Alicia is a gift to the community. It you're not under the care of her healing hands and medical…read moreintuition - consider yourself missing out.

dr Green is very personable and very knowledgeable. I trust her completely. I'm grateful that I…read morefound her. She has helped me tremendously the less than a year that I've been . She has a quality staff that supports her and her patience. I appreciate them all very much.

In an attempt to not repeat what everyone else has said about how wonderful Dr. Huberman is...I'll…read morejust say she offers the best service of any doctor I've ever witnessed. To have her care for our son is a privilege and we couldn't imagine going to anyone else. If you can be so lucky as to get her for your little one I would not walk, but run straight to One medical. Her knowledge, patience and way with children puts her a cut above the rest. Originally we were recommended another nearby pediatrician but after seeing their office and support we had to check out what one medical had to offer. We have been blown away ever since.

AMAZING pediatrician! We are so happy we found her! I have a newborn and a 4-year-old. Dr. Huberman…read moreis extremely friendly, knowledgeable, and easy to communicate with. She responds to email questions promptly. Her office and staff are welcoming, clean, and kid-centered. There is a nurture room if you need to nurse. She is patient and thorough with checkups.

Love Dr Sarah Hanay, My husband and I think the world of Dr…read more Sarah Hanay. She is knowledgeable, attentive, and genuinely caring. She responds quickly, listens carefully, and asks thoughtful questions. With each visit, we feel increasingly known and well supported. She has excellent bedside manner and a calm, unpretentious presence. We highly recommend her. Elena & Steven

I had a very bad experience with Fiona Chung, the NP at One Medical Palo Alto. I went in for a…read morethroat check and she wanted to use a swab to get some culture tissue out from my throat for tests. But she didn't use a tongue depressor, so she made me feel like I was going to throw up several times, and because of that, she wasn't able to get the tissue she wanted and we had to repeat the procedure again and again. Then I reminded her that she should use a tongue depressor. She responded that it was going to make the process more uncomfortable and difficult... But she used it in the end upon my request. Then it really worked and she was able to get the tissue without me feeling uncomfortable. This made her speechless. On top of that, I got my test results after the visit and she didn't even write me a message telling me how to interpret the test results. I had to Google the results myself but I wasn't able to find an answer. In summary, Fiona is highly unprofessional and inexperienced. She doesn't take her job seriously enough. Please avoid her if you use this clinic.

We like our doctor. We pay super high premiums. We try to schedule minor appointments but the…read moretelephone staff is uninformed, helpless, or simply don't pick up the phone. It's infuriating to need care from a system where skilled staff can't be reached and the call centers consistently underperform. I may go back to Kaiser where nobody does their job but at least it's cheaper.

My work insurance changed and I've recently switched to Kaiser. My experience so far with Kaiser…read morehas made me realize how poorly I was served by Stanford Family Practice. First thing you need to know--it will take months--yes, literally months--to get an appointment. When I reacted in disbelief, I was told unapologetically "Stanford in a teaching facility our doctors are only in a couple of days a week". Seeing patients is not the priority of this center. Second thing to know--you will get mysteriously charged additional copays months after your appointment. It turns out that the doctors do not charge copay by appointment, but by "topic". When I questioned the additional copay, I was told I must have asked the doctor a question unrelated to what my appointment was schedule for so each additional question can be charged a separate copay. Are you kidding me? Finally, and most importantly, again Standford is a teaching hospital--if you require surgery, or treatment, I highly advise that you ask that the interns/students do not work on you. I did not, and I physically paid dearly for it!!

I simply cannot say enough positive things about Dr. Smith. She is very competent and caring. She…read moretakes the time to really get to know you and has always been there for me, even on short notice. I feel incredibly fortunate to have Dr. Smith as my PCP and give her my highest recommendation!

Dr. Smith has been my primary care physician for several years now…read more She is a wonderful doctor. She really cares about her patients. She takes time to listen and never rushes you out of the office. She never makes you feel like she has to go on to the next patient. She is great about follow up and always responds either via phone or email promptly to any inquires. If you are looking for a person to take care of you and not just your everyday doctor, I highly recommend Dr. Smith!!

I am what you would call a "frequent flyer" of the doctor's office. I get sick quiet frequent,…read moreinjured a lot so I am always in the office or calling Dr. Huo's voicemail. When I have something serious she does her absolute best to fit me in or always calls me back immediately when I need help right away. My most recent problem has been that I was in a pretty bad car accident and she has been extremely helpful for me. I never feel pressured to hurry up in her office and she always hears out all of my problems. I can see her everyday of the week if I need to and If I feel I am not improving or getting worse she always encourages me to come back in. She gives me excellent follow up care and does call me just to check in and see how I am doing. When prescribing medications she does research to make sure she is giving me the best medication possible and that she is giving me the right dosage. I have been seeing Dr. Huo since I turned 18 and left the pediatrics department and Palo Alto Medical Foundation and have been really happy with the care she has given me. If she feels that the issue I am having needs more care she will always refer me to a specialist so I can get the best health care possible. I would recommend Dr. Huo to anyone look for a new family medicine doctor as I have been more than happy with the care I have received from her and love that she really makes me feel like a Very Important Patient (VIP)! I commute from San Jose and sometimes Milpitas to see her and will continue to do so!

If I could give Dr. Huo 10 stars, I would! I've been her patient since 2008, and even after moving…read moreaway, I wouldn't dream of changing my primary doctor. She always takes the time to reply to all my messages, and I genuinely feel cared for every single time. She's kind, thoughtful, and incredibly detail oriented. She is truly a role model for patient centered care. I feel so grateful to have her as my doctor!

Nice office, never crowded, and good appointment availability. I have had excellent care from…read moreMelissa Lashombe for my urgent care needs. She's thorough, knowledgeable, and does a great job of explaining things to help make decisions on next steps. After care instructions are very clear. I have totally revised my expectations on what urgent care can and should look like! Considering moving my primary care here as well. One Medical app is super easy to use, and features like "treat me now" (get a reply within 4 hrs) or ASAP video visits are great options to have. I did have a negative experience with a provider at another location, and One Medical actually followed up with a phone call from their office manager, which I appreciated.

Avoid at all costs. Amazon One Medical charged me $634.72 for a brief video visit for a common…read morecold. They advertise $49 pay-per-visit virtual care, but billed mine as an expensive "New Patient Office Visit" through insurance. When I asked to pay the cash rate instead, they refused. Amazon has done nothing to fix this -- no real review, no accountability, just boilerplate replies. This is dishonest billing and false advertising. Do not trust them with your bill.

Our whole family has been seeing Dr Oo for about a year now -- I was Googling her phone number when…read moreI saw these bad Yelp reviews and figured I'd come over to weigh in while I'm on hold with PAMF. Dr Oo is PCP for the adults and the small kids in our family -- she is thorough, attentive, and professional. Her team of nurses are great, too, especially with shots for the little ones. She's absolutely of the caliber you'd expect when going to PAMF for care, so I'd take these weird negative reviews with a grain of salt!

The people commenting here are scammers. They do not actually contact you. They provide a link to a…read moregeneric form that does not actually help. It's been several months and not a single person has contacted me. Instead I received a letter confirming that Sutter neglects their patients. This horrible doctor is just one example. 2/23 Update: Sutter doesn't actually care about you. They reply to this thread, but never actually contact me in anyway. They have all of my information yet pretend like nobody knows how I've been communicating with people. Clearly they're just gonna keep messaging on here every time I update my thread.

I can"t say enough good things about Dr. Lui. She has gone way above and beyond to help me with…read morethe aging process and my anxiety with it. I am a 76 yr old active senior that has been struggling for the last two years with my mental health. Luckily I seem to be on the other side of this and attribute much of it to my wife Janet and Dr. Lui, and sister in law Peggy (a wonderful nurse) Thank you Janet, Peggy and Dr. Lui

Dr. Liu is amazing. She is very thorough, proactive, communicative, and personable. She really…read morecares about her patients but is also extremely knowledgeable, realistic, and efficient. I feel so lucky to have found her.

I had visited a couple other doctors about my medical condition before seeking a second opinion…read morefrom Dr. Selig (just by chance). She was friendly and welcoming, listened and then diagnosed my problem. She even took the time to do a bit of research on the issue as it was pretty rare. I really appreciated her attention, especially since she was the third doctor I had seen. I will be going back to see Dr. Selig from now on. The office was modern and welcoming. The staff was friendly.

My experience with Dr Selig was excellent. She patiently listened to my concerns and diagnosed a…read morefew issues. She also carried out a minor surgical procedure during the office visit, which saved me a lot of time and money relative to the standard referral to a dermatologist/specialist. I would highly recommend her as a primary care doctor. Also One Medical's office is very convenient if you are in the Palo Alto area.