I've had a few bad experiences with doctors where they don't listen to you or take the time to…read moreactually help you out. This place is totally different. I've mostly been to Dr. Busse but I've heard that the other two are just as great. Dr. Busse is excellent. Every time I've gone to get, I've felt like she really listened to me and took my concerns seriously. She also takes her time with each patient and seems to genuinely care about each person. Dr. Busse has also had training in holistic medicine so she can recommend natural and homeopathic remedies for various ailments. I really appreciate that and it came in really handy when I was pregnant and couldn't use a lot of medications. I have really bad allergies and she really helped me manage those when I couldn't use the normal medicines. The only bad thing is that you do sometimes have long waits but that seems to be pretty standard at most doctor's offices.

I hate giving this rating because I've been with my doctor for years, but I was so agitated…read moreyesterday when I left that I was shaking and ready to explode. I had a 2:00 appointment and it was almost 5:00 by the time I left. The receptionist lost my sign in sheet and instead of looking bad, she told the doctor I was late (I was ten minutes early) and then he met with his 3:00 appointment before me. I had to stay though because it's nearly impossible to get a quick reschedule. My doctor was very apologetic, but I don't blame him. That's why they have assistants and receptionists...

Dr Buchanan is my new pcp due my new insurance. Impressive on my first visit by how on top of…read morethings she is and very easy to talk to. Every staff member was very professional and quick. Every step of the way was fast and efficient. Very impressed all the way.

Exceptional experience. Derby City DPC is what modern medicine should be: efficient, warm, and…read morecompassionate. Dr. Lovelace knows how to make a patient feel valued, spending the time answering my questions and concerns without rushing. The office environment is also warm and inviting. Whether you are young with little health concerns or a higher maintenance patient who is 50+ (me!) the convenience and personal attention you can get in a direct primary care practice like Dr. Lovelace's is very attractive and relatively affordable when you really look at the overall costs. No more booking appointments months in advance, and you can spend more time with your doctor, who can get a better understanding of your medical history and needs.

I was looking for somewhere to get a pre-travel COVID screening test done because all of the local…read morepharmacies were backed up and I was fortunate enough to find Dr. Lovelace and his practice. I was met at my car by staff who was kind, informative, and efficient. She asked where I would be traveling to in order to make sure that I would have the correct test completed. I never had to leave my car! Doctor Lovelace himself came to my car and performed the COVID swab and made sure to answer all of my questions. As someone who works in healthcare myself, I will be adding them to my go-to list of providers. Highly recommend for anything you might need. Be sure to check them out!!

I am so glad my search for a primary care NP stopped here. I have been treated like family from the…read morefirst day I walked in. I haven't learned all their names yet but everyone has been so nice and polite. Heidi Gallo is the best NP that I have ever had. She takes time to listen to my concerns, she is very thorough and she makes sure I understand what is going on. I have never had a NP to contact me directly with results like she does and I feel like I'm more than just another patient to her. I hope that she stays right where she is because I fear I would never find such a caring health care provider such as her. I would recommend this facility to anyone.

Baptist Health is a very good facility and very conveniently located in La Grange. There are a…read morenumber of doctors who have offices here and mostly specialists. I've had several occasions to go to some of the doctors located here and they are very convenient for anyone living in the area. There is ample parking in their huge parking lot.

I've been a patient of Dr. Telang's for around 13 years. I've lived in a few different cities and…read moreshe is the most attentive physician that I have ever had. She is very familiar with my medical history but also remembers details about my family and career. She and her nurse/office staff are friendly and responsive and I never feel rushed during our appointments. I've been so pleased that I have referred several friends and family members to this practice.

I've been a patient of dr telangs for about 5 yrs and VERY unhappy with her. Their office rarely…read morereturns calls. When Dr Telang comes in the exam room she never brings my chart so she winds up asking me what medications I'm taking etc- last time I went to see her I actually criticized her for this because she didn't have my back injury history . I called my pharmacy a while ago to get my refills and they said they'd have to contact my dr to renew and she actually renewed an old outdated Rx for hydrocodone from a car wreck ! Terrible bedside manner and very unprofessional to the point of wreck less . Never seen a dr like her and will be changing soon. She has left the door open during times when she was asking me personal medical questions. And she asked me one day after several visits how my "new blood pressure medication was going". I have been on that medication for three years! I do not recommend her and I would give her no stars if that were possible. I'm 47 years old and I've never had a doctor near as bad as her!