After suddenly coming down with tonsillitis on the Bank Holiday, which was obviously the worst…read moretiming ever, I had to make an appointment with Lexicon House. After sorting an appointment on the phone with relative ease, I travelled across to Lexicon House, and sat to wait my turn amongst the other sufferers in the building. As ever, the process was pretty simple, although the waiting times were longer than I'd experienced before. This can't be helped, though. My appointment was barely a minute long -the doctor took one look at my tonsils and prescribed me a course of penicillin. My only issue was that given how swollen they were, in hindsight, I'm inclined to think that I ought to have had a stronger, longer course since within a week and a half of getting better I came back down with it again. Dang. The only other thing was that the appointment was so quick, that the pharmacist had to go through how to take the medicine, since he was too brief for me to get the instructions the first time around. I understand there were so many people waiting and wanting to get in and out, but just a few minutes more would have been better. In any case, they always do the job, so I'm always grateful for their services! The reception staff were also lovely, which is always nice.

Tried to get my 19 month Granddaughter an appointment at this out of hours Dr's, after ringing the…read morephone number for 2 hours and leaving messages Glory!! no response whats so ever... next step the L.G.I. sorry but the service at Lexicon House is rubbish.

I am really worried that this is going to turn into some sort of political rant but I guess i just…read morehave to say what I have to say. Firstly, as a retail outlet (I can't believe I'm saying that) St James', and particularly Gledhow wing, is well over priced. On entering I am reminded of an airport departure lounge and, in common with these, the retailers are aware that they are serving a captive audience and quite obviously have no problem in profiting from peoples misfortune. I'm sure that these shiny new retail units are making lots of money for someone and it's good to know that, somewhere, there are happy people. More worrying was the comment of the assistant in one of these retail units when I commented on the excessive profits. I won't repeat his words but his comment on who profits was clearly racist. As a hospital (yes they still have room for that sort of stuff) I was left feeling saddened and extremely worried. I ha ve been visiting St James' daily for the past three weeks and these are my overall impressions: I have the up-most respect for most of the individuals who provide nursing and support care but, as a qualified nurse, I worried that many staff seem under trained for the role they find themselves in and they are obviously very stressed. It is unacceptable to 'forget' a patients medication, neglect hygiene needs or protect patients from harm. Staffing levels are low and patient care suffers because of this. Recently I spent a night on the assessment ward where there were several patients in the corridor due to lack of space some of whom had been waiting 12 hours for a bed (and some of these patients were planned admissions, asked to come in because a bed was ready for them). Don't even get me started on the cost of parking........

After my recent stay in hospital.. I just want to say how amazing your staff are, from the cleaners…read moreall the way up the to the doctors. You did everything you could to help our situation and I just want to thankyou for that. So anyone who's worried about going to hospital don't you're in good hands I promise x

Most unprofessional staff and doctors I have ever dealt with. The male sikh doctor was so…read moredismissive and didn't even allow me to speak so I can explain the history of my condition and tried telling that maybe I have what I have due to my period or stress even through I have multiple medical reports and prescriptions from other doctors. The receptionists are incredibly rude and always lie about availability.

Now that we've moved house we've started using Craven Road Medical Practice rather than its littler…read moresurgery on Holly Bank in Headingley as it's easier to get to and we don't have to re-register or anything. Parking facilities, plenty of seating, much more modern and more staff so it's easier to get an appointment. Also run lots of groups for free, which is great. It's like a social event when I go now - everyone's so friendly.

If you are ever in need of a doctors surgery in Leeds then Craven Road Medical Centre is just one…read moreof the many options. When registering with doctors in Leeds there is a system like some Primary Schools which concern your catchment area. Basically, if you live within a certain radius of the establishment then you can register here, if not there will be another that is nearer to you. It makes sense but is a little annoying if you are still moving house every year with the tide of students in the area, as you may have to switch doctors. The actual surgery itself is very comfortable to visit. It has a wide and spacious waiting room that doesn't smell of ill people (sometimes more crammed ones actually do, honestly) and some very sweet and helpful receptionists. It is generally not a very long wait to get an appointment and in an emergency they will happily look through for any cancellations, or other ways of suiting your needs to make you all better. Once registered, you can also obtain a username and password for online appointment booking or ordering repeat prescriptions. Just ask at the desk and see their website.