We did a major kitchen and master bath remodel about a year ago. Our experience was satisfactory so…read moreI stopped by to pick out a stone remnant for a counter in the laundry room. A salesman was not available so I talked to another individual. He took down all of the information and put my name on a remnant slab. I waited a week and no call. I stopped by again and the receptionist took down my name and said a salesman would get back with me. No call. I call again and get transferred to the salesman who says he never got either of the messages. He takes down my information and says he'll get me a quote and look at the slab because I'm not sure what I picked and I'm not choosy because this is for the laundry room. He also schedules me for July. A month goes by and I still have not received the quote and the schedule date is in about 2 weeks. I leave a message on his cell phone and finally get the quote for $1,000 for a small remnant slab installed in the laundry room. I call to discuss the quote and end up leaving another message. No call back. The receptionist calls to verify the appointment for template. I explain to her the situation and that I am not happy. She says "so do you want me to take you off of the schedule?" Hah! I wasted 2 months screwing around with Silver City. If this is how they treat a repeat customer, I fear for new customers. Maybe my job just wasn't big enough to get any attention.

Gary/Greg Bernsdal and Joe also came out once as Greg wasn't available. Joe used denatured alcohol…read moreon the piece of granite that was yellowed again by Greg's repair and the denatured alcohol revealed a scratched area on the black granite that Joe told us was probably due to the installers banging it against the truck hauling it into our house. I will attach a photo. I also attached a copy of our paid granite invoice to prove I'm not making this up! The female designer's name who came out to our house with your husband, Kelly(he didn't put our cabinets in as we hired someone else and your granite installers were very impressed on how perfectly level they were)was Deanna. She did a great job for us and was nice and always pleasant when we met and talked to her on the phone. Then we left her several messages and no one at Silver City picked up her messages to let us know she wasn't there any longer.

We installed a new stove (an in-counter insert) in our fairly large kitchen and had to have our 20…read moreyear old Corian countertops repaired (pieces of Corian added) to match the new stove insert opening. We also wanted our countertops resurfaced. COVID-19 slowed everything down but that was to be expected. C&B did great work on both jobs. We had received several bids and found that while C&B was not the cheapest bid (by just a few dollars) they clearly understood what was needed from the start and was more than financially competitive. We wanted great craftsmanship more than the rock bottom cheapest price and C&B certainly provided that! Clean up was exceptional and cost was exactly was the bid was. Recommend Bill Shull and C&B highly!

Very arrogant...after spending an hour in store going over layout and being promised an estimate in…read morea week. I call and leave a voice mail which takes 4 working days to get return call. I receive a call that basically without a commitment there to busy to put time into it. (which they are only open part-time hours) They expect a commitment and put a deposit down without numbers or even a pitch of why they are so good. No wonder he said he isn't quoting if we are bidding because he lost to many deals. Thats the nature of the business buddy! Need some selling skills for your customer expectations!

Tom and Sean were outstanding. They exceeded our expectations. The attention to detail and work…read morecleanliness was second to none. Highly recommend!!!!

I called Connor Construction on a Friday when my roof started leaking into my furnace this winter -…read morethey did the roof a few years ago - and Kevin (the owner, I believe) promised they would have someone come and look at it early the next week. I did not hear from them and no one followed up. I called the office multiple times the next week to follow up, and each time was promised that my message would be passed along and someone would call me. No one called. I finally got ahold of Kevin a week and a half after our first conversation, and he promised that "his guy" would call me the same day to set up a time to come by. 48 hours later and still nothing. I am giving up on trying to get Connor Construction to even show up to check on their own work and will call someone else. Their work may be fine, but I can't even get a call back, so how would I know. This company is not worth the trouble.

Certified Radon Mitigation installed a mitigation system for me and everything from getting an…read moreestimate to the actual instal went flawlessly. These guys are real pros. Jake got me a reasonable estimate and the crew, David and John got in and out without a hitch. The system is professionally installed, looks great and runs quietly and efficiently.