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    Joy Childcare

    3.0 (4 reviews)
    Closed 7:00 am - 5:30 pm

    Services - Joy Childcare

    Multiple children care

    Single child care

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    3 years ago

    Awesome place to enroll your children! great staff, great environment, and great curriculum!

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    6 years ago

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    12 years ago

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    10 years ago

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    All About Kids Childcare & Learning Center

    All About Kids Childcare & Learning Center

    (8 reviews)

    I have nothing but positive things to say about AAK! We enrolled our daughter (21 months at the…read moretime) about 4.5 months ago and our son started at 14 weeks back at the end of January. We've been extremely pleased so far with the care they're receiving. Our daughter is really thriving. She transitioned from an in-home facility, so it was a big change for her. They do such a great job of balancing letting them play and go wild while also keeping structure and learning. She naps well, eats well, plays well, and is constantly learning new things. Her teachers have also been a huge help recently with potty training! The teachers in her class are on the younger side and have the energy it takes to run around with a bunch of two year olds all day Our son is doing well too! He's been napping well, he's getting his bottles on time, and is a pretty happy little guy every evening when we pick him up. The primary teachers in his classroom are ladies who have likely already raised their families. They are very loving and affectionate and also have the patience it takes to deal with crying babies most of the day A HUGE selling point for us is the camera system. Personally, I cannot even begging to put a price on the peace of mind I get from being able to check in on my kids whenever I want. Whether I am just missing them or want to check in for other reasons (has my daughter peed her pants and had to change clothes today? Ha) it is really really beneficial. Each day we get a paper for each child that says when they went to the bathroom/had their diaper changed, when they napped, when and what they ate, etc. For control freaks like me, this is great. I'm a "the more information the better" person. Anytime we have had comments/suggestions, they've been addressed and implemented immediately. For instance, we asked if our daughter's teachers could give us more feedback on her days and they immediately started writing little "high/low" recaps on her papers for us. We asked if they could give her a late afternoon/early evening snack to help with her "hangriness" on the car ride home and that same day they started an additional snack. Long story short, we have most certainly not been disappointed with our choice!

    Overall not a great experience for us personally. Some teachers are absolutely amazing (especially…read moreinfant room and age 2) but the preK room was a mess this past year with a ton of turnover from the teachers to the point where I didn't even know who was in my child's classroom. Then one teacher decided to hit on my husband which made him super uncomfortable and he refused to do dropoffs for quite some time. My kid is far from perfect which we know and understand but they had me convinced there were serious issues at play so we put my child into therapy and had them tested for ADHD and personality/behavior disorders. All the tests came back negative and the therapist and counselor couldn't figure out why we were there since my child was considered a normal 5 year old testing boundaries and understanding feelings. My child has attended many birthday parties and they are always praised for being the best behaved child there and we have few to no issues at home. All poor behavior seems to be related to AAK. There are cameras in the room so you can check in often but the teachers rarely have control of the classroom and they are often on their phones which I brought up to the front desk staff multiple times to no avail. The high turnover for the room also results in teachers with various discipline styles and not always age appropriate. I have saved all communication with the center and I have an email from the center telling me that they believe in ignoring bad behavior which is why they don't talk to my child when they are upset. While I understand the concept, this often led to escalation that could have been avoided by verbal communication and respect. One discipline action was to have the child write "I will not disrespect my teacher" over and over again.... Did I mention this is a 4&5 classroom where they can't read yet? In another example After the news shared about a school shooting my child came home and said that the teacher told them that happened because kids didn't behave!!! I was furious on that one as my child was convinced misbehavior led to getting shot. When my child was finally expelled for violence we never received a written letter nor an incident report but instead were just told on the phone that my child wasn't welcomed back. The other parents and I have a group text and no one heard the same story of what happened and I still don't know what all happened that day (I imagine the truth is somewhere in the middle of what the center, the kids (including the other involved student), and my own child have told me). Based on the other reviews on here I imagine the daycare will reply back back blaming me and my child as they usually do but I just recommend any new parents talk to other parents before enrolling and talk to parents with children in the upper classrooms who have had experiences. We were there 5 years before my child was expelled and as a result I also pulled my second younger child which is a shame because they loved their teachers. But I just couldn't risk them ending up in the same situation as the older sibling. If you do go here I also recommend Not letting your child move up classrooms early as they get bored quite easily and routines are the same. My child was in the last classroom since 3.5yrs old (even though its a 4&5 room) and they were learning the same things at 3.5 as 5.5yrs so there is no division in the class for different coursework based on age or intellect. We have since moved to a new daycare and my eldest is doing amazing!! They are being challenged intellectually, have had no behavioral issues, and are loved by their teachers: Either the change in centers changed my child or nothing about my child changed but the issue was with AAK. I debated posting a review but its important that parents to talk to parents. Everyone will likely have a different experience and I'm sure some people will have a wonderful 5 years there but this was just our experience and even if we are an outlier I felt it needed to be shared.

    Gingerbread House Childcare Learning Center

    Gingerbread House Childcare Learning Center

    (2 reviews)

    Westwood

    Gingerbread house lied and claimed my statements were untrue, but I have the email evidence to back…read moreme up: "I was informed on April the 25th that as of April 29th, Gingerbread House would no longer be able to provide care for my son Robert due to staffing issues. Even though they were the ones who terminated care, I was sent an invoice for the the week of the 29th. Due to the settings in the phone app the daycare uses to take payments (Brightwheel), I was unable to remove the automatic payment or payment method. I called and left a voice-mail the morning of Monday April 29th informing the daycare of the issue and requested they stop the payment. That call was never returned and the payment posted. After not hearing back from the daycare for a few days, I sent an email on Wednesday May 1st, detailing the issue and requesting they issue the refund and remove my children from their system. I finally received a response on May 2nd asking me to provide a Venmo or CashApp to their personal cell phone to have the money refunded, which I'm not comfortable with. I chose not to take the conversation to her personal cell phone, as that seems shady to me. I know that it is possible to post a refund through the Brightwheel app, as I have been in contact with them as well. They have reached out to her on my behalf, sending her the instructions on how to refund me and remove my children on her end. I replied to her email asking for her to refund through the Brightwheel app, and pointed out my children were still enrolled with autopay still on and asked again for her to turn this off and remove my children from her system. I have not received any response. On May 4th I was sent another invoice for the week of May 6th. I reached out through email again to attempt to get my refund and have her remove my children to stop invoicing me for care that is not being provided. My child is now at a new daycare altogether and she is still charging me for hers. Thankfully the support at Brightwheel were able to remove my method of payment, but as of right now, I still have an invoice for Gingerbread House this week and she has not responded to the Brightwheel support or me. The new daycare also uses Brighwheel, but I cannot add a payment method or I will get another fraudulent charge from this daycare. There is no excuse as to why nearly two weeks later this still hadn't been resolved." I have several emails from Brightwheel confirming she had not been responding to them either. She claimed she tried to reach out to me several times (she didn't), and even if that were true, she always had the ability to refund me through the app and remove my invoices from day one and she didn't. It wasn't till I wrote this review that she finally fixed the invoicing and claimed she refunded me (she didn't). It was still another week after that before I got my money back, and that was only through my dispute claim through my credit card company.

    I always feel like 5 star reviews are sponsored, but honestly so far I give this daycare a 5 star…read morerating. My son has been there a couple months and I feel like he is safe and cared for there. Most daycares around seem like they just want the money but Miss Vicky is an Angel fr (So far. Will update if my experience changes)

    ABC Early Childhood Learning Center - Santa Visit

    ABC Early Childhood Learning Center

    (8 reviews)

    We were terminated because this daycare doesn't want to be held accountable for their treatment of…read morechildren and families during COVID. Their staff are not required to wear masks, even the infant and toddler rooms. This is the email I sent and as a result, we were removed for: "For a second time (in two months), due to actions of your staff, my child's classroom is closed. As your staff continues to test positive for COVID, my husband and I have to take off from work. We placed Amari in daycare because we have jobs. It doesn't make much sense to send her to daycare when we continue to need to stay home with her. What's worse is we are expected to pay full tuition on weeks she is not there full time. Where is the logic? I am home changing diapers, preparing food, keeping her occupied and losing money from my place of work while I continue to fund yours for doing NOTHING. I expect that there will be some reimbursement for parents who are losing time and money as a result of your reckless staff. Either our tuition should be prorated for such weeks or additional vacation days should be given. I was told that there would be a conversation with the owner, however, after almost two years in a pandemic, there should be something in place. If you're not going to ensure our babies are safe, you could at least stop robbing us at the same time."

    Long story short, I am on active duty and mom is a disabled vet herself with 2 kids and we were…read moreinvolved in a very serious car accident (vehicle rolled multiple times type serious) and mom was severely injured from it (paralyzed). My daughter suffers from serious anxiety brought on from the accident (mind you she was three when it occurred) and had just turned 4 when we enrolled her at this daycare. During this time her anxiety finally started surfacing and as a fresh 4 year old she doesn't know how to handle it and it comes out as to be expected for a 4 year old. I don't say that to be used as an excuse for her behavior but it at least gives understanding as to why she began acting out.m, she was being triggered and didn't know how to handle those triggers. As good parents should, we informed them that she is suffering from anxiety once we understood what was going on and we told them we are trying to find ways to help her. To clarify, before the anxiety, my daughter was never a problem child in daycare, never been called about being upset, mean, or violent towards any other child or staff. The last straw for me was a situation I had no control over whatsoever. After a couple of weeks of trying to work with them to help find a way to get my daughter situated because they kept making comments like, "maybe this isn't the right daycare for your daughter," I pretty much was asking them to help us figure out something before you try and kick my daughter out because kicking her out isn't the answer nor is expecting her to transition to a third day care within 6 months going to help the matter. During this time mom was out of town up in Cleveland getting fitted for her power chair when one morning she had a significant health scare that would hospitalize her for a month, the same morning I was supposed to have a meeting with the staff to discuss options for my daughter. So I had to get on the road that morning to go see her and when I dropped my daughter off I explained to them what had happened and her grandparents would be picking her up and asked them to revisit the meeting when I returned and to hold off on doing anything with my daughter (such as kicking her out). That same morning driving up to Cleveland I get a call from my mother-in-law that they were kicking her out of daycare!!! Can you say furious! When I returned I went straight to the daycare to find out what happened and they were like we can't handle her and will not tolerate her acting out and being violent with staff. So I asked instead of asking us to keep her home for s few days or something to try and figure how to help her you decided to kick her out while we were dealing with my wife's health after her brain essentially shut down! They tried to offer some "daycare" program that focuses on kids with behavioral problems and that if she passes their program they'll be willing to take her back. I the asked do they not have staff like other daycares that whose sole purpose is to help with kids in need and the simple answer was no. I called this place up that they offered and guess what, they don't accept my insurance and when I asked how much do they charge, it is a $600 per day program!!! So not only did they kick my daughter out at the most inopportune time, but they don't even know the requirements of the place they recommend, and now my daughter has nowhere to go and I can't go to work! This all happened February of 2023, we couldn't find and get our daughter back into a daycare until that May!! My daughter was and is dealing with something that even grown adults struggle with controlling and this is how they handled it. This is why I give this daycare the rating I did and it needs to be known that if your child has special needs that may cause a problem or disturbance, do not expect them to go the extra mile to try and help figure out a way to make it easier on everyone. Due to allotted length I had to trim up a lot but hopefully you get the picture.

    Joy Childcare - childcare - Updated May 2026

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