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JRod Travel Services

5.0 (1 review)
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3 years ago

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LUXE Travel Management

LUXE Travel Management

4.7(57 reviews)
3.9 km

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

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LUXE Travel Management - Florence

Florence

LUXE Travel Management - Matera

Matera

LUXE Travel Management

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Worldair Travel & Tour - Company logo and their website

Worldair Travel & Tour

2.8(17 reviews)
4.4 km

I should give this place negative stars. My parents have been long time customers of this place…read morebecause of their language barrier and us unable to help out when we were younger. Due to the coronavirus outbreak, my parents had to cancel their flight because: 1) One of them is immuno-compromised from cancer treatment couple years ago AND both of them are over 65 years old, which is at high risk for getting infected on a 12 hour flight in a confined space. 2) They were going back for my wedding which I had to cancel because it was more than 200 people gathering - a policy recommended by CDC during coronavirus outbreak. 3) We even have asked for a doctor's note to help explain the situation. Not even expressing their understanding, they complained about how their business is hurting and that they have to charge my parents $80 for admin fee and $200 for airline change fee PER PERSON. No help whatsoever and did not take time to try to negotiate with the airline for exceptions (the $200). We even let them know we already called the airline and they said they are able to waive their change fee of $200 but need to hear from travel agency because we booked through the agency, but this company kept saying they don't believe it but they can try if we "insist". What a way to protect their customer of OVER TEN YEARS. I told them I have no choice but to file for travel cancellation protection from my credit card and then the original rep that was helping me, without telling me, just handed the phone to her boss, who continues to yell at me for saying they are unable to help with any charges and we have to cover all the costs. I even asked her if we can just push our dates back to end of the year when the outbreak is probably more stable and she did not even consider it. A selfish, for-profit only company that does not care for their customers. I DO NOT recommend. avoid at all costs and book directly with the carrier.

Probably the worst experience in my life. Booked a non-refundable flight without my discretion.read more

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Worldair Travel & Tour
Worldair Travel & Tour
Worldair Travel & Tour

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Expedia Cruises- Laguna Hills - Maybe the best trip we've had, 19 of us on the RCL Navigator of the Seas, 19 people 6 staterooms, don't try this with out a great TA!

Expedia Cruises- Laguna Hills

4.9(30 reviews)
14.4 km

Arranging a tour or cruise can be confusing and difficult, especially with so many competitors all…read moremaking similar claims. We chose Expedia to travel to Europe this year. We ended up picking a Princess Cruise and related land tours. Dave Branson is our consultant and he took it upon himself to arrange the cruise and our land tours and flights. He did a superlative job. One can only hope that a cruise meets the expectations that the advertisements often pique. In our case, Princess came up short, being that the ship seemed to be out of date in terms of decor and amenities. Food was also inconsistent. The tour advisor cannot be blamed for the failings of the cruise line. Without Dave Branson our experience would have been far different, and probably much less enjoyable.

You can't beat Expedia in Laguna Hills. I love a cruise…read moreship, the luxury, the service, the engineering marvel, the ocean, the food the entertainment. I've been many times for over 25 years and booked direct and with travel agents. Direct is ok for something simple, you know the cruise line maybe and maybe repeating a trip...say Carnival for the Christmas weekend to Ensenada...but my experience is that the pricing is the same whether buying direct from the line or buying with a travel agent. The travel agent gets a small commission from the line, obviously but they are buying at a discount so the pricing is consistent whether buying from the travel agent or going direct. But what you get FOR FREE from the travel agent is often invaluable in the form of advice about a particular line, the cruise, the ports, where on the ship you want you state room and a dozen other question that these experts to provide. The team at Expedia Laguna Hills is great at this. Old school customer service, actually answering the phone personally and helping you RIGHT NOW, not a website, not endlessly clicking for answers you can't find, real answers when you need them. Dave, Chris and others are responsive, knowledgeable, experienced and very easy to understand, very hard to find in our modern world and so great to have them right here in Orange County.

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Expedia Cruises- Laguna Hills - The Azamara Journey fits nicely into the Corsican capital.

The Azamara Journey fits nicely into the Corsican capital.

Expedia Cruises- Laguna Hills - Sailing out of Manhattan on the NCL Getaway April 22, day one of 15 transatlantic to Ireland!

Sailing out of Manhattan on the NCL Getaway April 22, day one of 15 transatlantic to Ireland!

Expedia Cruises- Laguna Hills

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Cali Travel - Europe tour

Cali Travel

4.3(72 reviews)
14.2 km

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

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Cali Travel - Europe tour

Europe tour

Cali Travel - Sakura - Japan tour

Sakura - Japan tour

Cali Travel

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JRod Travel Services - travelagents - Updated May 2026

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