They were very accommodating that we lost our ticket stub for re entry and they quickly figured it out with very little hassle. The shuttles came every 10 ish minutes even during what seemed like off hours. They are literally a few blocks from the airport. read more

My ticket# 746-9573 (this was at your temporary parking space across the street from your listed address (which by the way would've been nice to have placed on your website on on your phone system beforehand so that I could have been better informed as to whether or not I wanted to proceed with using your company or not...(false advertising). 1.8/20/26 They're supposed to be open 24hrs, yet when I arrived early in the morning (3:30am / the time of my reservation), they were closed. I had to wait for staff to arrive. (again, false advertizing) 2. Being one of the first to arrive and since I have a full side pickup truck, I selected what I considered an optimal parking space so that I could back into it as I have difficulty parking my truck into, then backing out of tight parking spaces. (should be noted that the interior parking spaces within this temporary lot are so compacted together on all sides, that even a compact vehicle would have to execute several painfully stressful backing out manuevers to avoid hitting the surrounding vehicles). When I arrived that morning, I was told by the attendant that I could park anywhere I wanted, so I chose to back into in a spot where I was not close, but near the entrance. It also was situated such that I could back up to a fence area in a way that there would at least not be a vehicle behind me.) The spot I chose to safely back in my truck into, had other vehicles parked there as well. Some vehicles were backed in like mine while others were not. Another added benefit in this particular section was that there was more clearance on both sides of your vehicle & no vehicles parked behind you, making it more optimal for my full sized truck. (Again, I was verbally told that I could park anywhere). When I arrived back from trip (next day on 8/21), in accordance with thier contract, I called thier number to advise them that I arrived. They asked me for my ticket number which I provided, only to find out that they had relocated my truck into one of the interior parking spaces!!!!!, FACING FORWARD!!!, and in a very tight space where vehicles were tightly parked on all sides of my truck making it exponentially more difficult to manuever my truck out of there! What was the reason for this? I just provided the true picture of what transpired in the paragraphs above! 3. Upon my arrival to the airport and per the company's protocols, I called them to advise that I had arrived. I was directed to walk and proceed to a designated pick up area. I was the first to arrive. By the time their converted van-shuttle arrived there, were now 9 of us (including myself), waiting to board this altered looking van-bus. When they opened the door, there now were 3 more passengers already sitting inside the back area of the van, making it a total of now 12 people inside this altered van-shuttle! While most passegers had seats which were packed tightly, the remaining 3 passengers had to settle for sitting on wooden make-shift wooden platforms. There were absolutely no handrails to hold onto while we were commuting on city streets! There were no seat belts. They they ran out of luggage space stored at the back of this altered vehicle (which contributes to why there is limited space and unsafe conditions in the passenger compartment), One of the guys sitting on one of these crickety unsafe platforms, had to try to hold his own luggage which was on wheels! An agency if some sort should regulate this condition! We were packed like sardines within this unsafe vehicle. It shouldnt have been unsafe and over-packed like this! (They should have dispatched 2nd "van'bus"). I had used this company a handful of times before. NEVER, did they have to relocate my truck, they were really open 24hrs/day & thier van types shuttles were never overcrowded like this time! Wont be going there again and highly recommend anyone/everyone to not patronize this place. read more

They parked my car under a tree for a week. Birds pooped all over it. Ruined the paint in places. They said they would pay to have the car detailed. Never did. Also, drove my car across the parking lot to hose it off when we complained and they had the emergency brake on the entire drive across the lot. How do I know? I was in the car. Do not trust them with your car. Awful lot. read more

Joy Park Fly - Car covered in bird poop for a week. Ruined the paint in areas. They have completely ghosted us. - Parking Near Me - San Jose, California

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This place is very affordable and has a shuttle frequently. I had to leave my keys with them and they have signs to take pictures of your car before . Overall I'd use again read more

Been using this family owed business for the last ten years. Best and most affordable of site parking in San Jose and just the nicest people. Shuttle runs to the airport very efficiently and frequently. read more

Don't do valet here. I have two toddler car seats in my car and yet they smoked cigarettes in it and it smells like cigarettes and I can see Ash all over my car. I've been trying to air out my car, but it smells pretty strong still. read more

Drop off was easy with friendly attendants, we had to give our car key b/c they move cars around - not a problem for us. It was a quick shuttle drive from lot to SJC. Upon arrival back to San Jose, we waited ~25 mins after we called requesting the shuttle pick up. There were so many other people waiting that we had to wait ~10 minutes for a second shuttle. The first and second drivers were very apologetic. Upon arrival to the lot, our car was brought out to the front of the lot. We parked in the lot ~5am on a Tuesday and returned about 11pm on a Wednesday. The price was good but I will try another off airport parking lot in the future. read more

Horrible service. Took an hour from San Jose airport to get a few blocks to my car. Manager said it never happened before. This was one too many. Never will I use this service again read more

I parked my car starting 11/26/2025 to 11/30/2025 at 1610 N 4th street San Jose Reservation number. 12051802 and my car was damage, even though the parking facility is not at fault I cannot get a call back from anyone to see if they have video of the incident I was told. Y an employee that the entire facility is monitored. But as of today 12-4-2025. I am unable to speak to anyone. read more

Joy Park Fly - Damaged to my Tesla model 3 rear left fender and bumper. - Parking Near Me - San Jose, California

We've been parking here every time we fly through SJ, and the process has always been smooth. I have noticed though, that even when I pay for indoor parking, my car sometimes ends up outside. Not sure if it was ever moved indoors, but overall, I'd still choose to park here again. read more

Impossible to talk to anyone, they do not respond to emails. They say you can cancel your parking reservation at any time and get a full refund. read more

My experience has been pretty well here. As someone who travels 30 weeks a year I started using them recently. The space is safe with staff and very well priced. If there is a con it's maybe the wait time in getting picked up when you land but other than that it's a great spot to leave your car for the price. I use to always just leave my car at a friends and uber but found this is much more convenient. I plan on using them a lot more moving forward. read more

Was good but they add a $5 airport fee without mentioning it. Not that it's much but still. Parking was fine and shuttle service to and from is speedy and reliable read more

On their website they claim that shuttles run every 5-10 minutes but we waited for 40 minutes to get picked up after calling them 3 times from San Jose airport! It is a bogus business. Do not trust them with your time or your car! When the dude finally came he dared to tell that there was a shuttle that already came before we arrived at our pickup spot. That was a complete and total LIE! It takes them 15 minutes to arrive at the airport and it took us 5 minutes to walk to the pick up spot. How can he claim that they arrived, waited for us in less time than it took us to walk there when it takes them 15 minutes just to drive to the airport!? So after waiting for 49 minutes instead of getting an apology we received a big fat LIE! Disrespected and abused. Never use this crap business! read more

Joy Park Fly is an efficient economic parking option operating outside of the San Jose Airport. Their shuttle service to and from the airport runs about every 10 minutes or less. For departures, entering and parking are very fast. For arrivals, instructions are straight forward: once you pick up your luggage (if applicable) and walk to the pick location (as instructed on your ticket), call Joy Park to let them know you arrived. You should be picked up within 10 minutes. In our 30 plus trips using them, our average wait time was 4-5 minutes. read more

Joy Park Fly - Shuttle Bus inside - Parking Near Me - San Jose, California

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Used this place in March 2016 - great price. At drop off, immediately upon arrival, we got out, gave them the keys (for valet), went straight into a shuttle van and got to the airport in about 5-6 minutes. So fast in fact, that forgot that we left both a camera and a kindle in the car. A week later, we arrived at airport, called them, they told us where to go to wait outside for pickup. It did take about 20 minutes for a empty van, because the first van that came by about 5-10 minutes after calling was already half-full (where did those people come from? is there an earlier van stop?). Anyway, the guy seemed apologetic, and said another driver would be by soon. It was no big deal to me, because after reading the early reviews, it seemed that it takes longer on the return part of the trip versus the start part of the trip. Anyway, next van came and got us and another family. Got back to the lot, us and 2 other groups waited about 5 minutes and we got our keys and the car (with camera and kindle untouched)! All in all, a very uneventful and smooth parking arrangement. - I would use them again. read more

It's one of the cheaper parking options for SJC and I've never had a problem with them. Over the years, I've parked here a half dozen times and haven't seen any issues. The do note: "Please take pictures and video of your vehicle before you depart". Yes, damage happens. It sucks, have I had it here? No. Have I had it other places? Yes. Has it happened as bad as the 1* review say? Thankfully no. I hope they got their stuff settled. I do suggest whenever you park and rent a car, take pictures of all damage (or lack thereof) so that way when you get back. You have evidence with timestamps. The shuttle works okay. They are pretty prompt but the seating is more like a plank mounted to the shuttle. So it's a bit dicey but it IS a short ride. My biggest chuckle was last time, they overloaded the luggage area and the driver couldn't get the latch open. He kept trying to force it, thinking the door was just jammed (think like you have a front door that looks at the sun. You have to push the door to get it to latch). But it was that one luggage fell on the latch on the inside. Poor guy spent about 5 minutes trying to get the latch to go . He just needed to push it more. Personally, I still love parking at the Double Tree the most but not at 2-3x the cost. read more

Generally excellent service but shuttle wait times are USUALLY long. Staff are friendly and helpful. The online airport parking reservation is easy to use and convenient. read more

Relatively easy check in process. I paid ahead directly on their website and provided the confirmation number at the check in kiosk. We self parked in the back. It was fairly tight parking and also only a couple spots available when we arrived on a Wednesday afternoon. A shuttle comes every so often to transfer to and from the airport. Reading some of the reviews here, I'm crossing my fingers that our car doesn't get damaged due to the tight parking. Will update when I return and pick up the car. read more

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Flights out of the Bay Area can be pretty inexpensive. Keep adding to the convenience by parking at Joy Park Fly. Shuttle service is available 24/7 and all of the staff are sooo friendly. Get your reservation online and you are set to go. They offer coupons so next time your parking will be even cheaper if you can believe that! read more

Easy reservations and bus was left quickly. Best price around. I have used them for years. read more

The fellows helping with luggage, having car ready upon return! My favorite place to park!

The parking lot is very old and tight. There is no organization to it and not much room to park. We waited 15 min after parking to get a ride to the airport, and 30 minutes once we returned to get a ride back. The shuttle on the way back didn't seem to have air conditioning and it felt really warm. I won't be using this lot again. I guess ya get what you pay for, as it is very cheap. Lesson learned! read more

I decided to park here for my 4 day trip to Seattle because it was cheaper than taking Lyft/Uber to the airport. I downloaded their app, picked my dates, and paid for my parking. Self parked my car and had to give my key to the attendant. I was told by another patron you give them your car keys because they will move it for you later behind their gate that they lock up. They have a shuttle to take you to SJC and will pick you up. Once I landed back in SJC and waited for my luggage at baggage claim, I called them for pick up. Got my luggage and had to walk to #11 on the center island to wait for the shuttle. Waited less than 15 minutes and and my car was ready for me when we arrived. And not one scratch on or in it. Will use them again! read more

Joy Park Fly - Pick up info - Parking Near Me - San Jose, California

Great airport parking for SJ. First time using this location from a recommendation from a friend. Located off of 4th street, near apartments & some warehouses. Close to 101. Reserved online, checked in quickly & they advised me where to park. Keys handed to them, pickup ticket was given. Shuttle was quick to airport and perfect location, took less then 10 minutes for drop off as driver was racing for the Indy 5000. Make sure you save ticket as pick up info on there. Pick up location shuttle area 11, if by terminal B. Texted and called to let them know I was there. Took about 15 or so minutes for them to arrive. They verified ticket # Inside shuttle. Once back, Got my car keys at little kiosk & they pointed me to my car. Car was ready to go but door was unlocked. Everything seemed to be in place so didn't worry. Total price for 3 days was less then $40. read more

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Love Joy Park and have parked here for my SJC biz flights for years. Shabby chic. IYKYK.

Thank you for another great experience Joy Park Fly. My family always uses Joy Park Fly when flying in and out of the San Jose airport because it's the most budget friendly, friendly service and easeful lot around. We also really appreciate the cold water they offer. I highly recommend! read more

Always park here when we fly out from San Jose, I've been using them for years now. Never go anywhere else.. close to airport, nice staff and easy process. read more

To park your car at the airport they charge you $30 a day and who wants to pay that? Not me! To park at "Joy Park Fly" it's roughly $10 a day after taxes and fees. They provide a shuttle to and from the airport which runs 24 hr/day. The check in process was quick and easy. You show up, show your reservation and they hand you a card that you need to hold onto during your trip. Parking is done by the customer, not the staff and it's first come first serve. By the time we showed up there were very limited spaces. My biggest gripe about this parking option is the tight parking spaces and the trash scattered throughout the parking lot. I was worried about leaving my car in this lot after seeing how others were parked crooked or really close to the line, leaving little room for others to open their doors comfortably. No damage was sustained to my car, however, I do not think I'll be using this lot again. Overall, the value is great but this place just wasn't for me simply because of the risk. read more

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Love this place! Easy to book online, park, shuttle to the airport and shuttle in the return. Five stars are because upon return I asked my moronic 15-year old son to put my luggage in the car, he failed and we didn't realize until we got home. I called them and they stored my luggage until the next morning when I picked it up. All items were accounted for (even my burrito). Great excuse to make my son wash my car. Thank you! read more

I parked at this location during the Thanksgiving holiday. They requested my car keys as I was parked there for 3 days. They thieved-away my car's registration, cash , proof of car insurance, and my air buds. I contacted the manager but never received a call back. read more

Called 4 days in advance to cancel a reservation. Women on phone said it would be taken care of. Called back a week later and told the same. It's been over a month, and no credit yet. Will take my business elsewhere. read more

When I returned from the airport I had a flat tire. The gentleman at the kiosk spoke to another employee and he said he would be right over with one of the air compressors to see if we could fill it. The guy gave me a "look" that made me feel like he wasnt interested in helping. So I called CSAA. During the 30 minutes I waited, the "guy" never showed up. I also had a samll dent and when I tried to get help with that, again, I was told someone would come and no one ever did. I have parked here in the past however I will never park here again. And I had photos about the dent. read more

I love this location for parking when I fly out of San Jose. It is convenient, and close to the airport. I use airport parking. com for an excellent rate. This last time I opted for the self parking price. It was a bit more affordable. I believe about $8.00 a day. It was an outside spot, but I didn't mind as I was only traveling away for a long weekend. The location is easy to find with google maps and is located right off the freeway a few blocks. The parking lot is gated and I believe someone is always on site. The only minor concern I had? Taking the shuttle back from the airport to the lot, it was PACKED! No Covid distancing. Everyone was wearing masks, but...omg, to be in close proximity with so many strangers, was a bit unnerving. Yet, I still chose 5 stars. I have never had anything but a good experience parking here. Cheers and happy traveling. read more

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I've been going there for years and last weekend I paid for indoor parking which I have done for the last 4 years. Indoor parking is $2 more and I have always drove my vehicle inside and parked it myself. This time, they said they were going to park it themselves inside the building. So I trusted them, and right before our shuttle came, I asked them again if they were gonna park it inside and they confirmed they would. When I came back, as I drove off I noticed my windshield and vehicle was full of water spots because it had sprinkled over the weekend. They LIED to me because it was obvious my vehicle was left outside!! Do not trust these guys!!! I will never go here again!!! read more

Now that my home airport is SJC, I really enjoy using Joy Park Fly! I've used them for airport parking about 5 times in the last year and have had a fairly positive and consistent experience. + $6.99 / day - super cheap and definitely less expensive than taking ridesharing apps to and from the airport + It's easy to make a reservation via their website. They send a confirmation email that you can bring physically or digitally for an equally seamless check-in at the lot + Shuttle departs the rental somewhat frequently and is only a few minutes from SJC. Only had a couple of times where this took a long time - Pickup process is a tad clunky: you text a number that [your ticket number] is at Terminal A or B, which just prompts you to call them no matter what. (Which makes this step kind of pointless) Once you call them, though, you tell them which car to have ready and that you're waiting at the right stop. They then send a shuttle to get you / others - If you try to contact them on social media or their email, they flat-out don't respond Overall, this is a solid, no-frills service to use to inexpensively get to and from SJC and store your vehicle while you're away. read more

Shuttle service is useless. It doesn't save any money or time if I have to take an uber to their lot. They claim shuttles every 20 minutes and shuttles on demand. I've used their text service and called their line multiple times. They assured me 15 minutes ago the shuttle was 5 minutes away. But after an hour waiting I'm done. read more

No one at the guard shack so we went in to find out how to use this place. Greeted by a guy who complained we didn't stop at the shack with no one there . After that we parked and got on a shuttle with a friendly shuttle driver so this was fine after we got on the bus. They have our keys and hopefully we get back easily to our car. If so I will give it another star. Gave it another star as they picked up nicely late at night and so glad they are open 24 hours a day! read more

Convenient parking but workers are not organized and rude. They tell you one thing then switch and mock you. First and last time trying this place. read more

We were packed into a van with no windows to go to the airport. It was like they were taking us to prison. My wife cut her hand on a sharp piece of metal getting out on the treacherous step. Returning we were picked up in a normal van that was so crowded people were sitting in benches and standing in the aisle. The driver was speeding and swerving dangerously. We had a small infant in a carrier on the floor. There were small children and elderly standing hanging on for dear life. When we were dropped off at the car park the driver sped away with his tires squealing We will never use them again after using them for 10 years. They have cheapened everything up with reduced trips and crowded worn out vans read more