This Michaels is the BIGGEST joke! The customer service here I would love to say it's horrible but…read moreit's literally nonexistent unless they're accusing you of stealing. I did self checkout, had a couple voucher (enough to pay for my one item), checked out and clicked emailed receipt. I walked out I was getting started down and said "thank you." They didn't say a single word until I was then followed out to my car saying "umm ma'am can I see your receipt?" I said "yeah sure it's in my email." She then went "oh.." I then told her that she could have a little customer service and say "bye" to people as they leave. I WILL NOT be returning back to this Michael's at all. How sad is it that I spend enough there to cover it in vouchers then get accused of stealing. Below is the receipt with the time stamp of what time they accused me of stealing.

I was hesitant to go to this location because of the reviews. However, my experience today doesn't…read morereflect the rating at this location. Trish was very helpful! The prices on the fabric are very reasonable. I intend to be a repeat customer.

My consultant Sheryl had the patience of a saint. She looked at invitations with me and then went…read moreback through them when my mom got there. We took forever and she never made us feel rushed or uncomfortable. She was helpful, knowledgeable, kind, and professional. They also have a cute little gift shop with picture frames, small bridal party gifts, and other keepsakes. I bought some items that day and will be going back for more. I would recommend Invitation to Party to any of my friends or family for their stationary needs.

Invitation to Party did my wedding invitations for my April wedding. They turned out more beautiful…read moreand unique than I could have ever imagined. We were having a destination wedding, so there was a lot of information that needed to be communicated to the guests in the invitations. They came up with creative solutions so we didn't have to have too many separate cards in the envelops or spend a fortune on unnecessary extra cards! After the first proofs came through, there were a couple minor changes that I asked for and they executed those changes with no trouble at all! I got so many compliments on the invitations and am so grateful for the work they did. Will definitely use Invitation to Party again in the future!

Sarah and her husband are wonderful in taking pictures for any occasion! So easy to work with! They…read moreare always available and patient in shooting a photo session during a stressful time for me! They become just like family and even follow-up after the photo session! This is not a relationship that ends after the photo session but with a couple that continues for a lifetime with pictures that will capture precious memories for years to come!

From the owner: We are proud to be RVA's only vendor dedicated to creating beautiful, custom wedding and event…read morefavors. We were honored to provide place cards, favors, table numbers, menus and the seating chart this year for WTVR's "Wedding In A Week" giveaway! We recognize that every couple's vision for their wedding is unique. We enjoy working with their inspirations to create items that add that "something special" to their wedding day. We look forward to speaking with you and helping you add your unique touch to your wedding and reception to make it an event that will always be remembered!