The receptionists weren't overly kind. The only reason I'm giving two stars is because of the…read moreassistant Amia who was absolutely awesome. I remember her from the other location in Columbia. I did not care for the doctor here at this office, I felt a little bit rushed. After an exhausting time trying to get there, I feel it wasn't worth it to get an urgent appointment. The location in Columbia is where I will be going for now on.

Dr. Megan Lerner treated me for kidney stones. During the consultation, she explained the procedure…read morefor removing them. She also gave me a link to a video detailing the procedure. I have never received such a complete explanation of a surgical procedure. I was in severe pain, and the nurses and staff were kind and compassionate. I highly recommend seeing Dr. Lerner and her entire team.

Terrible customer service. I walked in 20 minutes before my appointment noticed that Claudia was…read morehelping another gentleman and had a seat in an empty waiting room. Two people proceeded to walk in and get check in before me.

More preventative, get to the root cause, functional health care and less bottom line corporate,…read morecompliant screwed up society current system that pits the patient vs. provider to get more of a Win/Win positive, beneficial caring for both patient and provider? Not separate what taken as a whole allows better results; instead of just focusing on symptoms physically that would have been addressed earlier, if we had a healthier Actual "healthy Health System " instead of a Corporate, Insurance, greed based system? Miss being able to have a relationship and empathetic, practical wellness practice, that puts you in best position to help you help yourself with reliable trustworthy information and education, to have healing symbiosis. Thanks.

I arrive 10 minutes early for my appointment. I checked in and paid my co-pay. I sat for 45…read moreminutes. When I asked how fate behind the doctor was - they asked my name. I was asked if I had checked in. They shuffled me off to another room without answering my question. Clearly they had messed up but felt no need to apologize or be transparent. I sat in the second room for 25 minutes. Someone in the back asked why I was waiting there. They shuffled me into one of the rooms. I waited anither 20 for the doctor: Clearly the office staff needs to be retrained and learn to be honest and empathetic. Had they been honest - I would have understood. Instead - they tried to cover up their mistake and it resulted in me sitting even longer.

beatrice muma is a very indifferent and judgemental provider. she needs to learn compassion and…read morenot talk down to patients seeking care. telling a patient well if you where that worried you would have taken care of this sooner. how about your treatment is delayed but we are glad you are here now seeking treatment. she wouldnt answer questions and seemed irritated with patient's questions. i would not recommend her to anyone. and will not have my family member see her again.

I just found out they charged me $350 for an office visit which should have been $55. $350 is for…read morehospital visit. also they r charging me double bills. I would never pay them any more money or go back to them. they r the worst. I don't know who is posting good reviews but definitely don't TRUST them. I got another urologist who actually cares and knows what is going on. they aren't money hungry like this AA urology which shows on my bank statement as AA dermatology. smh

I wish I could give zero stars. I made my husband an appt to be seen. He was referred by the…read morehospital & I confirmed with my insurance first that my insurance was in fact accepted. Which it is and also IN network. I got a call the day before and was told since my insurance didn't pay out well, the wouldnt see my husband BUT he could be a self pay....I contacted my insurance again and was confirmed again, the insurance was accepted & in network. My insurance then reached out to try and figure out what the issue was. And, because my insurance doesn't pay as well as they want, the refused to see my husband unless he paid out of pocket. In the end, I don't want my husband seen by such selfish, money hungry people. I would consider looking elsewhere if you want proper care and a doctor who cares about your well being and not just how much your insurance can pay.

Dr Cung is wonderful. He takes the time to explain and answer questions and is friendly and doesn't…read moremake you feel rushed. He is truly caring and a great guy. I wholeheartedly recommend him! Scott M

The doctors, nurses, and staff was good. My kidney stone was removed with no issues. Took four…read moremonths for my first apartment. Other urologist was six months for a first apartment. My issues is with their billing. They have trouble with the billing codes for the insurance company. To make a ling story short. They never informed me of my out of pocket expenses. to date I have been billed ~ $3,500, the procedure was ~ $8,000.

LOVE Dr. Walton! Yes, it can take some time to get an appointment with her, but she is definitely…read moreworth the wait. She's open and friendly and actually LISTENS to what I'm telling her. She was direct in her questions, but also able to make a joke or two to help keep me at ease. She explained everything in detail to be sure I fully understood our next steps. I'm very happy that I was referred to her!

Cannot get the PA to respond in a timely manner to the portal. I am really upset at them. Trying to…read moreget refills of prescriptions are nearly impossible. I even called the office twice and both times they failed. They should use AI, because humans stink in this office.

Asked for pain medication for kidney stones, was denied multiple times even with active kidney…read morestones. The wait time is too much. (Three HOURS, in one instance). I did all the tests they asked for, but no one has called me back with results. You as the patient have to chase them down for an appointment or answers.

I wish I had read these reviews earlier. Went to see Dr. Proctor for a vasectomy pre-appt - he was…read morequite pleasant and professional. The front desk was also nice enough, but then things got murky. When I initially called, they alluded to a possible appt in a few weeks. When I went to schedule after my appt, it was now a few months. Then, I wanted to get an idea of what they'd charge for a procedure, and then it was all smoke an mirrors. "Well, we don't really know until we charge your insurance." Um, ok, what if I didn't have insurance. Then it's a flat $1500. Ok, so I'll do it without the insurance...nope, can't do that. Ok, what about the appointment, again don't know until we bill your insurance. I don't know about you, but waiting to find out how much a car costs only after you roll it off the lot seems a bit suspicious. Maybe it's just me.

I am a 100% disabled veteran with 33 years of honorable military service and a Georgetown…read moreUniversity graduate school alumnus. Since 2017, I have received outstanding care at the Washington, DC VA Medical Center. During my nearly two-year battle with prostate cancer, the VA provided exceptional treatment, and I am grateful to now be in remission. The physicians, nurses, and staff who cared for me demonstrated professionalism, compassion, and genuine concern, and I will always be thankful for them. Unfortunately, my recent experience with Dr. Jonah D. Murdock, Chief of Urology, was completely different. As Chief of Urology, Dr. Murdock is responsible not only for treating patients but also for setting the standard for professionalism, communication, compassion, and patient-centered care within the department. Veterans deserve to know that when they are in severe pain, the leader of the department will listen, treat them with respect, and ensure they receive appropriate specialty care. On June 19, 2026, I went to an urgent care center because I was experiencing severe urinary and pelvic pain. After an examination, I was diagnosed with a prostate infection, prescribed antibiotics, and strongly advised to follow up with my urologist if my symptoms did not improve. When the antibiotics failed, I contacted the VA Urology Department on June 23. The nurse who answered my call was outstanding. She listened carefully, showed genuine compassion, and explained that the earliest appointment was in September. Recognizing the urgency of my condition, she arranged for Dr. Murdock to call me. Although he returned the call, I felt rushed throughout the conversation. Each time I tried to explain that my pain was worsening and that the urgent care provider specifically recommended follow-up with my urologist, I felt I was interrupted before I could finish. Rather than discussing my symptoms in detail, I was told that my primary care physician could manage the issue. A different antibiotic was prescribed, and the call ended. Unfortunately, my condition continued to worsen. On July 2, I contacted the Urology Department again because I was experiencing excruciating pain. Once again, the nursing staff treated me with kindness and urgency. They informed Dr. Murdock, and I was told he would return my call. I did not receive that call until July 6. By then, because I had not received timely specialty care, I had sought treatment from another provider who was not a urologist. That provider prescribed another antibiotic but also advised that I still needed to be evaluated by a urologist. When I explained this to Dr. Murdock, I again felt I was interrupted before I could fully explain my situation. I also expressed that veterans deserve empathy, respect, and professional communication, especially when they are experiencing severe pain. The conversation ended without addressing my concerns or discussing a plan for further evaluation. This review is not meant to diminish the outstanding work of the many dedicated professionals at the Washington, DC VA Medical Center. In fact, the nurses and staff I spoke with during this experience were compassionate, respectful, and genuinely tried to help me. I am sharing my experience because I believe every veteran deserves to be heard, treated with dignity, and receive timely specialty care. My hope is that the leadership of the Urology Department reflects the same professionalism, compassion, responsiveness, and respect demonstrated every day by so many other VA healthcare professionals.

Dr. Robertson is an amazing doctor! Personable and never in a rush. I have been seeing her for…read moreyears and cannot recommend her more highly. She is my doctor for LIFE.

Genie is my concierge physician . I had 3 stents put in and I trust her for all my care . An…read moreexcellent diagnostician