Christopher was a pleasure to work with. Very patient, great listener, took the time to make notes…read moreabout the work I needed as well as explained their process and offered recommendations. Accommodated my crazy schedule, and when I had questions about the work his team performed (which was great -- I just had some questions as a first time homeowner), he took the time to come out, listen, and answer thoroughly. Would absolutely use them again and recommend without hesitation!

I hired Earthwork Tree Services because I was afraid of a large, rotten maple near my home. I have…read moreleft home when high winds threatened, and I wanted my family to be able to sleep in their own beds without that fear. My card has now been charged $2,275, and the maple is still standing. I want to be clear: I am not blaming the hardworking crew who showed up. They were skilled tradesmen, treated me well, and repeatedly confirmed that getting this dangerous maple down was the right call. I trusted them and would work with them again. My concern is with management's responsibility to make clear commitments, organize the work, and resolve an unfinished job. The maple was the reason I called. The company recommended removing two additional trees they considered questionable. I trusted their professional judgment and understood from our conversation that their bid for a day's work would cover what we discussed. They removed those additional trees and cut some branches off the maple, but never finished taking it down. Had the maple been removed first and the additional trees left for another day, I would not have this complaint. Instead, the suggested additions were completed while my original safety concern remained. It's like hiring someone to fix a leaking roof, accepting their recommendation for new gutters, and being left with new gutters while the roof still leaks. The workers may have done good work, but the company still hasn't resolved the problem you hired it to fix. They had my credit card on file and processed the $2,275 payment while the maple remained unfinished. I called to discuss it, but that concern was not resolved before the charge went through. I was then told it would cost another $2,275 to return and finish--a total of $4,550. When I questioned that cost, I was given another company's phone number. I couldn't comfortably afford the first payment outright. I relied on credit because addressing this danger mattered to my family. Now I'm paying that charge off, still facing hotel stays when high winds threaten, and being asked to find another full day's payment. I acknowledge the work that was completed. I'm asking management to acknowledge what wasn't: the original reason I hired them. Running a trustworthy company means taking responsibility when a customer's main concern is left unresolved. The crew cannot settle this billing dispute or decide whether the company returns without another charge. That needs to come from the owner. Please contact me and arrange a date to finish removing the maple without an additional charge. I would welcome the chance to update this review and say management listened and made things right. I trusted your company to help protect my home and family. I'm asking you to follow through.

Had a tree that was threatening to fall on our house. Ben and his crew were completely slammed…read moresince we just had one of the worst wind storms I have ever seen. Even sobhe still made it out that day to have a look and gave me his bid. The price was more than fair. The next day him and his team came in like a well oiled machine. They made very quick work of the job and did an excellent job.

Came out in the afternoon to work on two trees for $800. They were obviously tired. One gentleman…read moregot out of the truck and laid flat out on my neighbor's lawn. Would have been fine, though, had they done a good job. Both trees still have dead limbs. Really disappointing.

We've live in Bellingham for almost 30 years and had MANY different companies take care of the…read moretrees on our 5-acre property...a mix of cedar, spruce, hemlock, large and small leaf maple and alder. Tangled Roots is the best group we've ever had out...reasonable quote, on time, organized, top-notch equipment, efficient...and they cleaned everything up so our property looked amazing when they left. As they cut, trimmed, chipped and secured a large number of trees on our property, Melvin and his crew worked very well together...and they all seemed to be enjoying their work as well. We have found our tree company, for all of our future arborist needs. OUTSTANDING!!

Amazing job with my parents' property in Bellingham. From the bid to the actual job, I was…read moreimpressed with how professional and personable Mel was. He and another in his crew showed up on time and it was fun to watch as he climbed up and used pulleys on the branches, while his teammate "cleaned" as branches dropped straight down. They also removed a smaller tree. The price was great for 2 trees, the work was done quickly and I truly appreciated the clean-up.

Fantastic experience start to finish! The guys who showed up to remove the tree were fast, polite…read moreand cleaned up the area afterward. And the cost was very reasonable. One of Compete Tree Care's competitors quoted us 3x the amount to remove the tree and they were not willing to grind the roots afterward because the equipment was "too big to get through our fence's gate." William went the extra distance and got the root grinder into our yard despite the challenge and did exactly what we wanted. Thank you for the great job! We're very happy with the work, the service, and the cost.

William Sorgen is not an ISA Certified Arborist, despite what the Complete Tree Care website says…read more Complete Tree Care is owned and licensed by William Sorgen. His website includes the logo of the International Society of Arboriculture (ISA), making it appear that he is an ISA Certified Arborist. You can verify the ISA credential on their website. On the same site, you can find actual ISA Certified Arborists in Whatcom County. Obviously hiring someone with this certification is no guarantee that you will have a good experience. But if you're searching for someone to work with, finding someone that represents themselves honestly is probably a good place to start.

I shared pictures of an incident on my social media sight. I wish I had those pics to post here…read morealso. Shortly after complaining to the Pro Grass company about their workers urinating behind the garage.. at least that's what it looked like... and the fact that when they turned around it was obvious they were putting Mr Winky back in his hiding place; anyway.. after that complaint they started blowing all the yard debris onto my front porch area. This is sooooo unprofessional. I would not recommend Pro Grass for any business especially if there are young.. and older.. children running around.. which there are and were plenty when the obscene displays were happening. I cannot stress enough that I don't trust them and I'm certainly not recommending them.

These guys are good! My grass was super long and they got my yard looking AMAZING again! Nice and…read moreready for my open house and I let using them till I moved out! They are super responsive and I love the online autopay! I hated having to stop my service when I got out of my house cause they are so great! Reasonably priced and way better priced than a lot in town! They always showed up, got to work and did a great job! Thank you guys for all you did for my yard!

Augustino promptly met with us & gave us an estimate. After we agreed, he requested a deposit which…read morewe supplied & he gave us an estimated start date. He did not show up on the estimated start date & we gave him 2 weeks & waited for him to contact us. When I called him after 2 wks, he asked me to text him our address & he would call me back. He did not call back. I called again the next day & the call would not allow me to leave a message. I then texted him cancelling the job & told him I would stop payment on the deposit. The following day he called & apologized. I said I did not mind the delay as much as I DISLIKED the lack of communication--no text, no call re: delay & no response when I called-texted to follow up. Told him I cannot have a job done by someone who does not communicate by text or call!!!

Amazing hard work - we had over 1.5 acres of blackberries and they are now gone. Garcia and his…read moreguys did an incredible job, professional, showed up on time, and got the job done. Am so happy with the land now.

Top Hand Timber and Tree Service provided us with an outstanding price, and did the work…read moreefficiently while providing a high quality of service. Todd and Brian were very responsive, polite, and professional.

Brian came to our house to assess our trimming job and made some good suggestions. He offered…read moreoptions, pricing, and his opinions without pressures of up-charging. We decided to remove a couple trees and trim some others. He was easy to work with, flexible with our schedules, and he arrived on time with his partners. They too were very cordial, friendly, and considerate. They had to work around quite a lot of landscaping and kept it all in tact and cleaned up after the job -- like they were never there. Our neighbors appreciate the added view, and we appreciate the additional sunlight we'll gain. As a local Realtor in the area, I often meet people in need of quality services. I would be happy to recommend them to my friends and clients. Best Wishes! Bonnie Upham 206-353-5580

We have been using Lost Arrow for over 5 years now and just used his service yesterday. Like many…read morehome owners we have trees that span into our neighbor's yard. John is always extra careful when pruning as to make sure there is no damage to the property and that the tree looks great for us and our neighbor. John was initially hired to save our very old cherry tree, which he did, and has helped it thrive over the years. He also trims our maples and birch trees and answers many questions about the health of our plants.

John does a superb job with our Maple tree in Bellingham, and our Black Walnuts in Seattle. We've…read moreused him three times thus far and plan to continue with him into the future. We've used other arborists with mixed results, but John is very thorough and pays attention to detail. Excellent work ethic and knows trees! I highly recommend him.