Wanted to say how much I appreciated the professionalism and concern Herman exhibited when he…read morepicked up my car after an accident. He understood how important the car was to me and made sure we discussed where I wanted it delivered. He was prompt, quick, thorough, and helped make sure my trunk lid was secure. He also sent photos of the car and late night drop off envelope after it was delivered. I just appreciate the peace of mind that comes with good service, especially after a stressful insurance claims process.

Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well…read more Highly recommended!!

I was on my way to Disney with the family and my tire blew out. I called L.i Roadside Care who I…read moreused almost a year or so now, to see if they knew anyone in the area. Luis actually was in in the area and was able to take care of my issue. On top of that the last tire shop I went to, kept my lug nut key so I didn't have it to take off the rim. Luis had all the right tools to get me back up and running.

Luis was so nice and got my car back to me very quickly. I cannot recommend them enough!!read more

Greg was amazing. I wasn't very close by, but he was willing to come help with a tire that had…read morebeen flattened by a nail. Quickly fixed it right in the driveway, and at a price that was beyond reasonable. Highly recommending this guy! Thanks again, Greg!

Service was professional and fast…read more I needed a flat tire repaired on my Honda Accord and called Speedy, which went to voicemail. Greg (the owner) called me back right away, took a few details, and was on his way. He arrived about 20 minutes later, quickly found the puncture, repaired the tire, and provided a receipt. From my initial call to completion, the entire process took about 45 minutes. I was very pleased. Compared to the hassle of using a spare and then going to a tire shop, waiting, and paying for the fix (btw, their prices have gone up) this was zero stress, quick, and very convenient. I was back on the road in no time.

I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

What you looking for in a mechanic is always honesty and professionalism. Matt with tow flow has…read moreboth in abundance. He took care of me and really helped me out. I was out of town on business and had to leave my vehicle in the Ocala area and was nervous as can be about getting the mechanic and Matt certainly didn't let me down he's good to go. The process was smooth and easy pricing was up front and fair and a video recorded and didn't do nothing I didn't ask for and communicated very effectively the whole process.

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Charged $175 to improperly diagnose a mechanical issue and told me to order the parts and fix it…read moremyself. Took the old parts to the dealer who said the parts were fine, it was a vacuum leak. I brought that possibility up to Manny who dismissed it without even checking if there was a vacuum leak. If you want it done right, call someone else.

"Service was rushed and not done correctly. My car is still having the same problems, and now the…read moremechanic won't answer the phone or return messages. Very unprofessional. I do not recommend based on my experience."

Too expensive only to pull my car. Never use this company again. I will not recommendread more

been trying to get a receipt from this guy for over a week. Barely speaks English, keeps saying a…read moremistake was that will be fixed. If you plan on trying to get your insurance to reimburse your towing charge, do NOT use SCH!