also says I can pay cash, credit card or business check. He said cash only upon delivery. Very shady business model when you don't honor what's written in your communication to clients. And zero qualms about ruining a child's birthday party. read more

Jump For Fun - Bounce House Rentals Near Me - Los Angeles, California

Called me to tell me they cannot deliver the slide I ordered a month ago. My event is in two days. I really dislike that they waited so long to tell me that they cannot deliver. The customer service is absolutely horrible. The guy on the phone is super rude to his customers. Don't order from this dump they will leave you hanging. read more

We booked a water slide and bubble machine with jump for fun through their automated website February 23rd for a party on July 20th. *They emailed June 28 requesting final payment for the event*, which we paid. On July 14, LESS THAN ONE WEEK BEFORE THE EVENT, they EMAILED that they would no longer be able to provide the bounce house, but would refund the full payment so we could rent from someone else. On July 16, TWO DAYS LATER AND 4 DAYS BEFORE THE EVENT, THEY DISPUTED THEIR OWN REFUND. ***THEY DISPUTED THEIR OWN REFUND*** I am livid. Do not use. RIDICULOUS! read more

DO NOT USE!!! Horrible service and completely disrespectful towards their clients. I live in OC and was wanting to rent and even pay more for delivery for one of their bouncers for my son's birthday. The agent kept saying no and quoted me $1,500 to deliver the 15 minutes past their Irvine "line." The agent then said he would check with the owner and he never got back to me. I had to reach out to him and his response was so sarcastic and so rude, I unfortunately got completely disgusted! NOT a respectful or Christian way to treat anyone!!! I will gladly take my business elsewhere. read more

Reading through YEARS of bad yelp reviews, Yelp should've been my first stop when looking to rent bubble machines and a snow cone machine for my daughters first birthday party. But I didn't and that was my first mistake. My next mistake was trusting this company with such an important party. I reserved TWO bubble machines and a snow cone machine in MAY for my daughter's party in AUGUST on a Saturday. It wasn't until Thursday the 11th of August that I was contacted and told the machines would be dropped off FRIDAY between 9a-6p. On my confirmation, it clearly said delivery would take place from 7a to the time of the reservation THE DAY OF, everyone was working and not available for delivery made on Friday hence why I reserved it for Saturday. I called the office and was basically told that "ever since Covid, no one really wants to work and we are short on drivers. We're so busy this weekend we're trying to make sure everyone has their rentals in time for the parties and our drivers will only be in your area Friday from 9-6." He didn't care AT ALL that this major inconvenience was about to ruin my daughter's first birthday. After going back and forth with him about it for almost an hour, I was able to have my mother in law get home early for the delivery that was made around 2p. I then get a call from her saying only 1 bubble machine was delivered with the snow cone machine. I then call the office again to advise him of what was received and again, he could careless. He basically gave me the option to have the other one delivered the next day (I guess they weren't so busy on Saturday after all, lied about that), couldn't tell me exactly when, or to refund. I chose the refund because at this point, I just didn't want to deal with this company anymore than I'd have to and couldn't trust them to deliver the second bubble machine before the start of her party. The day of the party, while we're setting up, the lone bubble machine that they dropped off was broken and rusted on the inside. No one paid attention to it until it was time to plug it in since we were getting the party together. The bubbles were the final touch and when we went to plug it in, the on and off switch did not work. This bubble machine was outdated and broke. I then called him again but this time, I was extremely frustrated because now we're on strike 3. The man over the phone just kept saying "I don't know what to tell you, the manager checked the equipment before it was loaded on the truck" He even tried to go back and forth with my brother n law who's a certified electrician about the breaker that it was plugged into and would not listen when we kept telling him that it wasn't a breaker issue. It was the bubble machine itself. It was old, rusted, dirty and BROKEN. After 30 minutes of arguing over FaceTime, I told him I wanted a refund and he tells me he wouldn't be able to process a refund until they came to pick up the machines that night. Take a wild guess when they actually came to pick the machines up?! THE NEXT DAY!! So again, we had to arrange for someone to be available for pick up at my mother in laws house Sunday because she left on a red eye Saturday night and WAS NOT HOME. Do yourself a favor and READ THE REVIEWS that range from 4 years ago to today. They have NOT got it together and there are so many other rentals options to choose from to get quality service. This ghetto, unprofessional company will NEVER get another dime nor recommendation from me. We throw parties all the time, people are always asking me for suggestions and my only suggestion at this point would be to STAY CLEAR FROM JUMP FOR FUN! read more

See all

Ick...nasty! We paid a couple hundred for an obstacle course that was filthy and falling apart at the seams. There was exposed rope on the slide causing rope burns as the kids slid down. The worst jumper rental we've ever had (and we've had dozens). Despite the mounting bad reviews and our own bad experiences with customer service and picking up rentals early, we've continued to rent from them because they have easy online booking. After the gross jumper they provided, I will never rent from them again. Leaving us with a stained and dirty jumper that was coming apart at the seams and causing kids to fall through was inexcusable. read more

See all

This booth was amazing! Delivery staff was phenomenal! Came with all supplies needed. Accommodated with school hours. Very amazing hard working staff who came to set up at an elementary school fundraiser. They even came with extension cords and materials needed. read more

Today is April 6th. I made a reservation for a jumper a week and a half ago to be delivered today at 12:00 noon. The driver called me at 6:30am in the morning telling me if I don't take the jumper now I will not be getting anything at all.. pick up time was at 8:00 in the afternoon today. Driver tells me he'll be here. Maybe by 12:00 midnight? Bullshit I call customer service and that's another clown over there.... He tells me we're doing it for the kids. Yeah you woke up all my kids at 6:30 in the morning so if you want a good party you want a good day. Do not rent from jump for fun. They suck big time. Rude obnoxious don't know how to run the business and the supervisor. He's another clown ... So once again do not rent from this company. They're full of Shit... Now if the owner wants me to take this down call me. You have my number and I'll be more than happy to talk to you. Let you know how your company is being run....... Don't know if you're aware what's happening in your company.. they did not want to call you... If they had a negative stars I would give you five read more

The guy on the phone that I talked to was very rude and was acting like he was the one that was paying us and he earned the right to speak to me that way. I am the one paying him which means that he has no right to speak to me that way. He was immature and trying to get us to pay more because he was going to drop it off earlier and it would have been more than eight hours when we wanted it for four. Don't use this company. Please use another company because these people, especially the man over the phone, was not cooperative. read more

The guy on the phone was one of the rudest people I've ever had the displeasure of encountering... however, after speaking to others who have used this company, i learned they have a reputation for having very poor customer service and filthy, unkempt products. Skip this one. NEXT!!! read more

Horrible service!! They want to deliver the jumpers when it's convenient for them, not at the time you pay for, and once they finally delivered my jumper is was so disgusting and wore down I had them take it back! I wouldn't trust to let my kids get in it. Very disappointed. Don't waste your money here! read more

Do not use this company . Broke my gate when picked up and refused to pay for the damages .

Worst company I have ever dealt with. The driver went to the wrong location and then when we called the company, the owner cursed and screamed in front of my children. Please look at other yelp ratings. Look at the better business bureau. read more

We ordered a jumper, cotton candy machine, and a bubble machine. We received a call the DAY BEFORE we needed it saying their bubble machine is broken. So we compromised with them replacing it with the snow cone machine. However, the day of our festival, we were not receiving the products when it was supposed to be delivered in the morning. We called once and they said they will let us know. Couple hours later, we call again and they tell us they do not have an available cotton candy machine. We asked why we were not notified earlier and they tell us, "I'm not sure, that's what I see on the website." They kept pushing their responsibilities rather than apologizing sincerely. We were then connected to the supervisor. He said the driver tried to deliver it to us the night before at 11 PM. We clearly notified them that our preschool closes at 6 pm and no one will be there. Instead of apologizing, the manager just kept saying "Well the delivery guy kept reaching out but you guys didn't pick up the call. He said it looked like a prank." We never received any phone calls. Also, it would be common sense to call the day after to make sure it was a prank or something. To add on to this, we called earlier today to check where our things are and were not notified of this until the call after which is ridiculous. We have less than 3 hours till our event starts and we still did not receive our jumper. The manager and the workers were busy pushing their blame to others rather than taking responsibility and apologizing. read more

I've always used jump for fun in the past, and just decided to write a review now. The company is reliable, people are cordial, and they are always on time with drop offs and pick ups!!! read more

Everything was perfect!! I plan to use them again for many many years. I was very hesitant and scared to use them because of their horrible reviews, but my neighbor used hem and loved them so I thought I'd trust her judgement and go for it. Glad I did! I was super paranoid and called to confirm my order several times. Their website was extremely easy to use, they always answered their phone every time I called, and they delivered and picked up everything exactly when they said they would. I ordered a bounce house, tables and chairs. Will definitely be using them again for all my party essentials. And on top of it all, everything was at a very affordable price. read more

Jump For Fun - Everything about it was perfect! Clean, great condition, big and kids played in it for hours! - Bounce House Rentals Near Me - Los Angeles, California

Worst service. I reserved a jumper for my daughter's 3 weeks in advance. The day of the delivery when I had not received the jumper one hour before the party, they told me that their truck had been stopped by the police and that I would probably not get the jumper.... No big deal for them. They ruined the whole party . Nobody called to apologize. They had the audacity to text me at the end of my daughter's party to see if I still wanted the jumper. I called the day after furious. I only talked to highly incompetent people who did not care of anything. When you are in the business of entertaining kids have respect for them and their anticipation and their excitement. ......shame on you!!!!!!my question to you: why are you still in business? read more

these guys did my son's birthday party. he's 2 and currently in a "Cars (the Movie)" stage and they were able to get a "Cars" cover for the bouncer. that made my kid happy. they actually have LOTS of cover options. 4 stars for that accomodation. generally, they seem to be at a good price point, but, we had them setup at Recreation Park in ES. with added insurance, park fees, blood transfusion and offering up any future children i were to have, the rate was about 3 times as much. yeah. sucks. but, it is what it is. dude that dropped it off came at 1145a which was just in the 10a-12p window. he did arrive right on time to pick up though. he left us with an extra tank of gas to keep the bouncer running. we used it for about 5 hours and still had a little gas left. overall, we were satisfied. price is reasonable for NON-PARK locations. we may just call them again. read more

Jump For Fun - Bounce House Rentals Near Me - Los Angeles, California

See all

PLEASEEEEEEEEEEEEEEEEEEEEEEEEE STAYYYYYYYYYYYYYYYYYYYYYYYYY AWAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY!!!!! I was in contact with this company seamlessly in the beginning as soon as it came time for my daughter's 1st bday- mind you, "princess theme"- , I MEAN EVERYTHING I HAD ORDERED was either beat up- used to the bone, wrong color, or broken. I ordered two tents- one, 10X10 and one 10X20 in white as it shows on there website, 15 white chairs, there blow up sofa for $215 and a 6 foot table. Tents were GREEEN AND GREY!!! I called the vendor immediately, I spoke to the sales rep manager, Gibson, he didn't give one SH%T, i was in tears because the whole theme got thrown off. The website has tents only in white. No other color so understandably i was in shock!!! All he said was, "yeah we need to change those on the site". You think, Gibson?? I'll have to definitely upload pictures of the chair, no joke looked like they went through WW5. So beat up, leather was coming off, so dirty- I don't think homeless people would use these chairs. Last but not least... the $215 sofa. Completely dirty. MUDDY, just disgusting.... The delivery folks were kind enough to try to clean off the dirt and mud however 10 minutes into there cleaning we started to notice the sofa was deflating right before our eyes!!! I just can't believe this company is in business. I'm in shock! PLEASE STAY AWAY- hoorrrrible items! Horrible customer service. YELP should come up with negative stars. This would be a -100. NO JOKE! read more

NEVER EVER AGAIN. We were afraid and yearly renters. Never M issues until this passed December. I only remember to right this review because it's this to rent again and my husband was on the website. FIRST. We rented a pink and purple or blue castle I believe, over 200$ it was FILTH. The supervisory on duty was completely brushing me off and sent some one else to "clean" it. It was not clean but the guy that was there had nothing to do with it Perry was about to start. It would have been to have had it replaced or at at least had a cLl the next day for partial or full reimbursement. I am completely dissapointed in how these people DONT CARE about their customers. We have rented for AT LEAST 10 years and we will NEVER come back save your self thr headaches and go to yelp to find company with stellar reviews. I will try to post pics it allows me. It was disgusting! read more

Scum! Do not use, liars and thieves! (If ordering for El Segundo Park, use the other company recommended at all cost!) I ordered a bounce house at El Segundo Park, once the kids started arriving we noticed a LARGE 24" hole in the bouncer making it unusable. The "supervisors" I spoke with actually said it was OK for the kids to jump, but stay away from the giant hole that could swallow them and break their ankles. I attempted, per their instructions to place duct tape on the hole, however too much air was coming through and would bubble up the tape and eventually pop off. The "supervisors" were completely un sympathetic and said I would only receive a 50% refund, although 90% of it was unusable. After several rude phone conversations and no refund, I had to request American Express dispute, and they lied saying I claimed a "small hole" was in the bouncer and that I covered with Duct tape. Nope, we attempted to cover with tape, and you can see in the pictures that read more

Horrible service. Inflatables are dirty and smell really bad! They don't ever come on time. Their prices are good but you get what you pay for read more

We rented a water slide for a big 4th of July party we had. The contract stated they would drop off and pick up same day. We received a call asking if we were ok with an early drop off because of the busy holiday. We said that was fine so the slide came on the 1st. We used the slide for about an hour for the first two days when our kids got home from camp then on the 3rd we couldn't get the generator to operate. We purchased 5 gallons of gasoline ahead of time to make sure we wouldn't run out, so that wasn't the problem. We contacted the company and asked for a replacement, they said they would drop one off. That never happened so we bought a bunch of extension cords and had them running all over our property. We asked for a refund of $80 which was the generator rental fee. They said they would send the driver with cash. The slide sat in our yard for another week with no pick up. We were not using the slide because both of our kids ended up with double ear infections and strep throat - probably from the disgusting slide. Anyway, we never got the refund and the "supervisor" argued with me on the phone that I didn't know how to operate a generator and that I used all the gas, and every other excuse under the sun until I hung up on the guy. Zero customer service. I should have charged them for using my yard as storage for 10 days. Will never rent from this company again. You have options. Beware! P.s. I wasn't kidding about the slide being germ filled and disgusting. read more

Jump For Fun has excellent and fast service with a vast variety of jumpers to choose from! Every time that I've rented a jumper, it was delivered very fast and included very helpful workers to set it up for us! I will continue to rent from them and highly recommend others to as well! read more

Second time using this company, and will definitely use them again!! Easy to order and have so many options to choose from. I've ordered a water slide, bouncy, bubble machine, chairs and tables and everything was perfect for our party! Prices are very reasonable. Thanks again!! read more

I ordered the Disney Princess 2 jumper for my God daughters party. All the decorations were suppose to be purple, pink and blue. It was suppose to look like a castle. When we received the jumper it was red and blue bright colors. Not girly princess colors. Belle had red hair not brown. I thought it was Ariel in Belle's dress. The supervisor said the jumpers are not all alike. He said the 1 I ordered had the black princess. Which I have no idea where that came from. Well I think that's false advertisement. I was really disappointed that my decorations and cake did not match the jumper. It looked like a ghetto princess jumper from the swap meet. I'm only giving 1 star because it arrived on time. read more

Jump For Fun - Bounce House Rentals Near Me - Los Angeles, California

I was at a birthday party today and they had ordered their jumper from this company. First off, the jumper looked filthy and very unclean. However, that was not my biggest concern. My 3 and half year old daughter was jumping on an L shaped bouncy today and the part in the center where the two points of the bouncy interest and make an L, my daughter fell out. It was super low.. till about her waist or lower when she jumps and she fell off the side because there's no mesh to keep the kids in. I saw kids being pushed in that area and sit-fall in that corner. Of course my 25 pound daughter who is not even tall fell out due to lack of mesh or support to keep the kids in. All in all, if your going to send out a bouncy, I'd make sure it's clean and most of all... safe. Thank god my daughter is fine, but it could have been way worse. All in all, I would never recommend this company. read more

Yelp needs to offer its users to enter negative stars. If they did, I would rate this company -5. This is by far the Worst company I've ever done business with. I wish I read the reviews before ordering. The bounce house came filthy!!!!! The chairs were covered in mold and mud. Then the bounce house collapsed with children in it because of a huge gaping hole on the side. Gibson (the so called supervisor) said he wouldn't issue me a refund and I was basically shit out of luck. But he'd pay my husband the same amount he pays his guys to clean the bounce house (10 dollars an hour). I asked to speak to the owner, he then explains getting in touch of the owner is like trying to get in touch of the head executive of the branch Bank of America. He refused to give me the owners contact information. The funny part is he compared this company to Bank of America. Because I didn't like his answers to my questions and concerns, he then proceeded to ask me if I spoke English or if something was wrong with me because I didn't understand him. Bottom line, this company is extremely unprofessional. Jokes on them, I will be contacting the Better Business Bureau and make sure NONE OF MY FAMILY OR FRIENDS order from this company again. read more

See all

Suppose to deliver 7 tables, 36 chairs and a bounce house between 7-9am. Arrived at 9:20am and everything was unloaded by 9:45am. This gave us very little time to setup and caused much stress for my wife and I. We had so many things to do and setting up the tables and chairs should have been done earlier. Now they were supposed to pick up the stuff between 5-8pm. They arrived at 9pm and called us on our phone stating they were out front. I told them we waited from 5-8pm as agreed and our children were now sleeping. The driver asked 'so we can't go in the back?' And I responded no because I didn't want my children to be woken up. All in all we waited around for 5 hours for no reason. Why give time blocks if you can't keep them? Why not call when it becomes apparent the delivery time will not be kept? Awful company. read more

a day ago I used this company 10 years ago 3 times a year plus ! I just looked them back up as they then were amazing ! This time was the worse experience EVER . A party was booked bouncer was to arive by 9.30am party at 11.30, by 10.30 I called .... driver had overslept and could possibly deliver the bouncer in the afternoon ! Who runs a business like this ??!! Bouncer did not show . Luckily We got our money back . Reading other reviews this company has sadly gone down and they don't care . read more

We have worked with this company every year since 2011. They have been amazing to work with every time. They show up when they say. My kids love them! We have used them 1-2 times a year for my kids birthday parties. Thanks! read more

Don't go with this company. I've only rented jumpers twice in my life, but my experience with this company was so far beneath the other, I feel safe to say they are pretty bad. I went with them because they're on the parks department list, and because they had a Godzilla jumper, which no one else did. They're pricey. 130 for an ordinary small jumper rental. Weird customer service from the start. They don't "do email". Huh? The real problems came in the day of the party. They were late. They give themselves a two hour window to drop off and set up the jumper. Fine, that's an inconvenience they're all going to have. But then they showed up another forty-five minutes LATE. So I scheduled then to be there one to three hours before the party and they showed up ten minutes before. The wrong stuff was brought.They brought the right jumper, but the wrong type of blower. I needed an electric one with a generator so I could power other things for the party (chocolate fountain, lights, music) they brought a gas blower. Sooooo I had no power. Then to top it off, it ran out of gas and collapsed on the kids. Nope nope nope. They are either disorganized or shady. I overheard them trying to get my husband to pay them cash, saying we had an outstanding balance. I was pretty sure I'd paid up front. I told them to put it on my card. I called to check on that this morning, yeah i was correct. I had already paid up front. Shady. This was typical. not a bad day. Speaking of that call, I told the rep I spoke to about my issues and he acted like that was all normal. Yeah no. Nope nope nope. They get two stars for having the Godzilla jumper I needed, and because nothing they did actually ruined the party. Still sad about my chocolate fountain... read more

I just had a birthday party for Bella, she just turned ONE. I rented a Princess moon bounce for $65, it was big, clean, and the kids loved it. I also picked up 5 tables at $8 ea, and 40 chairs at .80 ea. Everything for $148.00 They delivered and pickup right on time. Definitely will use this place again. Jumpforfun.com read more

If I could give this company zero stars I would. This company has the absolute worst display of customer service I've ever seen. I rented a princess bounce house which within 30 minutes started deflating (twice). Then completely deflated. I called the company several times and every time they told me someone would be there to replace the generator in 30 minutes. Two and a half hours later I call again and spoke to the owner Richard who told me he'd send someone out and they'd be there in 30 minutes. REALLY? He then proceeded to tell me that he was waiting to send someone out because he wanted to talk to me first. Does that make any sense? He then proceeded to place the blame on us saying that "it might have been something you did." Richard was extremely unprofessional and a poor example of how an owner should run his business. The repair man arrived 45 minutes later and said he had just been called to repair the jumper 30 minutes ago. The bouncer was down from 3pm til after 6pm- mind you this is a party for 10 4 yr olds. Then to top it off they picked up the jumper at midnight when they initially told me they'd pick up by 8! I WOULD NEVER RECOMMEND THIS AWFUL COMPANY!!! read more

Ordered a moon bounce for my son's birthday. They called and asked if they could drop off a day early because they were pretty busy on the day we rented it for. I told them yes and we had it for an extra day which was nice. The bounce house was nice. The problem was they did not come at 9:00 pm when they were supposed to pick it up. They didnt come the next morning either. I called to ask when they were coming and the manager was very rude. He told me not to worry, to just fold it over on my grass. When i told him I couldn't keep it in my yard and did not want to be responsible for moving it. He suggested I move it in my driveway, I said i could not be responsible if someone took it...he then asked if I lived in the ghetto. He was a jerk and would not give me a pick up time. I called the driver and he was there within 30 minutes to pick up. Too frustrating to use again. read more

I have rented popcorn machines before. This unit was old and did not work correctly. The popcorn machine would not turn unless i stood there and held the handle. When I called to let them know, as it states in their contract, I was told that the driver would come out to look at the machine. If you do order from them, please make sure the person that delivers it runs the machine so that you can make sure it is working. read more

I should've looked at the online reviews before I booked with the company because I am not at all surprised by its 2 star rating. They expect you to be professional and pay extra for any minor inconvenience that might occur on their end, for example charging an extra $70 to walk up 5 stairs, but then are COMPLETELY unprofessional and break their end of the contract. We have in writing that they were supposed to pick up the jumper between 1:30-2:30pm, but no one ever showed up and after a back&forth phone tag, they told us they would come the next morning to pick up. We were then charged a fat fee by our facility due to this because it was considered after hours use. LITERALLY USE ANY OTHER COMPANY IN THE HISTORY OF EVER. Would rate negative stars if I could read more