If you use this agency for planning your travel, steer clear of CAROL CAMPBELL. She is one of…read moretheir Independent Travel Consultants. My experience with her was dreadful. First, she made promises about our travel that she did not keep. Including complimentary upgrades and even the water view location of the resort we were staying at. The worse part was her constant harassment after we confirmed all of the arrangements trying to convince us to buy additional services. When we declined she became argumentative and sulky. She told my wife that her real commissions were made on the add-ons and that we were depriving her family of their lively hood by not purchasing them. How professional. This is the only time I have ever used this company and will probably be the last. Hopefully all their travel consultants are not running a scam like this lady.

From the owner: A World of Wonders - See Them with Us!…read more Our services include cruises and tours as well as corporate travel management, meetings/conventions, groups, specialty trips, cruises, tours, honeymoons, airline tickets, car rentals, and hotels. We are members of the Better Business Bureau of North Florida and we are licensed and fully accredited by CLIA (Cruise Lines International Association), IATAN (International Airlines Travel Agent Network), and ARC (Airlines Reporting Corporation).

I wish I can give them 0…read more I used their services for booking one tour on Key West, FL. There was an issue with my trip and I called with a query for refund. After some disagreement on the policy, the representative became racist and said because of my race I am trying ti be smart with them. Keeping the refund issue aside, how dare can he be racist. Not professional at all.

Initially booked a tour with them for Blue Lagoon Swim with the Dolphins at Dolphin Encounters in…read morethe Bahamas online on 12/5/2019. This trip was cancelled due to COVID and rebooked for 10/8/21. They have held our money totaling $526.50 since the initial booking. The rebooked trip was also cancelled due to COVID. When I called to request a refund on 9/1/21 I was told I was entitled to a full refund and they would send a check. Upon calling again on 9/16/21, I was told I'd need to call back the next day, when they could look into whether the check was cashed. On 9/17/21 they told me that they would confirm that it was not cashed and resend the check. Today there is no answer at their phone number. Needless to say, I have not received a check/refund. Have filed a claim with the BBB.