You seriously will never know this medical center is here. Its close to the train and there is a…read morelot of doctors. If you're one of those people who like multiple doctors in one location this is the place for you. The hallways are always clean. There are little rooms with certain specialities.

This review is for the Astoria office, not Elmhurst…read more The Astoria chapter used to be called "Astoria Medical Group" (same doctors, different location). Well, the name may have changed but the service is just as terrible. This clinic seems to serve those who don't speak English (Immigrant Medical Service would be a more accurate name than "Queens" or "Astoria") and treats them accordingly - like exploited illegals, they get the worst of everything. First, the average wait time is 2 hours (yes, I kid you not) so if you've ever wanted to see what it was like to live in a developing country with really bad health care, just come here. The office and equipment looks run-down, it's hard to see the same doctor twice, and the waiting area feels like the Port Authority bus station. If you speak English fluently, run like hell. I had the flu and was misdiagnosed by two doctors here (one of whom was too afraid to even touch me during the exam!) and the drugs they gave me were ineffective. I ended up having to go to an Urgent Care place in Forest Hills where the doctor were dumbfounded by the incompetence I experienced. What is worse, the doctors will even try to get you to do more tests than you wanted. Even though I was sick, the doctor immediately scheduled me for a mammogram after she saw I hadn't seen my gyn in a year. She processed my paperwork before I had a chance to say no and set up an appointment with the radiologist! It was such a scam I immediately canceled the mammogram as soon as I got home, for why should I trust any weird gyn associated with this place when you can't even treat my illness properly? STAY AWAY.

This place is amazing ,the therapist Ceaser and Bryan are cream of the crop. Am attending for…read morealmost 5 months and went back to work in 3 months time .had a total right knee replacement, I recommend this place I live far and I still come here...love it

When i was to call up health first To ask them an important…read morequestion about 1of my family members then theywill put me on hold for hours then now for the past few week i have still had any answer so now when it comes to home service i can not be able to get in touch with the case manger just like right now i am still waiting for someone to answer me

As another reviewer mentioned, this clinic caters to Spanish speakers, but all of the receptionists…read moreand medical assistants and healthcare workers including the doctors of course speak English. But, sometimes the only program on the TV in the waiting room is in Spanish. But that being said, they have very flexible walk-in hours on certain days, so you can always be seen. The wait can be long, but eventually you will be seen. The two doctors I have seen there so far were very good.

Mostly everybody here is spanish but do speak english ... Some of them…read more My doctor Dr. Rubio is amazing. I hope he never leaves this place while i still go there, Only problem is if you have a 4 pm Doctor appt. You will most likely see your Doctor at like 5-6 pm, The wait is ridiculous.

Sometimes it just feels right and you know it. I joined my husband today since he never really…read moreshares his full story. Nina, introduced herself as Nina and came over to give us a warm handshake. She already had us with the warmth she gave. As a senior we have more medical history to review and she wanted to know it all. She wasn't shy of ideas and suggestions and gave us referrals to guide us further. Blood was drawn there which is a personal plus. As written in other reviews the office is really nice and clean and it really was like those positive reviews that guided me to this appointment. A true professional and look forward to my appointment next.

I had a follow up visit with Nina today. As always, I leave her office feeling secure that she is…read morelooking after me; she is always so thorough. She is truly a wonderful person. Thank you, Nina and staff! Linda Sottosanti

I believe that this was a good experience. I went in recently to check if I fractured my toe. I'm…read morenot sure if it was from dancing and/or when my chair rolled over it. Just pain from the top every time I tried to apply pressure. The front desk staff had me fill out paperwork on an iPad and it was pretty straightforward. It was have been about 5-7 minutes of forms. I sat down and was able to be seen by a physician in 15 minutes. I bought a book to keep myself busy, because my mind was racing. I was panicking thinking how will I walk around if I'm in major pain. I walked in to the room. My blood pressure and stats were taken, and a doctor reviewed my symptoms. I was able to discuss how much it hurt and she was able to press each toe to figure out if I needed an X-ray. I was impressed with the level of precision with the radiologist who took multiple radiographs. He was professional and helpful. It was later than I found out the news. I felt relieved to hear that it wasn't broken, yet the physician handed me a special shoe to wear to keep it protected. The medical team worked together to bring some ease to my day. I appreciate my visit today and felt better with all their care. It was so calming to hear it's probably going to be a few days of the Velcro shoe and then back to normal. I would recommend this place if you are like me and potentially need to get an X-ray.

Their phone / appointment staff are some of the rudest, least helpful people I've ever heard of…read more If you can go there in person and avoid calling them, go for it (the staff in the actual location that treat/help you in person are great, luckily) - but avoid getting on the phone with them at all costs. My wife has a foot fracture and was trying to schedule a follow-up appointment for a specialist, that the CityMD Urgent Care set up for her initially. She called them today to ask if she could be given an appointment a bit closer to home for us than what they'd initially set up - and was told that there might be another option in Queens. We asked for the address of said place in Queens. Kinda important, since we're dealing with a foot fracture and can't move around super easily. At least the block or thereabouts. The lady on the phone flat out REFUSED to give us the address, despite being asked THREE TIMES "please let us know what the address of this place is, so we can see how to get there". Every time she'd avoid giving us a straight answer, almost aggressively. Somehow, someway, the person on the phone simply would not provide a geographical location/address - and doubled-down by telling my wife "if you don't make a decision now, and if you have to cancel the appointment, you'll be in trouble later". We'd completely understand if there were some rule or regulation keeping her from giving us a street address - but she never mentioned anything along those lines. She simply tried to be as unhelpful and rude as possible. Absolute sham of a service, almost malicious incompetence on display. Hope other CityMDs have better staff.

Great front desk and professional staff The wait has…read morediminished greatly. Facility very clean. Sanitizer available.

Excellent staff I worked in the medical field so refreshing to see a medical office in Jackson…read moreheights with such a pleasant attitude and professional environment. Hope they stay around. Great place.

The worst place you can go to. I went and asked if I get can a covid test and they had a doctor…read morecome to see me and didn't do anything but I got charge like $550 for the visit even with my health insurance. The Spanish doctor doesn't seem know anything much. I'm not sure if he is even a doctor. Avoid this place like Covid

The best care I had from Mr Mohammed for doing my blood test I was so relaxed looking forward to my…read moresixth month annual checkup and blood test. The best office experience I ever ever had in my entire life. From Mirelaljesnjanin

Came to here for a medical test for immigration form I-693…read more Con: This place only accepts cash. I had to go to a nearby bank to get $325. No credit cards or checks accepted. I did get a receipt though. Somewhat expensive, but I got all the shots hassle free. Pro: professional and courteous staff, knowledgeable, and revisit for reading was quick

Que seria de mi salud fisica y mental sin los amigables consejos de la Dra. Ares. Una excelente…read moreprofesional, gran carisma, un oido para tus necesidades, una voz de aliento en momentos dificiles. La recomiendo a ojo cerrado. La espera es larga en semana pero el sabado es mas rápido el servicio. Como sea vale la pena la espera. Los asistentes de los doctores y front desk son amables y atentos.

To be honest, I was scared of writing a review because it would probably affect my…read moretreatment/service here as this is/was the doctor I go to. The first thing that I would say is that there is no reason to book more than 4 patients in one time block. I understand you want to group double book to provide extra care to patients but the fact that there is four of us within the hour waiting is absurd. Doctor offices usually have a long wait time but an hour plus is too wild. Another reason I feel really scared going here is the front guy made me feel ashamed when he asked "what is the reason for your visit"? And I said general checkup, and he asked; what else? And I had to whisper it and he made me repeat it and he repeated it louder for the whole room to hear. HIPAA doesn't exist here. I'm in absolute anger and waiting 5:30pm til 8:30pm with appointment is wild to me. On the brighter side, the medical assistant that checked my vitals was very sweet and patient. Please change how you do things around here as you aren't really respecting people's time. I feel so sorry for the elders having to wait 2+ hours to get checked. Don't over book, please be considerate of people's times!! And please don't screw me over as your patient just because I spoke my mind.

Everyone in every department is so nice. I've been going here since I was a baby. Professionals…read morethat are extremely kind and capable!

My husband went to see the DNP Kim and instead of making him feel better, she was asking him like…read morehe should know the answer. He injured his leg and she made him feel that he was his fault. I mean, have compassion and let him feel that you heard him. Not the other way around. However, the receptionists were nice and accommodating. Scheduling was easy too. Let's request for good Doctors because we deserve the best!