They are the best!!!! Great work!!!!price is great!!!…read more Trustworthy!!!cant say enough enough... very happy with them!!!@

Best plumbers in the North East! Great team, extremely responsive and a pleasure to do business…read morewith. Max and his team are always available and provide top service at a reasonable price. Would 10 out of 10 recommend them to anyone looking for plumbing services.

Highly recommend! Rick and Brandon were truly fantastic…read more Our 20yr old FHW heating system was not getting hot, after a quick diagnostic, they immediately knew the problem, changed a circulating pump and replaced air release valves. Systems was up and running efficiently within an hour.

Very prompt and efficient service. I had informed him of our issue and he had brought the parts he…read moreneeded. All done in one visit. Price very fair.

Very thorough; reasonable pricing. Have used for three separate projects. Had a minor problem…read morerelated to previous work 9 months before and he fixed it at no charge. Highly recommend.

Had a bad experience with this company. They provided a quote to replace my hot water heater and…read morethen couldn't do the work. The original quote looked good so I scheduled the work and then they didn't follow through.

Pay triple hire Bartlett & Stradman. But, I do have to admit they are readily available, so long as…read moreyou're willing to pay a premium. Find someone else to service your HVAC needs.

I have had many many vendors over the years and I have never had such great service, amazing…read morecommunication skills from all the employees and office staff.I can rest easy having this company looking after us.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

We had a leaking water heater. I called at 6:15 in the evening, and a virtual agent confirmed that…read more128 had scheduled with us the next day via a text message to my phone. They called promptly at 9:30 AM the next morning and arrived by 10. We needed a replacement water heater, and they were completely done by 5 PM. They are focused, efficient, and helpful. I also appreciate the membership they offer as a company. Wonderful team!!

They are awful! Stay away…read more Clueless how to fix our heating system. Also, really bad with fixture.

I was referred to Puleo because I needed a bathroom faucet replaced. Scott was very responsive and…read moreoffered to come by same or next day. Neither worked for my schedule, but we were able to schedule a time early this week. Tyler was very professional and installed my faucet perfectly. Will definitely contact them again when I need more plumbing work!

We've always used them for servicing our furnace and they have been helpful and reliable. Today I…read morehad my first service call to them for an actual problem with my kitchen sink leaking. They came right away, helped me turn off the water in my basement and didn't even charge me for the visit because the problem is irreparable-requires a new faucet. Very impressed with the friendly, dependable, honest service.

McCarriston Plumbing & Heating came highly recommended to us from neighbors and friends…read more Unfortunately, they did not live up to their reputation. They were supposed to install a shower handle for us. I took the day off of work in order to be available to the company at a time that worked for them. When the plumber arrived, he said there was not time to do the work and promised someone from the office would call to reschedule the appointment. No one ever called. He and I discussed him potentially coming on a date later that week. I called the company on that day to confirm that indeed, they were not coming (as I'd not heard from them). I was told they were coming. I reminded them that no one had informed me of the appointment time or date. When the confirmed and rescheduled date and time arrived, I took another day off of work to be available and let them into my home. McCarriston did not arrive. I called them only to be told they had called me three times (though no missed calls appeared on my phone) and that they would have to reschedule. McCarriston Plumbing has now cost me two days of work and I still have a faulty shower head.

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

It was a Saturday evening, about 4:00 PM and we were about to leave for 2 week vacation overseas,…read morewhen we went into our storage room to grab something and found a puddle of water from our hot water heater. I immediately googled who could replace this in a short turnaround and called one of the "big companies" that does this kind of work. I was told they could come on Monday to evaluate and then depending on the evaluation, they would then schedule what would need to be done, which was a couple days after that. Each step with them cost money too. I couldnt wait that long and looked up more options when I came across Daniel Wright Plumbing & Heating. There were other reviews that were reminiscent of what I was going through. I called and left a message. I received a call back in less than an hour. He asked a few questions about the unit I had, I texted a few pictures and he was at our house the next morning to look at the situation. He gave me a quote when he left and he was at our house the next morning (Monday) when he said he would be, installed the new hot water heater and cleaned up after himself. He did quality work, was reliable, communicated transparently, was polite and professional. He followed-up after to ensure all was working properly. Highly recommend and he will definitely be our first call when in a situation like this again.

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

Called and had a tech to our home in about a half an hour. Kevin (tech 328) was great! Very…read morehelpful, informative and professional. I am a maintenance director for assisted living and John's Sewer and drain is always the first contractor I call. This time it was for my own home because I know I can trust these guys! Wayne