Joy is a treasure - very professional yet so personable you feel as if you've made a forever friend. As a realtor, she excels in the knowledge of her trade AND is always one step ahead in her game plan with new home listings. My husband & I had been working with Joy, looking for our Paradise dream home for 3 years while periodically vacationing on the Big Island of Hawaii. While home on the mainland we'd do online searches looking for that perfect home. Joy kept in touch, offering suggestions, answering questions and researching homes that interested us. If we found a house we liked online when we were off island, Joy would 'show' it to us by doing an actual walk through video conference with us. She would show us in detail the inside and outdoor areas of the house. While vacationing in February 2020, we found a beautiful home for sale that was just what we'd been looking for. Joy took us through, our offer to purchase was submitted and THEN the world jumped into total chaos with COVID-19. I was doubtful a real estate transaction could even take place at this time of unprecedented uncertainty. With a positive attitude and having a knack for great time management, Joy was tenacious in keeping all matters on point & deadlines met, leading the way through the entire real estate process and ordeal with total success. Even after the closing, she continued to check in and help us tie up our loose ends. Thank you so much Joy for helping to make our Hawaii dream come true. read more