Called at 2am and they actually showed up, couldn't ask for more…read more Had a pipe burst in my home on a Sunday night and was absolutely panicking. Found 1st Call Water Restoration online and honestly didn't expect much at that hour, but they were on-site in under an hour. The technician walked me through exactly what was happening, what the drying process would look like, and set up equipment that same night. What stood out most was the communication. I always knew what the next step was and never felt left in the dark. They worked directly with my insurance adjuster, which took a huge weight off my shoulders during an already stressful situation. The crew was professional, respectful of my home, and clearly knew what they were doing. If you're dealing with water damage, stop scrolling and just call them. Genuinely the best experience you can have in a terrible situation.

Had a slow leak behind my washing machine that I didn't catch in time. Called 1st Call and Joey…read moredrove out to San Antonio to take a look. Right away he pulled out his moisture meter and started checking the walls methodically. Wasn't just eyeballing it -- he was getting actual readings and walking me through what the numbers meant as he went. He pointed out two walls I never would have suspected. Said the moisture levels weren't right and that based on how the leak ran, the damage had traveled further than what was visible. Insurance had already been out and agreed to cover one room and that was it. I figured that was just how it was going to go. Joey didn't leave it there. He put together documentation with all the readings, mapped out how the water had traveled, and went back to the insurance company with the full picture. Before we even opened the walls I had a feeling he was right. Sure enough when we got in there mold had built up in both spots he flagged. It had been sitting long enough to spread and none of that was in the original claim. Insurance ended up approving the additional damage once they saw everything Joey laid out. I only paid my deductible. That's it. Guy knows what he's doing and he doesn't just hand you a bill and walk away. He actually sees it through. (956) 432-2254

If you're looking for great service great communication and a great price I highly recommend them…read moreand I'm out of state they take care of my property in Texas and I would not trust anyone else five diamond service and very professional thank you for all that you do and doing

This was my first "request for service" through Yelp. I heard back from my quote request within…read moreminutes and the service was completed within 24 hours at a great price. Would definitely do business again.

Rob and Justin came out to install our shower door. He communicated well throughout. Originally he…read morehad the wrong drill bit but he went and got the right one. Overall they did a great job, cleaned up after and were reasonably price. I would hire again.

Manipulated us to pay 95% of the job when only half of the work had been completed. Proceeded to…read moreghost us with numerous unkept promises and dragged us along for more than a week via phonecalls and texts. Workmanship was sub par and incompleted at every stage. The last day they showed up they ruined a 1400$ shower by cutting it up and installing the door crooked. (Compounding problem by warped and poor subfloor installation) Agreed to the contract with them after being promised quick quality subfloor installation. Subfloor was the single worst piece of work they did. Used plywood that was thicker than the original

I had an emergency when a large tree broke and was almost on my neighbors house. True Value in…read moreWillis recommended Huling landscaping and he came right away. even dodging bad storms he the tree down safely and hauled it off before the neighbors even got home from work! it was not an easy job but the outcome was amazing. I definitely recommend Huling Landscaping. call 936-443-0123. True Value Willis is also the best. Thanks Mr Huling. Sandra Lindsay

Won't return calls. Serviced sprinkler system, then nothing for followup when needed.read more

Had my back and front patio, driveway and sidewalks cleaned. Dan was knowledgeable on the different…read morecleaners to use on different stains. He even cleaned my doors and patio walls at no charge! Equipment did not leave a muddy mess.

The ultimate handyman came out and fix my plumbing issue. They was on time, respectful,…read morehard-working, and reliable. I recommend them to all my family and friends in the Houston and surrounding areas.

Takes advantage of the handicapped and steals money. Do not hire Glen…read more We hired Glen to do insurance approved repairs to my father-in-law's bathroom after a fallen branch caused the roof to leak. After being given $3000 (half the money for the job) we did not see Glen again for at least a week. Once he did show back up he did very little work and only came back about once every week or two. In two months he only tore the bathroom apart and claimed to have repaired the roof before disappearing again and dodging phone calls. He imformed us he had to use our money to fix his truck and was trying to finish some other jobs to offord to finish our bathroom. This process started in mid to late September. The bathroom is still in pieces and he has not spoken to us since December, and that was only to tell us to sue him if we want to. My father-in-law is handicapped and has been having to use the guest bathroom for the past 7 months. The roof still leaks and we are now having to use the remaining money to buy the materials and complete the work ourselves, as he tore everything out of the bathroom and left the trash in our front yard before vanishing with our money. Would give 0 stars if that was an option.

Initial communication is super. After finished the first part of the job, and telling me he is…read moregoing to get the other parts, then became unresponsive. Very unprofessional. It wasted me two days waiting for him to respond. Be courteous to your client and just say you won't do it when you can't. Update: Lied about I wanted to pay him $75 only. He quoted $275 total for several repairs flat rate. I did offer him $50 extra for waiting time. He asked for $200 after I paid for the material, which I paid instantly. Then he claimed AFTER i posted the review saying he is waiting for an extra of $50. I thought $50 included in that $200 because the total original was $275 only flat, and he only finished one part of the job, and there are other remaining. Regardless what Mr. Burton is claiming, the fact is he is terrible at communicating the truth. You should not say "I am sorry Sean, I will come on Monday" if you did not plan to continue the job. Whatever you were not happy with, just say it out like a gentleman. I compensated you properly and have no regret. My other quote was only $100 for replacing the toilet, and I paid you $200, double the other quote, still gave you two days to follow up the job AFTER you apologized for not responding, then changed your mind and dropped the ball. Dropping the ball is totally okay, just say: "Sorry, i won't be able to help you", instead you are hiding behind your phone just ignoring the message, and chose to respond after posting the review. Bottom Line for customers: Be prepared to waste your time to start a project with him, because if he changed his mind, he will blaim it on you, and leave you hanging dry and high... Reducing my rating from 3 to 2.

Rob was diligent in his approach to finding and fixing my gas leak (from a faulty repair by another…read moreplumber). Very satisfied with the communication and pricing throughout the process. Thanks for braving the heat!

Quality service, and great prices! Happy with the results and the service that was provided.read more