July 4 th weekend stepped on a dirty nail pretty nasty puncture wound in East Texas so I drove…read moreback to be seen at Complete Care. I'm an old ER RN so I knew the ER would be crazy, but I know a puncture can get really bad quickly, I received excellent care from an extremely experienced Doctor and great staff without the craziness and all day wait time of the ER at the hospital, I even received follow up care! I've used complete care for fractures, asthma etc for family and myself. The care was impeccable as always thanks you! Dr Lepak is amazing !

Candidly, this healthcare facility feels far more like a concierge medicine practice than a typical…read moreurgent care or local 24/7 ER. A couple of weeks ago, I woke up with a terrible sore throat. I tried Cepacol lozenges without any relief. Eventually, I began searching for urgent care medical facilities that were open in the middle of the night. After reviewing several options and reading through patient reviews, I decided to call Complete Care in Southlake. Initially, seeing that it was a 24/7 ER gave me pause, as those 24/7 ER facilities can be very expensive, and I even debated whether I should simply endure the pain for another five hours until a traditional urgent care clinic opened...I'm so glad I made the call. From the moment I spoke with the receptionist to my interactions with the nurse and Dr. Peebles, the experience was exceptional. Everyone took their time, answered my questions thoroughly, offered thoughtful suggestions, promptly sent over prescriptions, and Debbie expertly administered the two injections I needed. Even more surprising, the cost was literally on par with many local urgent care facilities for cash pay. A sincere thank you to Debbie, Amanda, Dr. Peebles, and the entire Southlake team for such outstanding care. Warm Regards, Eric

Can't express how greatful I am for Dr. Zubin Khubchandani's excellent work in my elbow surgery…read more After my accident I was concerned that I'd ever get full range of motion and use of my arm again. In just a few months, I've recovered 98% of my range of motion, and full strength back in my arm and my elbow is fully healed. Thank you for your excellent work, and guidance.

Literally everyone, from the surgeon (Dr. Amir Khan) to the physical therapists (and intern) to the…read moresecretaries, are amazing! The ACL surgery itself was smooth and almost entirely painless, and as much as I hate physio, at least the physical therapists were kind and entertaining to talk to! I really wish I could've continued my physical therapy here, but unfortunately I had to move away for grad school.

Excellent customer service. The entire staff was very welcoming and caring. Super quick service as…read morewell.

This is the second time we have been to this ER and had a terrible experience. The first time they…read moredidn't know what to do about a jaw issue, and the doctor came in and told my girlfriend she had herpes, that's why her jaw was locking up. Come to find out, after making an appointment with a dentist, she has TMJ. I'm not sure how the two are even remotely correlated, so we wrote it off. Fast forward two months, we came in for an infection she is having, and they hold her up in the waiting room telling her that she should go to an urgent care, and tried to convince her that her insurance provider will not cover it. The staff informs her it may be a 1-2 hour wait to get the tests results back from the Dallas Lab. After I recognize they're being lazy, and don't want to treat her, I start to clarify that they said insurance wouldn't cover it. I put my phone on the counter to make it seem like I was recording what they said, and evidentially they said "oh we didn't say it wouldn't cover it, we said it would be more expensive". What? Moving on, they decide the insurance will cover it, and they need to check and see if they have the medication to treat an infection. You are a whole emergency room, and you're telling an undiagnosed patient you need to check on medication? These are the front desk girls! Eventually she goes in the room, and there is a whole roach on the wall. (See photo). They forget to take her temperature, even after asking if she's had a fever or any fatigue. They leave the thermometer on the tray right in front of her. Keep in mind, we are the only car in the parking lot, so there's not any other walk-ins, and they are certainly not busy. We noticed about 10 minutes after there was a shift change happening.

My God, my doctor will see and his team are very kind and also the one who puts the nest doesn't…read morefeel anything and pain medicine helps me a lot for 6 months I would recommend it to my doctor Vera is an angel thank you doctor

I've had three appointments. At each, I'd give an A+ to both the nursing and administrative staff…read more Dr. Vera is very pleasant, and his injections have diminished my pain level. Success!

Shoutout to Dr Nguyen and her staff! Local community heroes that really help make patients feel…read moresafe and well attended! I love the use of the Patient Portal app because it works perfectly to make communication with my providers easy peasy and timely. I have a lot of confidence in the care of Dr Nguyen, because she lets me provide my subjective input and adds her objective assessment to come up with a effective plan of care. I like being able to have a voice in my healthcare and Dr Nguyen helps facilitate this feeling of well balanced care. I have been here a year now and I have been connected with several excellent specialist under the care of Dr Nguyen. She helps me by knowing that she has good communication with her consulting physicians. She is my safety net and I am truly thankful for her excellence!! God bless this wonderful staff!!!

I came here from a recommendation of our kids' doctor. The…read moreattention to the patients is great. This is because the practice is fairly new and they have few patients. For us this is a great way to start with a new doctor and stay for a very long time. The staff is very friendly. The wait time is minimal due to the few patients. Dr. Davalos and Evelyn (nurse) speak Spanish which is a plus for my wife. I don't know if the rest if the staff does, but I'm sure they can direct you with someone that does. Dr. Davalos is very detailed and explains everything so that you can understand it. I am very happy that we came here. I hope the service level stays the same for years to come.

I bought the groupon for the IV therapy. I've been looking for a place that does this for a few…read moremonths now but finally learned of this place after finding it on Groupon. The Staff was professional and kind and got me in pretty quickly. I upgraded my cocktail to the focus and feel rather alert from it. I got another appointment set for next week. So far I'm loving how I feel. *** Update 2nd visit wasn't so great. They twisted the IV needle in my arm and left a major bruise. The girl did not seem to know how to remove it.

Dr Tyce was amazing! He paid close attention to all my problem areas and pain. I felt like I was…read morewalking on cloud9 after my appointment with him. His staff is very friendly, and the space is so big and spread out. Very clean facility.

SEE EDIT BELOW I…read morewould not recommend this allergy clinic to anyone. During my first visit, Dr. Shakouri was very dismissive of the fact that my profession as an airline pilot strictly limits which medications I am allowed to take. Despite my repeated concerns and the FAA medication restrictions, he continued to push for a "large dose" of an allergy medication until I finally said, "I would rather not." I was later scheduled for allergy skin testing and a sinus CT scan. The front desk provided written instructions, which I followed exactly. Those instructions also clearly stated that I would be contacted in advance with pricing if my insurance did not cover the tests. That never happened. On the day of the appointment, I was unexpectedly told I owed $300 for the allergy testing (which I reluctantly agreed to) and $150 for the sinus CT scan (which I declined). I expressed my frustration to Dr. Shakouri, after which he issued a refund, and I chose to terminate care with this office. Overall, this was a very frustrating and unprofessional experience. Poor communication, disregard for occupational medical restrictions, and irresponsible front office practices. I now have to start the entire process over again elsewhere. I do not recommend this practice. EDIT: Just in case it gets deleted, Denise K (business owner) commented below: "It's sad patients can say anything they want on social media whether it's true or not" My response to Denise K. whom accurately proves my point about this allergy clinic: What's actually sad is dismissing legitimate patient concerns by implying they're untrue, rather than addressing them professionally. My review reflects my firsthand experience as a patient and the interaction I had in your office. If any part of it were inaccurate, a respectful clarification would be appropriate -- not a blanket attempt to discredit patients for speaking publicly. Reviews exist so future patients can make informed decisions based on real experiences.

The doctors may be fine but they have no regard for their clientele. They have Fox News on repeat…read morein the waiting room. When I asked if they could change it to something, anything; neutral - weather, HGtV, cooking, the answer was no. The doctor insists. Considering I have to wait after 30 min an allergy shot, this is rude and downright torture. I even asked if I could wait in my car as was told no. So patients are required to listen to biased drivel. Why do they even need a TV? Everyone has a phone? Just cruel and pointless.

I tried to get a follow up appointment a couple weeks after being in hospital per doctors…read moreinstructions. I spoke with the office manager. She was very rude and she would not give me appointment. I will never step foot in this office again. in the front and the office manager have no business dealing with customers. I do not recommend this

My doctor of 16 years retired recently and I was referred to Dr. Musgrave through a few of my…read moreclients. I was impressed right away at the level of service provided from the time I entered the office, until I checked out and even after my appointment. I receive appointment confirmation calls, and follow up texts regarding prescriptions is amazing! Front desk staff is wonderful and the one billing issue I had was taken care of immediately. Dr. Musgrave helped me find the lowest price pharmacy for my medications, since I'm a cash paying patient. Dr. Musgrave and his staff take the very best care of their patients and I hope he will be our family doctor for many years to come!!