It's rare to find excellent customer service any more but I found it with Jose and his landscaping…read morebusiness. From scheduling a free consult to completing my project, everything was done professionally and efficiently. Jose took the time to really listen to my issues and ideas and provided his professional advice where needed. He showed up exactly as scheduled and provided a quality end result. If considering landscaping services,I hope you will consider using Jose. I'm so glad I did.

This year we decided to add steps and weren't sure how we wanted them to be designed. Jose came out…read moreto our home and provided a wonderful design that we couldn't have imagined on our own. Jose is very knowledgeable and detail oriented. Their work continues to be top notch and we were left so impressed by how our steps came out. WOW!!! Don't think twice, call their office and set up an appointment, Mirella will help you get scheduled. She's so nice and wonderful. Jose and his crew will show up on time, leave your home nice and clean once they're done. Both Jose and Mirella ensured our complete satisfaction.

Worst communication ever ! Got their business card from a nice worker of theirs doing a job at a…read moreneighbors house. I Texted as directed to get a quote...no response. A few days later I called and set up a day to get a quote. Texted additional info as requested during the phone call...no response. Day of appointment for quote, I sent a text to confirm time...no response. They never showed for appointment to give a quote. Was I blocked? All texts went through blue (iMessage) and last text I sent saying thanks but no thanks due to no show & was green. Who knows but I don't have time for poor communication when I'm planning to spend a good chunk of change. Good luck to anyone who hires them.

Carlos and his team were phenomenal. They were all so professional, clean, quick and did an amazing…read morejob. Everything we could've asked for. They put our whole backyard in our new build home in less than a week. We would recommend them to everyone!

Fernando with Alejandres Lawn Care did an amazing job on my lawn. The grass was overgrown and the…read moreflower beds were overrun with weeds. He promptly responded to my yelp request for service and scheduled service with me quickly. The price for the work I requested was definitely of great value as well. 5/5 will gladly do business again.

So I contacted Alejandres Lawn Care by leaving a voice message to call me. Instead the number…read morelisted text me. I asked if they could verify themselves with their phone number because I had called 3 other companies for a quote and they said, who did you call, without even answering my question. I was recommended by chatgpt as this being a "cheap, friendly, service". Well, they are far from friendly. Very rude and disrespectful, not professional at all. Texting a potential new customer without speaking to them is not the way to do business and is very lazy.

Quick response to requesting a quote...gone my landscaping job done faster than expected and the…read morework turned out great!

Edwin and his crew did a large sod job for me and did excellent work. Prep was done quickly and the…read moresod was laid right after. To this day our backyard looks amazing. I'd recommend Pimentel Landscaping!

We have had trouble with the gate they installed. I think it is too heavy. The gate will not close…read more My husband has reached out to Ernesto at least three times. Ernesto asked for a video around a month ago. We have not heard back from him! This is horrible customer service!

I hired Elite Landscaping in late September 2025 to perform a full sprinkler inspection and repair…read moreany broken or misaligned components throughout my property. During the initial walkthrough, Ernesto suggested converting my backyard drip system to an above-ground sprinkler system. I agreed to this upgrade. Ernesto brought a crew to perform the work but left them unsupervised. The project took two days, and I was later informed via text that the job had been completed. Upon returning home, I found my backyard in shocking, unacceptable condition. The black lava rock in my in-ground and raised flower beds had been buried beneath dirt or scattered in piles throughout the yard. Some of my yard décor had also been damaged. When Ernesto returned that evening, he expressed surprise at the condition and acknowledged the work had not been completed properly. He subsequently had additional lava rock delivered and attempted to restore the backyard landscaping to its original form. In addition to the landscaping issues, his crew caused significant damage to my irrigation system. Multiple in-ground sprinkler valves were broken in both the front and backyard, and a water line was damaged, resulting in water flowing into the street. Ernesto requested that I pay for replacement of the valves, which I refused, as the system was fully functional prior to his team beginning work. He later returned to repair several underground leaks that had resulted from the installation. In late February or early March 2026, I discovered that none of the backyard sprinklers--including those servicing the grass and flower beds--were functioning. Due to recent rainfall, the issue was not immediately apparent. When I notified Ernesto, he claimed the issue was due to a faulty timer and suggested I would need to pay for a replacement. I declined, as the system had been fully operational prior to his involvement. As of today, March 27, 2026, I have now confirmed that the system is improperly functioning in the front and backyard areas, including all of the flower beds. Many sprinkler heads are either overspraying well beyond intended areas or spraying in the wrong direction entirely. Additionally, the system design is causing excessive water pooling in several areas due to improper sprinkler head selection and placement. As a result, I have been forced to hire a new landscaping and irrigation company to redesign and repair the entire system in both the front and backyard. For the record, I only paid 50% of the original quoted amount, which, given the extent of the damage and incomplete work, and that I now have to pay a "qualified" business to restore everything, was an amount more than the value of the services Elite Landscaping provided.

Alex from Cervantes tree service is the best he and his crew clean everything up nicely and took…read morepride in workmanship and protected our and neighbors house as they removed several trees from our property. we would definitely hire again if the need arises. Alex was prompt and arrives as promised and made sure we where completely happy. he and his crew went above and beyond. I will definitely reccomend Alex Cervantes tree service for those looking for tree cut and or removal.

Won't honor quotes. Doesn't respond. Makes up stories about delays in service…read more Seems to be an ongoing trend.

We had a great experience working with this team. They recently completed the monthly landscaping…read moreservices we requested, and we were very happy with the results so we're looking forward to keep working together! What really stood out was their communication throughout the process. They were attentive, responsive, and very helpful, always making sure our requests were addressed and everything was taken care of properly. Their professionalism and willingness to assist made the entire experience smooth and easy. We truly appreciate the quality of their work and the level of service they provided. We would definitely recommend them to anyone looking for a reliable and attentive landscaping team.

His team did a good job with our Bermuda grass install in our backyard a couple months ago. I…read morewanted to wait to do a review to ensure the sod took. His communication could improve and be a bit more organized and professional when it comes to providing a written estimate and receipt. Everything was done via text and phone calls. I like to have physical records of home improvements and purchases. I requested a receipt and never got it.

Quick to respond. On time. The issue is I have a very small back yard area. I even said that I knew…read morethis is a very small job for you guys but I would love a quote to spruce up the back yard. There is no pool and no major things to work around. I said no big stuff just make it more appealing. My quote was $81,000!

The absolute BEST! We recently finished a pool build and backyard facelift with Monji and we have…read moreZERO bad things to say. Aaron was wonderful to work with, always prompt and was fantastic with communication throughout the whole project. He also made some smart and beautiful recommendations to us for our pool build (like steps the entire entry length) that created stunning results. The foreman on the job Jorge was there every single day checking the work of all contractors on the job and he made sure the work was PERFECT! Total build time (which included demo of our large above ground pool and deck) was just under 8 weeks! No delays and we still have at least a month of summer temps to enjoy our new pool. CHOOSE THIS COMPANY! Work is 10/10 and they stand by it!