I received wonderful guidance from Cait today regarding my new engagement ring. She provided care…read moreand advice for my jewelry as they cleaned it for me. I felt like I was in good hands! I will return for maintenance and cleaning as needed. Thank you!

Always a great place to shop. Very kind to us after the Tubbs Fire. Even when I went home to…read morePlacerville I met someone who recommended ER Sawyer.

There is a reason why this business gets an all star ratings and is in the top tier…read more This store came highly recommended by a client of mine. I randomly walked in off the street and they accepted me on a busy Saturday afternoon with open arms. The helped me with my grandmother's rings I inherited after she passed away. I chose not to sell them but instead have them sized to fit me. They took their time explaining my options and helping me with the best fit. They made me feel at ease and didn't rush me through the process. I brought all of her old paperwork from Meyer's jewelers from 37 years ago and the owner Terry was familiar with the people who sold my grandmother her rings back in the 80s. It was like something out of the time vault and the connection was made. The best part of all, they're super pet friendly and my big Belgian Malinois was invited inside where he was loved on by the owners and staff. I highly recommend Olde Towne Jewelers.

I've gone to Olde Town Jewelers a couple of times, and am very satisfied with their service. My…read morefirst visit was to have a quick/casual appraisal of some old rings I inherited--they didn't charge since I didn't need a formal estimate. My experience there was much better than with someone I won't name across the street...Another time I came in with several gold items to sell and they bought them for a fair price. These people know their business, and I feel they're very honest. They also have a good selection of jewelry for sale. Great store!

Spent $5k on wedding bands here and it was worth every penny. Very high quality pieces and…read moreexcellent customer service. When I accidentally scratched up my platinum band I came in and they polished it up for free the day of to accommodate the fact that I no longer lived in the area. Thank you Mark Allen jewelers! I will return and definitely recommend.

After posting this review and a similar one on The Knot, I was informed that the owner, Mark…read moreAuerbach, formally disputed my review in an attempt to have it removed. That speaks for itself. Rather than acknowledge or apologize for his behavior, he chose to challenge the feedback. During my visit, alcohol was present in the store and referenced as part of the customer experience. Combined with the way my concerns were handled, it contributed to an environment that felt unprofessional and uncomfortable. A high-end jeweler should be able to handle honest feedback with professionalism, not defensiveness or intimidation. Mark Auerbach still owes me an apology, and more importantly, future customers better treatment. I spent over $9,000 here and expected better. Customers should feel respected when raising concerns. Unfortunately, that was not my experience.

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

Lovely, hometown jeweler with an exceptional eye. Fantastic customer service, reasonably priced…read more You can't go wrong!

Great customer service and very good craftsmanship…read more The repair work was done quickly.

I bought a ring at first sight... It was quickly sized within a few days and I ware it proudly…read more.. definitely will return for my next purchase as the customer service was above and beyond any chain store...

Just needed a watxh battery but the woman working there was very enept n rude. Over charged me…read morebitches the while timethe berated when when i qustioned the price DONT GO THERE !!!!!

Five stars for Mark behind the counter. Super friendly approachable he got me taken care of and…read moremade me feel super welcome. Definitely will be back.

Mark and his team are exceptional! Their expertise in precious gems and incredible custom pieces…read moremeans you will never go wrong using them for all your jewelry needs!

THE BEST all around jewelry resource! I had been told that my 25 year old sapphire sapphire…read moreengagement ring could never be restored without recutting to remove minor nicks and scratches. Well BVJ took it in hand and polished and buffed and did whatever and I have an absolutely brand new looking ring!! Many happy repairs and purchases! Highest recommendation!!!!!

My late wife Dolly died 6 years ago, leaving me with the "Eternity" band with 15 diamonds I bought…read moreher decades ago. I suggested to my fiancé who was lifelong friends with Dolly that we sell it to buy nice wedding bands for our wedding. She suggested instead that we use the diamonds in our rings, thus keeping her in our hearts going forward. Ty and Bennett Valley Jewelers did a beautiful job creating our new rings with those diamonds. They are gorgeous, as well as lifelong reminders that "Though lovers be lost love shall not." (Thomas) We could not be happier with the results and cannot recommend Bennett Valley Jewelers more emphatically - beautiful work and a pleasure to work with!

Absolutely love this vintage jeweler in Windsor. We made a couple of purchases. So happy with them!…read moreTruly beautiful craftsmanship. I picked up a gorgeous opal that fit perfectly and I knew it was meant for me, and a really nice silver chain for my son. Brenden and the entire crew are incredibly helpful and knowledgeable. They are friendly, professional, and actually take the time to give you their full attention. You can tell they care about what they do. They also specialize in custom rings and use precision technology, which is really impressive if you are looking for something one of a kind. Honestly, it was hard to leave because there was so much beautiful jewelry to look at. Highly recommend stopping in if you appreciate vintage pieces and great service.

I went into Vintage Jewellers wanting to get some info on a certain piece of jewelry. I felt the…read morewoman who waited on me was very condescending. I was trying to ask questions and I felt she kept cutting me off, being rude in my opinion. Now the piece I was asking about may not have been worth thousands of dollars, but that didn't mean I deserved to be treated like I was beneath her. Being in customer service a bit of kindness and politeness.

We had such a wonderful experience here. I brought in my antique engagement ring with a very thin…read moreplatinum band that had somehow become badly deformed. We expected to leave it for hours or even days, but Mark was there and immediately took care of it in his on site workshop. He handled the ring with so much care and skill, restoring the delicate band back to its original shape. He also cleaned and polished it beautifully, and now it looks brand new again. We are so grateful and will absolutely be coming back.

Great experience! HONEST family owned business- all members very helpful, knowledgeable and…read moreresponsive. Pricing up front for ring sizing and appraisals. Work done in time promised. I will definitely return.