I was introduced to Gator Vinyl and the world of vinyl in general by a friend of mine. I had NO…read moreidea what to expect when I first visited and oh boy was I impressed. The store itself is packed with items and a tight fit for sure, but I am not complaining! They had everything under the sun for vinyl, crafting and blanks. The T-shirt selection is amazing, every color and size you could want at VERY reasonable prices. They have plenty of blanks from cozies, license plates, bows, children's clothing, jackets, etc etc etc! Their sublimation blanks are coming in strong as well, a great selection of 100% polyester and poly cotton blends, cups, tumblers, coasters, sublimation vinyl and more I have not even looked at yet, every time I go they have something new in to play with! Oh and the VINYL! Sooooo many options. They have a HUGE selection of permanent vinyl as well as Heat Transfer, from patters, to glitter, to just about every color of the rainbow in matte and/or glossy. Now let's talk about customer service... I do not think I have encountered such consistent good customer service in a long time. Most of the times I have visited have been fairly busy and the employees are working hard at various tasks or helping other customers. I have asked many questions about various products, inventory and have always gotten informed answers. If one person did not know they found the person who did know the answer. I was quite amazed with the effort to help me out in gaining swatches to show clients, beyond what I would have imagined. I have been in the market for a Cameo 4 and their prices were comparable but I found an online location that had it cheaper, but since I have had such great experiences I made the decision to buy local. Less than a week later the Cameo went on sale at Gator and not expecting to get a refund (Exchanges only with receipt 30 days) I sent a Facebook message to see if it was possible to get a store credit on the difference. I got a prompt response to come on in with the receipt during the sale. I returned with the receipt and was happily given a store credit for the difference in price. Talk about a kid in a candy store! I look forward to working with Gator Vinyl for a long time to come and would recommend them to anyone crafter or otherwise. You cannot go wrong with the exceptional customer service, reasonable prices, and an owner with a human touch.

I placed a dtf order before the 10 am cut off for same day prints and I called to check on my order…read morejust now and the response I got was "they must have missed it and they're gone for the day and they are gone" this is now the 2nd time I've had an issue using this service

Speed, quality printing and excellent customer service! The midtown location is ideal Thank you…read morePrint King.

The Print King folks are amazing, their products very reasonably priced, and their staff very…read morefriendly! My company had an out-of-state rush printing, binding, and delivery job and we were floored at how quickly and affordably Print King took care of it. They even hand delivered it for free and kept in touch through the whole process. Would recommend to anyone!

Jim has great attention to detail and his team is top notch. We have used them for years for signs,…read morebanners and posters.

I posted a review about the last experience I had with this company. They responded to the review…read moreas well as sent me the sign that was the issue. I was impressed with their response to my review. As I had mentioned I had had several great experiences with them previously. Thank you Sign Source. I will give you another shot in the future.

I just received my first batch of work from Oak Master Tailor and they are perfectly done…read more.. Let me say that again. The tailoring is *perfect* I got some jeans, a skirt and a pair of pants taken in. My daughter got a dress taken down an entire two sizes. Both look flawless. When I met Terry, the Tailor, I was excited to meet a hometown man who definitely knew his stuff when it came to not just tailoring but couture, fashion houses, art and fashion history, etc. It made me hopeful because, unlike some other cities, Mobile still struggles to make space for progressive, current black owned business. However, I fear the "Mobile mindedness" curse may strike in the case of the customer service training here. Terry is one person. He can't do it all. The first time I called I spoke to him and his warmth and friendliness is what made me decide to take a chance on him. However, a personal event prevented him from meeting his projected deadline. No big deal, things happen... But the young lady who called to tell me this was ill-prepared as a customer facing employee. I was notified the mid-day on the day I was supposed to pickup. She did not offer me a new pickup time. So I said "ok I'll come tomorrow morning!" *Then* she said "it won't be until after 3" So I said "ok that's fine, but I think I should receive some kind of discount on my next order." Let's stop here: What I said is that I *plan* on giving you future business, but feel I should be compensated for this inconvenience. As a business owner, this is a *small* cost to maintain trust between yourself and your client. She puts me on hold and comes back to tell me that it is difficult to take in jeans and the dress is also difficult. Wrong. Answer. I then tried my best to explain, as a fellow business owner and someone who has been recognized professionally for customer service from several international hospitality brands I've worked for, why this is not the best route. Regardless of how many times I said "as a business owner to a business owner" it seems she felt I was disgruntled and relayed that to another employee. The other employee called me to better explain why there was a delay and I fully understood and didnt mind the delay. That's not the point. The point is that, in business you are exchanging two things: 1) an expectation 2) trust. You set an expectation and when you meet it, you gain the customer trust....and trust means business. It won't matter how perfect my jeans turn out if I now know that if my clothes are going to be late, I won't find out until halfway through the day and I also won't be compensated for that lack of follow-up. Again. Terry, his sister who reached out to me and his work...are impeccable. But I hope they are not sabotaged by naive customer service agents. Here's a free lesson: Dealing with customers is like dealing with toddlers. If you set an expectation, they really don't care why the trust is being broken. And if you break the trust, you better have something handy to smooth things over. If I tell my kids we are going to the zoo. They get excited because they are going to the zoo. If I then look at my bank account and realize we have to shift gears. I can just say "oh sorry. I'm broke. We arent going" and prepare for meltdowns. Kids don't understand money and don't care. You said we were going. And now you're full of it. What is a better option is saying "hey we can't go to the zoo. But we can go to the park, and how about we get some ice cream?" Is it the zoo? No. But it is *something* ...so the kids are disappointed but still jazzed about the park and ice cream makes it clear you are making an effort to make amends. That is ******exactly******* how this situation should have been handled. Firstly, I should have been contacted *as soon* as they knew my order would be delayed. Like 10a when they open, not 2pm. Secondly, that employee should have had an offer *in hand* that was not a large financial impact on Terry but was enough to make amends. $5 off the next alteration, a small gift card, shoot a damn ham sammich! *something* Like this is customer service basics. Thirdly, she absolutely should NOT have come to me with the answer/excuse that my pieces were "hard" .... Then they expectation should have been clear from the beginning when I dropped them off. I'm going by *your* time that *you* set. I'm not the one who gave you a deadline. You gave you a deadline. So ...if you knew it was hard, you should have given yourself an extra few days! Anyway. I will continue to do business with them because, as I said, the work is flawless and Terry and his sister are good people. And I have faith that they will read this review and coach the young lady on the phones that day.

Bay Images is my GO TO shop for all of my awards & engraving needs! As a business owner for over 10…read moreyears, I've tried several shops locally and nationally, but none of them offer the service and attention to detail that Bay Images gives their customers! I can't say enough good things about them!!!

Best place around the eastern shore. Always so helpful. Will be coming back again next year. And…read morethe next.

OMG! I just had such a wonderful experience with H5 honoring a last minute request. I'm all the way…read morein NYC trying to do business for my mother in Alabama and H5 was beyond hospitable. Man I miss home- nothing like good 'ol southern hospitality.

H5 has been handling all my business and personal printing needs for years. Always fast, friendly…read moreand professional! Highly recommended!!

Always a great job of printing photos! Love that I can upload online, pay and pick up. Always…read morequick and friendly.

These folks are great! They provided a quote and a time it would take and stuck to it. Excellent…read morequality, nice people, competitive pricing. Will be doing business with them in the future. Love that they are local (Mobile, AL).

professional, gracious, and great to work with from first contact to completion of an in-house…read moremove. neat, clean, efficient and accommodating with our changing schedule. Somerby Senior Living in Mobile highly recommended to us. they were spot on!! Very reasonable pricing. Great value