Awesome agent! They always take good care of me. They took out the time to assess my policies in…read moreperson to insure I had the right coverage. Thank you so much!

From the owner: The mission of the Henry L Hopson Jr. State Farm Insurance office is to serve the insurance needs…read moreof our local community in Centerville, GA. Our primary focus is to meet the insurance needs of State Farm customers by using a customer-centered approach in that we do. The office environment we create provides a non-pressure, family-friendly customer experience. Please stop by to get a quote and meet the team that cares about covering you and your future. License #: GA-455243

MY MAN!!! Very knowledgeable of the Insurance Business. Great customer service and prices for the…read morecoverage needed. I wouldn't get Insurance from anyone else without checking it with him first.

From the owner: To help customers achieve their goals by helping manage everyday risks, providing excellent…read morecustomer service, and building a relationship with the community through insurance education, financial services, and community support. License #: GA-3270630

My family has been insured through Andy Thomas's office for approximately five years. Throughout…read morethat time, our experience had been consistently positive, and we trusted the office to act in good faith. In September 2025, we discovered a leak beneath our home's foundation. From the outset, Andy Thomas and his first response representative, Dale, assured us that we would be taken care of during what was an extremely stressful situation. We were referred to a plumber, Hank Hankinson, who we were told had been used by the office hundreds of times for similar cases. Mr. Hankinson inspected the issue and confirmed that a cracked pipe beneath our bathtub was the source of the leak. The repair required removal of the bathtub and excavation through the foundation. This repair process took approximately two months to complete. Throughout September, October, and into November 2025, Andy Thomas repeatedly assured me that he would handle this matter internally and that my family would be taken care of financially. Based on these repeated assurances, I proceeded in good faith and relied on his word. The issue arose when Andy Thomas later informed me that he would not honor the portion of the payment he had promised. I was told that his "hands were tied" because my wife had submitted a claim with State Farm on the day the issue was first discovered. That claim was denied within approximately 10 minutes, without any inspection or site visit. As a result, despite repeated assurances over several months, Andy Thomas withdrew his commitment solely due to a brief, immediately denied claim. The total remaining balance is $1,907. I have already paid my $1,000 deductible and am now being required to pay the remaining amount that I was explicitly told would be handled. This situation represents a clear breakdown of trust. Verbal commitments were made repeatedly and relied upon, only to be reversed later. Regardless of internal policy constraints, the assurances given to me over a prolonged period created reasonable reliance and expectation. I am submitting this complaint so that this matter is formally documented and reviewed.

Andy Tom is the best! If trust were a currency, I'd be a millionaire thanks to Andy Tom and his…read moreincredible team at State Farm. For over 28 years, they've insured everything from my home to my car, my boat, my jet ski and even a rental property. Every policy came with unbeatable prices, lightning-fast answers, and that rarest of things: service that actually cares. I even tried to leave the state once... but like a well-insured boomerang, I came right back--and guess who I called first? Andy and his team, of course. Because when it comes to peace of mind and reliable coverage, there's only one team I trust. Thank you Andy Claudia and Priscilla!

The office and staff are very professional and provide great customer service! The whole staff is…read morehelpful and knowledgeable, but Jay's experience makes him such an asset to the team. He'll answer your questions and will do everything he can to make the process of getting quotes easy.

Ashlyn is very informative and has helped me a lot with understanding my insurance needsread more

I have been with Greenway Insurance for 30 years. My parents, now deceased referred me to Greenway…read morewhen I first immigrated to GA. Lewis is accessible, approachable, knowledgeable, truly interested in assisting one to find best, most insurance coverage for lowest possible price.

We have been with Greenway for 20+ years...Greenway Insurance is the best.. Lewis is our Agent and…read morehe is awesome...Anytime we have called to ask a question or a revision to any of our policies, we have never had an issue...Everyone there is more than helpful and goes out of their way to assist us with our needs...We have never had any problems with our policies. They have been excellent and we can't imagine letting anyone other than Greenway handling our insurance coverage. To us, Greenway is family... WE LOVE YA GREENWAY...Thanks. :)