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    Joseph Thornton, MD

    5.0 (1 review)
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    1 year ago

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    Nouveau Medispa, Laser & Hair - Dr. Chang and Dr. Thornton - Delaware Top Docs!

    Nouveau Medispa, Laser & Hair

    3.7(12 reviews)
    6.2 mi

    Rachel R. gives the best facials. It has been added to my monthly routine. It is a nonnegotiable…read more If you want a good facial and massage see Rachel R. You will leave feeling like a million bucks!

    I know this review is long, but if you care about your face, please read all of it so you don't…read moresuffer the deformity I have as a result of the facelift I had by Dr. Chang. I chose Dr. Chang because I thought he showed genuine interest in improving my face and he seemed to really listen to my concerns. I couldn't have been more wrong. For two weeks after the surgery, the left side of my head was INTENSELY painful and continued to bleed. I had a friend take pictures, and TWO ENDS OF TWO OF THE STAPLES WERE ACTUALLY IN MY INCISION!! I actually cried out in pain when he removed them! I AM LEFT WITH ONE EAR THAT IS A HALF INCH LOWER THAN THE OTHER ONE AND NOW STICKS OUT , and MY LOBES ARE COMPLETELY DIFFERENT! They look like two different ears! It is VERY noticeable and now my glasses tilt! At first when I complained about my ears, he told me they were probably always like that and I just hadn't noticed! Believe me, I have scrutinized my face for OVER 50 YEARS! I know what my ears look like! Then he said he could fix them, so he knew there had been a mistake. At my visit last week when I cataloged all of the errors, he told me he would do nothing differently! He put my glasses on my face and ACTUALLY PRESSED THE LEFT ARM DOWN ON MY HIGHER EAR TO MAKE THE GLASSES LINE UP (they didn't) to show me I was mistaken! I was stupefied! My eye doctor has never had to adjust the arms of my glasses to have them sit evenly on my face! My ears have always been even! I still have bags under my eyes, I still have loose skin under my chin, and one eye is still partially hooded. At the initial visit, he looked at the front of my head and asked me if I frequently wore my hair up, and I said yes. He then told me that he would shave my hair slightly behind the hairline above my ear to hide the scar. After the surgery when I saw that the incision had actually been placed in FRONT of my hairline, I expressed my distress; he then told me he was looking at the BACK of my head when he asked me that question. Who cares about the back of your head when you're wearing your hair up? Who would be looking there? After that, I stopped trusting him. At my last visit, I once more expressed my (now) outrage at the errors, he said he should've managed my expectations. I told him if he had told me at the beginning, at our first consult, that these errors were something I could expect from the surgery, I would've been out the door like a bat out of hell! I am so MISERABLE that I entrusted MY FACE to this doctor! I keep asking myself, Can this be fixed? Can some other plastic surgeon undo the damage caused by Dr. Chang? God, I hope so. Believe me, I pray every day that my face can be fixed. It's all I think about. I can't believe this happened. Please, women, don't be fooled by his "caring", "compassionate" demeanor. Take a lesson (a hard, unnecessary lesson) from me and save yourself the HEARTACHE of a damaged face.

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    Nouveau Medispa, Laser & Hair
    Nouveau Medispa, Laser & Hair

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    Jefferson Facial Plastics - Dr Krein, Dr Heffelfinger & Dr Pribitkin

    Jefferson Facial Plastics

    4.0(7 reviews)
    39.6 mi

    I recently had a hairline brow lift, upper blepharoplasty, and revision rhinoplasty with Dr…read more Heffelfinger at Jefferson Facial Plastics -- and the results exceeded every expectation. From consultation to post-op care, he was attentive, precise, and never pushy. He understood I wasn't chasing "overdone." I just wanted a refreshed, natural look -- and that's exactly what I got. The brow lift was done at the hairline, not endoscopically -- which gave a smooth, lifted result without raising my hairline or creating a harsh "surprised" look. My upper eyelids are now clean and open, without that heavy fold I'd grown used to. And the revision rhinoplasty? Spot on. He corrected the flaws from a previous surgery without making my nose look pinched or generic -- just natural, centered, and elegant. Healing went smoothly -- no infections, no major bruising, no surprises. Just results. Dr. Heffelfinger has a conservative, artistic eye and a reassuring presence. I felt safe, seen, and cared for every step of the way. Jefferson Facial Plastics is top-tier -- clean, organized, and genuinely supportive. I would recommend him to anyone serious about facial work done right.

    If Jefferson had to downsize to one employee, they would have to keep Jean Gallagher. She is…read moreawesome. I spend a lot of time and money researching and learning about skincare, and I have come across only a few people in this city who are as informed, skilled and caring about their work as Jean. If you care about your skincare, go see her -- TODAY. Recently, I arrived for a facial but was short on time. Jean recommended a peel that did wonders for my skin. She gave me the most wonderful mask afterwards; it smelled good enough to eat. Best of all, my face is still glowing. The office is easily accessible, and it looks like a physicians' office. Appointments are easily made, rescheduled, and cancelled. The products they sell are fantastic, and there is no markup as far as I can tell. There is a person who is specially designated to take care of your purchases. Jean does not accept tips. I don't know what else I can add. You really need to go there!

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    Jefferson Facial Plastics
    Jefferson Facial Plastics
    Jefferson Facial Plastics

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    Joseph Thornton, MD - cosmeticsurgeons - Updated May 2026

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