Chanel was amazing, very sweet and communicative through the entire process. I always leave happy…read morewith my hair!

We have been taking our boys here for two years and Jeanne has been incredible!…read more She takes time to listen to what they want and gives great recommendations. We have been to many local salons and barbers and she's been the best. Very easy to book appointments and hardly any wait or delays. Five stars!

Elicia is so amazing! I went to her a few months back for a haircut at the previous salon that she…read morewas at. Because of her amazing work, I wanted to go back to her again for a color change this time. I let her know that I wanted to go lighter without bleaching my hair and she did her wonders! I wanted a neutral but a pop of color for the summertime and she got my vibe. I can't wait to see her again!

Elicia always does such an amazing job! I've been with her for over a year now and my experience…read moreand time spent with Elicia is always so much fun. She is patient and listens to my requests AND my problems (lol) She always asks questions before doing something new for me so that the results are exactly what I want. I'm grateful to know her and her work. Thank you for being such a great hair dresser and friend!

I finally found a salon that suits me! I have come here a…read morecouple of times by doing walk-ins for a cut or a hair treatment, but now I always request to see Ada. I wanted to give a shout out since she is so meticulous in the way she cuts my hair, and it's just the way I want it. I appreciate her energy and honesty about my hair, and she lends great advice in helping it grow healthier

Alex is seriously AMAZING!! I trusted him with a huge color transformation, and he absolutely…read morenailed it. He turned my blonde hair into the prettiest pastel pink while keeping it looking smooth, healthy, and shiny. Everyone has been complimenting my hair since I left the salon! He's incredibly talented, detail-oriented, and made me feel comfortable throughout the whole appointment. You can tell he genuinely cares about his work and his clients. I couldn't be happier with the results. Thank you so much, Alex--I will 100% be back!

If you're looking for a top-notch, incredibly talented makeup artist who will make you look and…read morefeel absolutely beautiful, jicel is your girl! I highly recommend her for all of your makeup and glamour needs! If you want to feel confident, beautiful, and camera-ready, she is absolutely the one to call. Jicel truly loves what she does, and it shows in every detail. She is professional, talented, personable, and passionate about creating an amazing experience for every client. I highly recommend her for all of your makeup and glamour needs! If you want to feel confident, beautiful, and camera-ready, she is absolutely the one to call.

I'm disappointed with how this booking & communicated was handled. I booked a makeup appointment…read moretwo weeks in advance and sent a $145 deposit, then needed to cancel less than 24 hours after booking. Before or after sending payment, I was never told the deposit was nonrefundable. I did not sign a contract, receive a cancellation policy, or book through a website where those terms were disclosed. When I asked if the deposit could be returned, I was told that she does not return deposits. I understand businesses can have cancellation policies, but I believe a nonrefundable deposit policy should be clearly communicated before payment is accepted. I explained that I was never made aware of that policy beforehand and asked if there could be any flexibility since I canceled so quickly and the appointment was still about two weeks away. I have not received a response. Instead multiple texts ignored. My issue is not that a business has rules around deposits. My issue is being held to a policy that was never disclosed to me before I paid. Clear communication and transparency around deposits should happen if a client sends money. If it's before or after details should be enclosed. That way no one waste time asking for something they already were disclosed! JUST TO CLARIFY: The $145 deposit was paid on August 12th and the photoshoot was scheduled for August 26th. That is two weeks, not one week. I have the photographer's booking information confirming the date. At this point, what concerns me even more is being given information that does not match the actual booking details. If a business is going to enforce a nonrefundable policy, I believe the facts surrounding the booking should at least be represented accurately. You also got two texts, not multiple. A professional company owner would reply back, not ignore and reply on yelp lying about dates. I'd also like to add that the reason I chose to leave this review is because instead of trying to resolve the issue with me as a customer, my messages were ultimately ignored. I was never told from the beginning that the $145 deposit was nonrefundable, and no written policy, agreement, or booking terms stating that were ever provided to me before I paid. If your business is centered around making women feel comfortable and beautiful, especially pregnant women and brides, I think professionalism, honesty, and communication should be a major part of that experience. Being difficult over an undisclosed policy and then choosing not to communicate further left a very negative impression. For anyone considering booking, I would strongly recommend getting every deposit, cancellation, and refund policy clearly in writing beforehand. The lack of transparency professionalism, honesty and communication are what concerned me most about this experience. I've never met a business owner who keeps your money and is dishonest about all details. Do what's right if you truly cared about your business and future client's.

This small chic salon in West Covina gives nice, welcoming vibes! It's clean, comfortable and…read morebright. I've been going to Alicia for everything from highlights, haircuts, and touch ups. She has the hands and experience for long complicated hair and she revives my look each visit. Hair service is By appointment only. Enjoy!

From jellyfish or butterfly cuts to balayage or vibrant colors, Kiara is the best and trusted. With…read moregreat advice on how to keep hair healthy and maintain color. She's very creative at what she does and is knowledgeable. Soaked in Bleach is a diamond in the rough. Nestled in a shopping complex. The salon is a relaxing place to be when getting beautified. Staff is kind and welcoming. It's a place with many possibilities. Enjoyed my first experience and will definitely be coming back.

I've been coming to Sanctuary Beauty Salon for about a year now, and I'm so thankful I found…read moreDarlene! When I first came in, my hair was extremely damaged, and she took the time to guide me in the right direction and recommend the proper treatments to get my hair healthy again. Over the past year, I've seen such a huge difference. My hair is healthier, stronger, and finally growing! I actually look forward to every appointment because I know my hair is in good hands. What I really appreciate about Darlene is that she genuinely cares about the health of your hair. She doesn't just focus on making it look good that day--she educates you on what your hair needs and how to maintain it between appointments. The service is also excellent. Everyone is welcoming, friendly, and professional, and I always have a great experience. I'm extremely happy with how far my hair has come and definitely recommend Darlene and Sanctuary Beauty Salon!

I absolutely LOVE this salon! From the moment you walk in, you feel welcomed. Everyone greets you…read morewith a smile, makes you feel comfortable, and genuinely seems happy to have you there. They offer you water or coffee, hot or iced, and even have different flavored syrups. It may sound like a small thing, but I love those little touches! The entire staff is phenomenal. Everyone is friendly, complimentary, and just makes you feel GOOD while you're there. And then there's my girl Darlene. In my book, she is simply the best. What I appreciate most about her is that she actually listens. Whether we're talking about color, a cut, or one of the many ideas I walk in with , she takes the time to explain what will work, what might not, and the pros and cons of different options. She never makes me feel rushed or like I'm asking too many questions. Let's be real, I usually walk in with an idea, but Darlene has the vision. And I trust her enough to listen when she tells me what she thinks will look best. I've also had Ravynne cut my bangs, and GIRL... she made those bangs BANG! What I love about both of them is that they don't just discourage you from trying something because it may not work exactly the way you pictured it. Instead, they talk it through with you, make suggestions, explain what length or style will work best, and help you get to a version that actually works for YOU. That's what makes this salon special. It isn't just about getting your hair done. They want you to walk out feeling beautiful, confident, and happy with what you see in the mirror. And every single time I leave, that's exactly how I feel. You walk in needing your hair done and walk out with a little extra sass and confidence. So yes girl... work that hair and shake it with pride! Five stars from me, without hesitation.

Very quick answering appointment text. Appreciate the friendliness, the education and plan approach…read morefor my current hair. Decent price, great quality hair cut. She mentioned she would be moving to another location nearby. Appointment only.

Tracy is a nice and talkative person, but I don't believe she has no proper hair cutting skills. I…read morewanted lots of volume in my hair so I asked for lots of layers and not once I saw her sectioning my hair, elevating the hair or cross checking. I thought it was weird that she didn't do that. She didn't even provide me with a mirror to show me how it looked in the back when the cut was finished. I only found out the cut was choppy when I washed my hair a few days after. I can't remember if I got my hair washed or not. The price was ok that's why I decided to try her out, but really it's not worth it. I'll just shell out the regular price for a good haircut.

Hanh is the best!…read more Made an appointment after learning that she's specialized in butterfly haircuts and wow she did not disappoint. She was very thorough during the consultation to make sure I understand what she is about to do and that I also get what I came in for. My original hair was highlighted (super bleached/ashy) and had a bad layered cut (turns out I had a mullet I wasn't aware of lol). I wanted to return to my natural color and also get a cut to even out my layers. Within two hours, Hanh achieved the color and cut seamlessly through proper and detailed steps to repair my damaged hair. My experience with her was fantastic. She is so bubbly and fun to talk to and she is an expert in her field. I have never learned so much about hair ever in my life! Even for styling, she gave so many tips. Hanh, you should consider teaching if you ever plan to! Overall, I am a happy customer that left with beautiful voluminous hair. Will be back for a maintenance cut and a fun girly chat!

THE BEST If I could…read moregive her 10 stars, I absolutely would. I literally just got my haircut and had to write this review before even leaving, she's that good. I'll admit, I was pretty nervous going in since I hadn't had a haircut in years. My hair is straight, flat, and typically hard to style, and I was hoping to add some volume and soft curls but wasn't sure what would actually work. Hanh immediately put me at ease with her warm, funny, and welcoming personality. She's genuinely so kind. During the consultation, she really took the time to understand what I wanted and helped refine my ideas into something even better. I walked away feeling confident and excited instead of anxious. I showed her a few inspiration photos, and she didn't just match them--she completely exceeded them. She absolutely nailed the look, even better than I imagined. I rarely write reviews, but this experience truly deserved one. I'll definitely be coming back to her again!

I've been coming to this salon for about six years, and I can honestly say I wouldn't trust my hair…read morewith anyone else. Pascual, the owner, has created such a welcoming, professional, and friendly salon where every client feels valued from the moment they walk in. Pascual is incredibly talented, knowledgeable, and genuinely passionate about what he does. He always takes the time to listen to what I'm looking for, offers honest recommendations, and consistently delivers beautiful results. My hair always looks healthy, fresh, and exactly how I envisioned it. I attached a photo of my latest color because I'm absolutely in love with it! The color is beautifully blended, looks so natural, and the attention to detail is amazing. I constantly receive compliments after every appointment. Beyond the amazing hair, the salon is always clean, relaxing, and has such a positive atmosphere. After many years of exceptional service, I can confidently say this is one of the best salons in West Covina. Thank you, Pascual, for always making me feel beautiful and for providing such outstanding care. I highly recommend this salon to anyone looking for a stylist they can truly trust!.

Pascual saved the day! He recommended still calling ahead despite being a walk-in and quite near…read moreclosing time. His attitude and overall demeanor were safe and comfortable. Not too much getting-to-know-you chit chat. Prices were affordable - $30 for a shampoo wash and haircut (more of a trim/cleanup, per his advice. I'm in the growing out part of my journey and was about to ruin progress!) Parking: plenty in public lot.

I've been there a quite a few times. Good quality products and amazing costumer service. 10/10…read morewould recommend. And definitely will be going back.

Its amazing how a new hairstyle can change your whole mood. Ate cherry didnt just style my hair-she…read moregave me a confidence boost i didnt even know i needed. So simple yet so powerful. She really is so magic with those hands. Highly recommend!