There are not enough words to describe how Happy I was with Naomi service. This women not only…read morematched my skin complexion perfectly get customer service skills were on point too. She had water for me to drink and snacks . I was so Impressed with here

From the owner: We are an agency of makeup artists and hairstylist in Cancun…read more Our greatest commitment is satisfy what each client requires, because we all have different and unique personality. Our team is always updated with the latest trends and techniques, we use airbrush makeup, for better durability and moisture resistance. All our products are of the highest quality.

After a few months I'm back again! In my opinion, Alberto is very meticulous with the works he…read moredoes. He does everything with love and you can tell that he loves his job. I recommend to get your hair done by him. He's just that good.

5 Stars is not enough for Alberto Chi. We were in Cancun for…read morevacation for 21 days. I was unable to get an appointment with my hair dresser before I left so I tried someone new and he literally destroyed my hair. I heard great things about Alberto Chi and decided to give him a call. He was able to get me in right away. After a short 10 minute cab ride I was dropped off at his studio. The studio was super cute, clean and professional as was Alberto. I explained to Alberto what had happened and what I was wanting. In no time Alberto worked his magic and completely transformed my hair from a fried mess to the best hairstyle and coloring I have ever had. Alberto's prices were very reasonable and worth every cent. If I could come to Cancun every couple of months just to have my hair done by Alberto I would. If you are coming to Cancun and need your hair styled you should go to no other place but Alberto Chi.

Excellent service. Very knowledgeable, and professional staff! They did a perfect color job on the…read morefirst try! Highly recommend!

Excellent everything they are a wonderful team and I'm very happy with their gel nails they hair…read moredye and hairstyle ‍

The spa at JW was incredible! The first day I started with a facial with Juan Carlos also with a…read moreneck massage...he was wonderful! Also, I had a chocolate detox scrub the next day with Juan and what an incredible experience! Felt very pampered and had no muscle aches. Thanks so much Juan! Kim Sanders

You must. And I mean you must seek out Juan Carlos from the spa. Last December I was at the JW…read moresitting at the pool with the absolute worst neck kink (Thanks to Spirit Airlines) and had been suffering for a few day's. I was approached by Juan Carlos for a free neck massages at the pool, so I took him up on it. He seriously worked it right out. I could have kissed him. So forward to October 2019 I see Juan Carlos around the pool with his massage chair giving free 10 minute massage. So I got the 10 minute massage and just melted. So I made an appointment for 4 p.m. that day for a full body massage overlooking the sea. Hands down best massage ever. He is firm yet gentle. Thoroughly worked me into heaven. When he was done I told him "why didn't I do this the first day I got here" He said majority of his clients say that. I will seek him out the moment I get to Cancun. The spa it's self in the hotel is stunning. Being on the club level you have total access to it as well as an indoor pool. Do yourself a huge favor and stay at JW Marriott while in Cancun. You won't regret it.

Great place for families with younger kids. The property is not too big so you don't have to worry…read moretoo much about your kids getting lost. Service requested: 7.5/10 Quality: 7.5/10 Vibe: 7/10 Food: 7.5/10 Very family oriented hotel with interactive activities for all ages.

Service is excellent…read more... Soon as we got down from our van, we were welcome with some wet towels and a refresher... Then we went straight ahead in check in area. We were greeted soon as we approach the desk, we were checked in very quick, also efficient. We were told about what's included in our package and basic info of the resort, where we can use our credits etc. The only thing they didn't have of the view that we requested which was also fine. The place is pretty clean and our room was very spacious. The pool is also well kept and not too crowded during our stay, the pool and the beach distance wasn't even that far. We also had a massage by the beach which was amazing. We also used our credit at the spa for a proper full body massage which was great very relaxing. The food the bar the restaurants the ice cream store are all great. I couldn't say anything bad about the service and our stay. It's also all inclusive so if you come please bring $1 For tipping if not do money exchange.

This place is very challenging to find, but once you do, it is in a lovely, modern hotel.. They…read morecarry Doterra essential oils and the masseuse uses those during the massage.. that's a plus. It is better if you speak Spanish .. translating is difficult.. I had an express pedicure and manicure. .. which means no massage..The pedicure was great.. the technician was very detail oriented so my cuticles were well groomed and my feet so soft.. loved it.. the manicure itself was good.. be aware that they don't use base coat and too coat.. so if you are used to that .. they do things differently..