Poor customer service. I had waited over 8 weeks for a scheduled appointment reaching out multiple…read moretimes and they were not responsive to my request or could give me any answer as to when I would be on their schedule. My neighbor raved highly of them but their customer service was far from acceptable. I am a big supporter of small local business - a simple response in saying "we cannot accept your business at this time" would have left me more inclined to look elsewhere with an open door to them and not red list from future use. I have reached out to another company and was greeted with clear communication and timing as to when my services will get done.

There are not many companies these days that have the high standards of this company…read more Enrique and his crew are professional, prompt, more than fair pricing, clean up is immaculate. There is no job too big or too small. I will never use any other company. Excellent, highest rating possible.

Adolfo was very responsive to my inquiries. The quotes are very fair and the work was done quite…read morefast. He removed 2 trees for me. I would definitely recommend him.

I had a birch tree that was overgrown and had branches overhanging our roof and a large honey…read morelocust with a ton of dead branches in the backyard. I requested quotes from 3 companies and scheduled appointments. Adolfo was the first to give me an estimate, he arrived at the scheduled time and inspected the birch. He recommended that it would be best to take the tree down and grind the stump because it was infested with carpenter ants and was leaning towards the neighbors yard. He gave a very reasonable estimate to take down the birch grind the stump along with another stump and clean up the honey locust and a crabapple tree. The second company never showed up for the estimate. The third company arrived on time but may have spend less than 5 minutes getting me a quote never mentioned anything about the carpenter ants I accepted Aldofo's estimate and was placed on the schedule. About a week later I received a phone call the day before that they would be onsite at 7am the next day. Adolfo and his crew arrived early and were already working at 7am. They quickly took down the birch tree and started on the honey locust. His crew also removed any dead branches on any additional trees in our yard for no additional cost. Adolfo and his crew left our yard cleaner that it was before they started. 5 star company, will be doing business again with him and will recommend to anyone needing tree service.

I'm very happy with this company performance and quality…read moreThey replaced my broken concrete steps and did a tuckpointing of my chimney and house walls. All work was done quickly, accurately and for very reasonable cost. Highly recommend this company!

Part of the sidewalk/walkway to my house was badly broken, and another part was sinking. In icy…read moreconditions, it was getting treacherous. I got several quotes to fix the job. Most of them wanted to do more than just the damaged area. Dariel was not only the fastest to respond, he was also the most affordable and flexible about what needed to be done. The team, led by Maglio, were prompt, friendly, and efficient when doing the work. I'm very happy with the final outcome. It's not only safer, it looks a billion times better now that there's no deteriorating concrete panels in the middle of my yard. I will definitely use them again for future concrete work.

His employee crossed into oncoming traffic and hit 3 cars, totaling one of them. He tried to run…read moreaway but was caught by one of the drivers.. He has no insurance and is now pretending the truck was stolen (with yard waste in the back and the keys in the ignition) and the driver admitted the owner of the company was his cousin at the scene. Very shady, sketchy, lying, uninsured company.

Unless you are into being defrauded, find another service…read more.. I have used GTZ lawn care for my 3 rental properties over the last several years. Truthfully there is very little lawn at any of these locations and so it has been fairly low stress. Mainly cleanup and snow in the winter. But over the course of our engagement I quite regularly showed up at the properties to find that nothing had been done in weeks, I'd make a call and things would usually be addressed promptly. BUT it appeared I generally had to actually call them out. At the and of this season I had to call and prompt for a fall cleanup. The crew cleaned up the leaves at one property and then filled up my tenant's garbage cans AND the neighbors with the lawn waste. Yeah that was a big problem for me. I had previously showed great patience given the context...it's only a yard. right?...but Sadly , over the last snow on Jan 23 and 24 they simply failed to show...24 hours later and still nada. I have aged tenants out shoveling the snow because the people I PAY fail to arrive. When I suggested via email that they need to arrive with greater haste or I'd need to find another service...I was basically told that I had an outstanding debt and I could shove it! Oh and there billing patterns are abysmal as well... So yeah my ire is raised...I was so patient with this unreliable service...shame on me. Find another option, why give your money away.

I called the company. Someone was supposed to call me back. No reply. It's hard to believe that…read morewhen you have somebody that wants to pay for work, you can't find anybody to do the work.

You couldn't ask for better, more consistent & dependable snow removal service and he helps with…read moresome the lawn care we can't tackle ourselves...all for less than what no-name landscaping companyies are quoting. Chose Roy's Landscaping they always get the job done right & make sure we are satisfied. Thanks guys for A+ professional assistance for well over a decade. J McHugh

We highly recommend Alejandres Tree Service! We have used him for many years. He cut down and…read moretrimmed several of our trees and our son's trees also. His crew does quality work and excellent clean up. We will only use them when needing a real tree professional at a very reasonable price!

Stay away from this company. He trimmed my trees. He did not complete the job and did not clean…read morebushes fully. i asked to finish the job for full payment. He threatened me over the phone sweared at me with F-words and come to my house, took pictures without my permission at my backyard. I called police and officers handled the situation. If you have any dissatisfaction from his service, they act like mafia to get your money but not doing the job. Go find another company who has good customer service.

Suffice to say that this business is not ethical. I gave them a chance, being myself spanish…read morespeaking and understanding how hard things are right now for our population. I got burned pretty bad. The project went over budget 3 times, first by 1K, then by another 750 and finally again by another 750. Each times a disingenuous excuse was given about personnel shortages and inaccuracy on the initial estimate. At the end I had to literally pay them to leave the project. I then found several weeks later that the previously agreed on underlayment for the mulch install was not installed causing a bunch of weeds to grow over newly installed mulch. So that meant another $2K out of my pocket but this time with a different contractor bc I would never engage with these guys again. Strongly advise to be very cautious and look elsewhere.

They did a fabulous job on getting rid of an invasive vine that was taking over my garden and mowed…read moremy lawn that had grown a little tall. I would recommend them for sure. Even without speaking the language they did a great job ! They used a translator that worked perfectly

Requested a quote through thumbtack. Scheduled to come by between 4-5 pm, but nobody showed up and…read morenobody responded back to my texts. Any company that ghosts you during your quote can't be trusted. Not sure this is a legitimate company.

I recently had damage to my home and there were a number of overhanging branches that were from my…read moreneighbor's tree. I had a sense of urgency due to impending storms. No other provider in Chicagoland was able to provide the turnaround that Tony from Sofia's provided. They came Thursday afternoon and the limbs were cut by Friday afternoon. It was a big job and they were careful, clean, effiencient and fairly priced. I now have a "go to" service for an area with a lot of trees. Highly recommended!