I've now had the pleasure having 3 different service experiences at Drive Street with Gene and I've…read morebeen floored by the amazing commitment to customer service, satisfaction, and dedication that Gene and his crew put into their work. Gene restored the front end of my 2016 Ford Fusion Hybrid when I'd bought it from a dealer and it had an undisclosed accident. He worked with me to stay within my budget and communicated every step of the way. When I was ready to have more work to restore it a year later, he didn't hesitate, staying in my budget. When the car had mechanical issues that were outside his scope? He referred me to his dad's garage up the way who treated me just as kindly and helpfully. This year I brought him my moms old Suzuki after she got in a fender bender. He searched high and low for comparable parts (they weren't made anymore) and did a fantastic job and kept things in budget. Can not recommend Gene and his crew highly enough. Will always refer, and will always be a loyal customer now.

Amazing customer service and even quicker response time. My trunk latch broke at midnight in full…read morepanic I did a quote through yelp. They were the first and only to respond top of the morning. Brought it by and quickly made the repairs. I was so scared of an expensive replacement, some body shops I called said they would probably have to replace the whole thing. They seem very trusting and said they have a mechanic shop as well. Will be looking into their other maintenance services. Location is a big plus too!

Communication, integrity, professionalism, punctuality, quality of work. Best service I have ever…read morereceived. Excellent value and you can't even recognize where our car was dented.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.

Found Groveport Service Center through yelp. Communication was fast and easy, and they were able to…read moregive me an appointment to install a carbon fiber front splitter. Installation was perfect and VERY reasonably priced (less than half what other places were quoting). In and out of the shop in just a little over an hour. I'm coming back to have some more carbon fiber body work!

Billy was great to work with. He made sure that my car was fixed right…read more My car looks better than ever. It was in bad shape when I took it in. It looks brand new now. I highly recommend Groveport Service Center.

Great communication, timely service and fair quote. I am very happy with my experience at Pagani's…read moreDowntown Car Care.

The owner is very honest and reliable. Service is always thorough and I never second guess or leave…read morewondering if they were trying to pull a fast one over on me. Unfortunately we have had that situation at other shops before. Whether it's an alignment, detail, frame issue, re paint or other issue they always complete the work in a timely manner. The service here is top tier and something to be proud of. I value this shop and the knowledge the individuals working there have. Price is affordable and convenient. Highly recommend

I had an accident in February and had my car taken to Perfection One. I understood the amount of…read moredamage would take some time to repair. But in May I started getting the run around and hearing "our goal is next week to be done". I didn't get the vehicle back until August and then it had 6 warning lights on the dashboard lit up. They wanted me to take it like that! They kept if for another month and I finally got it back in September. The sliding door button didn't work; there are 2 globs of putty stuck on the carpet that can't be removed and scratches on the interior dash panel. Since there was no way I was taking it back, I kept it. Now in late September, my air conditioner went out and when I took it to a dealership, they found that the coolant line was up against the drive belt and wore a hole in the line. Without them knowing it was in an accident, they told me they have only seen that happen when someone has done repairs to the vehicle from an accident. That cost me $900 that they should take care of, but I will never take anything back to this business even to get the air conditioner repair done under their warranty. I would rather pay the money than to have to ever deal with this business again. If I could give them a negative star I would.

First, my experience with Kenny, the auto service advisor, was good. He was communicative when I…read moreconnected to check on my car and always transparent. What started in late April as a complete a respray of the roof, front, and rear bumpers of my E39 BMW M5, ended up being a replacement of both bumpers and a trail of poor finish and quality control work by the team assigned to my job. When I finally was summoned to pick up my car after about four months, I arrived to find a broken sunroof slide panel (wasn't that way when I dropped the car off), a broken fog light, a missing front bumper seal, a broken A Pillar cover, a poorly refinished front bumper and downright unacceptable pre-delivery detail. Even Kenny called out the poor quality control for the delivery and he quickly acknowledged all of the issues identified. After another month or so, I called several times to check on my car And was finally told it was ready for pick-up. I was unable to make it to the shop prior to close on Friday, so my vehicle was left out over the weekend. I was in the area of the shop on a Sunday, so I stopped by to find outside. I inspected my car to find a crack in the front bumper. I sent Kenny a text notifying him of the issue. On Monday, I arrived at the shop when they opened and again, spoke to Kenny. By this time, I ended up having to work with Codi, body shop manager. The did the right thing and ordered an OEM bumper from MAG, which took some time. In the end, Codi was absolutely terrible to deal with. No customer focus or awareness at all. You'd think after all this, she would be apologetic and understand, but nope! In the end, I check on my car and learn it's ready. Stop to pick it up and immediately noticed the sunroof slide shade is still broken and the fog light is still not operable. Kenny sends my car to the back to have the light addressed and tells me there is little they can do for the shade, which he stated is a known issue. Kenny parks the car in front, leaves it running and tell me it's ready. I walk out to find about a 2" scratch down my left rear door, which is suspect was intentionally don't by a pissed off member of their shop because of all that went wrong with my car. I was so made and frustrated that I didn't even go back inside. The only way to effectively deal with an experience like this is to not give them my business in the future and share my experience. I've had to take some time to cool off before penning this review, but hope it enlightens others.