Absolutely great company. The owners and staff were great with getting us started on where to go,…read moreand our Tritoon was clean. When you leave their dock its only minutes to go to the Boldt Castle, docking there is free and simple. Its about 30 min by pontoon to get to the Singer Castle also free docking and easy. Be sure to rent an extra day if you want to stay out past 5PM! It's easy to lose track of time on the water when there is so much to do! There is a gas dock not far at a state park that was easy to dock. So all of that to tell you that renting from this location is just perfect!

Normally, when we go on vacation, and we are able to rent boats we never pass up on the…read moreopportunity. We have rented pontoons boats so many times from so many places. I can't even begin to count. "Aqua Mania", hands down was absolutely one of the best places we have ever rented a pontoon boat from. Everyone I spoke to was very knowledgeable and friendly. Their pontoon boats seemed like they were brand new and really in great working order. Our boat would fit 12 people ( but who wants that) They took the time out to make sure we were completely comfortable on the boat, plus gave us some great tips about where we could go on the river for what we wanted to do. We wanted to do some fishing, swimming plus site see. Nothing is better than being able to control what you want to do on the river for the day. We had a fantastic time!

The only redeeming feature of this place is the view--and even that can't distract from how poorly…read moremaintained and unsettling the rest of the experience is. Finding the entrance was like a game of hide-and-seek gone wrong. There's no signage, zero lighting, and walking back at night from the main street feels more like the opening scene of a horror movie than a relaxing vacation. It's eerie, deserted, and downright creepy. The restaurant? Only serves dinner--no breakfast, no lunch. Good luck figuring out when it opens, though. When I asked the teenage staff at Pointe Grill, they stared at me blankly before going back to fishing and smoking off the dock directly in front of the entrance. It was like interrupting their hangout spot, not asking a simple question as a paying guest. The property itself is in serious decline. Dirty, dank, and reeking of cigarettes and mildew. The smell hits you immediately, as do the scattered cigarette butts littering the grounds. It's clear that upkeep is not a priority. To their credit, the front desk staff were friendly and welcoming--but that level of service unfortunately doesn't extend to the rest of the establishment. The rooms with a view of Boldt Castle might sound romantic, but step inside and it's like walking into a forgotten relic of the 1970s. The decor is outdated to the point of being uncomfortable: mirrored walls, an aging jacuzzi, and cheap, bubbling vinyl flooring that looks like it was installed by someone's cousin over a weekend. The door to our room didn't even seal properly--it looked like it had been kicked in at least once, maybe more. The balcony was filthy, crawling with bugs, covered in vines, and in desperate need of a power wash. The railing was rickety and rusted--definitely not somewhere you'd want to linger with a drink in hand. As for amenities, the hot water took a full ten minutes to arrive, which felt symbolic of the overall experience: slow, neglected, and not worth the wait. For the price per night, this place is a complete letdown. It feels more like a rundown roadside motel than the getaway it pretends to be. Skip it. There are far better options in the area that actually care about their guests--and their property.

I did not like having to walk all over the place to eat. We even had to leave the hotel room to go…read moreto the swimming pool in the winter. It's no fun. I don't recommend this place hair all in my Jacuzzi tub., we came on the weekend that they were jumping into the water, the polar bear challenge so the man directed us to a side road to park because he said the parking area for the guest. We're all taken by just strangers nobody that belong to the hotel so me and my husband had to walk a half a mile with our bags in tow unprofessional

Rented boat for five days in June 2025. Boat was not cleaned when we picked it up. First boat was…read morefull of ants so they moved us to another boat. No ants but not cleaned. The boat was a quality boat and ran well. Do not like that they put large signs on the boat advertising Wagoner's pontoons. I didn't think that we would be a traveling advertisement.

Girls' week at the island and the weather was grim. Tim gave us a clean boat and then saw how…read morehesitant we were with the high winds. He actually chauffeured us over to the island at no extra cost!!!! We arrived dry and safe! That was some service! We love Wagoners! This is our 4th year and the boats,service and location are outstanding. I recommend Wagoners 200%!!

So, so much good stuff about The Ledges. We stayed in the Harbor House, one of the twin, floating…read morehouses. It was lovely. It was pleasant to watch the "small" boats coming in and out of the harbor while hanging on the deck. Nearly all of them were respectfully quiet and waited to turn on their speakers till they were a distance away. Even more fun was watching the freighters go by on the river. The grounds are lovely and well maintained. The view from the small section along the shore was stunning, with sunset views of Boldt Castle. The pool was clean, fire-pits were well stocked, and there were plenty of sturdy outdoor seating areas. I am not sure if Nick is the owner or manager, but he answered all of my pre-trip questions quickly and accommodatingly. In person, he was friendly and helpful. There were several thoughtful touches in the house. For example, a lovely cart to help transport our luggage from our car. After rearranging the furniture a bit, we had enough space to be perfectly comfortable. I was so close to deciding on five stars (especially to balance out the low ratings here...which I have a hard time understanding). However, a few things: The windows of our bedroom were filthy with bird poop (I imagine they are very tricky to clean and can only be done occasionally). The doors, floors, and table tops were sticky (from cleaning products, maybe?). The road has a dangerous, curving blind hill. I'm not sure anything could be done about it, but it is important to be aware of it when approaching. Out of the control of the owners and managers is the attitude of the neighbors. They appear to believe that it is acceptable to blare music from early morning till late at night in an attempt to keep the geese off of their yard. The ridiculous volume and the flood light shining at The Ledges were shockingly rude, but not the fault of The Ledges. Overall, I'm grateful for an absolutely beautiful spot to enjoy a lovely long weekend with our friends, and would likely go back. Thank you Nick and the rest of the staff!

Cute little cabins looking into the st Lawrence. It's a slight hike into town but doable. Very well…read morekept grounds and rooms.

The best RV park we've been to. The views are wonderful, everything is clean and the spaces aren't…read moreright on top of each other. There are spots next to the water but we wanted a spot we could pull right through. The campground is perfectly situated on the water, close to Alexandria Bay and super close to a Price Chopper. I can't say enough about this wonderful park!

Swan Bay is the best RV resort that we have ever been to! From the full hook ups and even concrete…read morepads to the amazing amenities and being right on the St Lawrence River! In the 3 years that we have used Swan Bay - we have found the staff to be very friendly and eager to make sure that our every need is met. My family and I love Swan Bay!

Boat was old, slow and stalled 4x taking out of the dock and stalled 2 more times on the river…read more Employee did not instruct our family of shale rocks that are not marked and did not give us guidance at all which resulted us hitting shale. Had to pay for the propeller for repair which was expected. Stuck on river for 2 hours and after our boat was fixed on the river, we had to tow the work boat back that also hit shale and broke down. Got $50 off the daily rate because boat was dropped off half hour late but only had 2 hrs on the prior to breaking down. experience no thanks to the terrible old geezer of a boat and zero training or guidance. Do something me and my family didnt do. Read these reviews, they dont lie. Gave them a 2nd star because of the $50 I got back. Still cost $500.

Don't rent from here! Came an hour late to boat launch, due to our original boat having mechanical…read moreissues. Didn't bother to call us until I left a message asking where they were, then called us back to say there was an issue. We agreed to a pontoon boat instead , they did give us a discount but the boat was gross. Mildew seats, torn flooring, undersized motor, expired registration sticker....when we returned my husband told him the boat shouldn't be on the water as it doesn't do well in rougher water. Owner gave $25 off-terrible customer service!

We received very good service from Chalks. My Waverunner would not start last year. We took it to…read moreanother shop that kept it all summer and when it was returned would only go half speed and sounded rough. This year we took it to Chalks. They examined it quickly to determine if parts needed to be ordered. In going through the checklist the mechanic discovered an improperly attached fuel injector....something 'accomplished' by the other shop. Got it back in one day! It is a 2 hour drive but we'll worth it for their service. And it runs better than ever.​

A few years ago we barely made it there with a wrecked prop & they replaced it quickly. Three…read moreweeks ago a family member visiting Clayton for 1week had an issue with their boat. A Clayton marina wouldn't even take the time to look at it, & that has happened to us in the past. But Chalks did & replaced a solenoid quickly so they were back on the water. The lack of service by the Clayton marina cost them a potential jet ski sale because none of our family will ever go back there.