My family has been insured through Andy Thomas's office for approximately five years. Throughout…read morethat time, our experience had been consistently positive, and we trusted the office to act in good faith. In September 2025, we discovered a leak beneath our home's foundation. From the outset, Andy Thomas and his first response representative, Dale, assured us that we would be taken care of during what was an extremely stressful situation. We were referred to a plumber, Hank Hankinson, who we were told had been used by the office hundreds of times for similar cases. Mr. Hankinson inspected the issue and confirmed that a cracked pipe beneath our bathtub was the source of the leak. The repair required removal of the bathtub and excavation through the foundation. This repair process took approximately two months to complete. Throughout September, October, and into November 2025, Andy Thomas repeatedly assured me that he would handle this matter internally and that my family would be taken care of financially. Based on these repeated assurances, I proceeded in good faith and relied on his word. The issue arose when Andy Thomas later informed me that he would not honor the portion of the payment he had promised. I was told that his "hands were tied" because my wife had submitted a claim with State Farm on the day the issue was first discovered. That claim was denied within approximately 10 minutes, without any inspection or site visit. As a result, despite repeated assurances over several months, Andy Thomas withdrew his commitment solely due to a brief, immediately denied claim. The total remaining balance is $1,907. I have already paid my $1,000 deductible and am now being required to pay the remaining amount that I was explicitly told would be handled. This situation represents a clear breakdown of trust. Verbal commitments were made repeatedly and relied upon, only to be reversed later. Regardless of internal policy constraints, the assurances given to me over a prolonged period created reasonable reliance and expectation. I am submitting this complaint so that this matter is formally documented and reviewed.

Andy Tom is the best! If trust were a currency, I'd be a millionaire thanks to Andy Tom and his…read moreincredible team at State Farm. For over 28 years, they've insured everything from my home to my car, my boat, my jet ski and even a rental property. Every policy came with unbeatable prices, lightning-fast answers, and that rarest of things: service that actually cares. I even tried to leave the state once... but like a well-insured boomerang, I came right back--and guess who I called first? Andy and his team, of course. Because when it comes to peace of mind and reliable coverage, there's only one team I trust. Thank you Andy Claudia and Priscilla!

This is def my preferred agency. They give me the best service when I have issues with a claim and…read morethe rates can't be beat. It is good Insurance companies, too, not some second rate never pay out stuff.

I've recently had the pleasure of working with Shay Singletary at Health Planning Associates to…read moreorganize a new group policy. I couldn't be more pleased with the communication and professionalism I encountered. Shay promptly addressed all my concerns and sent updates to keep me informed along the way. The process was smooth and efficient thanks to Shay's help.

We have been with Greenway for 20+ years...Greenway Insurance is the best.. Lewis is our Agent and…read morehe is awesome...Anytime we have called to ask a question or a revision to any of our policies, we have never had an issue...Everyone there is more than helpful and goes out of their way to assist us with our needs...We have never had any problems with our policies. They have been excellent and we can't imagine letting anyone other than Greenway handling our insurance coverage. To us, Greenway is family... WE LOVE YA GREENWAY...Thanks. :)

From the owner: Greenway Insurance specializes in providing personal service with professional insurance advice…read more We offer auto insurance, home insurance, renters insurance, life insurance, business liability insurance, business auto insurance, workers comp insurance.

Ashlyn is very informative and has helped me a lot with understanding my insurance needsread more

Great customer service!! Love Lori & her team. Amiee always helps me with any insurance question I…read morecould have

I highly recommend Joy Robertson to anyone looking for an insurance agent who is trustworthy,…read morereliable, and goes the extra mile. It's a relief to know I have someone like her in my corner.

I can't recommend Joy at Allstate enough! From the very first call, she made me feel like a…read morepriority. She takes time to explain options and helps customize the policy. No unnecessary fluff and helped redirect those funds to coverage that matters. Insurance can feel overwhelming, but makes the process simple. If you're looking for an insurance agent who is knowledgeable, professional, and treats you like family, look no further than Joy at Allstate!

Alex Barry and Brittany Are The Absolute Best & Love Their Customer Service. They try the best to…read moregive you best coverage for a good price.

From the owner: Finding cheap car insurance in Centerville, Georgia is fast and easy with Southern Harvest…read moreInsurance. Get a free car insurance quote in Centerville and compare quotes in minutes to choose the best car insurance policy for your needs and budget. Our Georgia licensed auto insurance specialists are ready to work with you to find the right policy, even if you have had tickets, a DUI, or need an SR-22. We are an award-winning insurance agency in the Peach state. It can get you insured at an affordable rate, regardless of your driving record. Call now to get a free quote online or visit our Centerville, 31028 office and start saving on car insurance today!