If you're fortunate to have a fine instrument, you want to keep it in the best condition possible. Every piano requires periodic maintenance, and when put-off, problems become not only more serious but more expensive to repair.
As a professional musician, I need a technician, like a doctor, to provide a thorough examination and diagnosis of any issues. I tried three tuners after moving a Steinway M from Manhattan to the Cape in 2001, before I found Jim Pfeiffer. And since my 1985 Grotrian concert grand arrived in 2004, he's kept this exceptional piano in excellent shape.
Jim recently replaced the felts in 15 dampers in the mid-low range (where there are 2 strings per pitch) that were causing the sound to ring after releasing the pedal. He ordered parts to match the originals, glued each one, and reinstalled the dampers. No more ringing!
My ear can tell me when a tuning is needed, but when technical expertise is required, I'm glad to trust the recommendations of a reliable master technician. read more
